Oqium Reviews 3,452

Never ever buy anything from here. Scammed!.

Would not recommend. Would give zero stars if possible. I wonder if the holiday period has had any impact on my experience, but here goes:
Regarding the delivery of goods, I received a package which was not what I ordered. I was expecting a pair of trousers, and I received what appears to be a T-shirt. I have not yet opened the package which shows two different addresses. So, I have an unwanted T-shirt which hasn’t arrived at its destination, and I still have not received the pair of trousers I ordered. That was on the 17th December, therefore I decided to make contact with OQIUM to rectify the situation as follows:
17th December: I sent an email to the customer service email address. No response.
19th and 22nd December: I twice made contact via the ‘contact us’ form on their website No response at all – not even an automated message to confirm that my messages had been received.
19th December: I sent a message on Instagram on the same subject. No reply.
19th December: I made four telephone calls to the Amsterdam store but there was no answer at any time.
And today, I received a request to review their service. So, there it is, and these details will also be shared with PayPal to request a full refund of over 80€

Non existent customer service. I reached out via email and never received an answer. Questionable product quality. Pocket lining of the pants I bought opened up in the first week. Pricing is good though which is why it’s two stars.

I sent 3 emails on December 13th because they didn't include a pair of trousers in the order I placed and they made a mistake by sending me a short t-shirt instead of a sweatshirt. To date, still nothing.

Send me the wrong product and the customer service doesn't respond to me to solve the issue.

Quick delivery of limited stocked item. True to size and good quality.

Ease of purchasing, paying, and receieving.

Ordering was straightforward and delivery was faultless—everything arrived on time and exactly as expected. Very good price in the sale made the experience even better.

I've ordered an item but received another item. I've contacted them multiple times, every time someone tells me that they will help me, but then nothing happens. I am still waiting to get my money back

No delivery after a month

Best Price and fast delivery

Oqium is a hidden gem of a store. Amazing products at amazing prices. Always helpful over support and delivery time is excellent. Will def recommend to anyone to use this store.

Thank for your support

Always great deals and quality. 100% recommended

Fast delivery, great items

Love Oqium best sales I’ve come across online free fast delivery to the uk mental but can’t spend more than £135 or you will get slapped in the face with duty fees

Shoes didnt fit and paid for an expensive return via UPS (fine, thats a risk taken). Now stuck at customs in Eindhoven despite including the forms provided by Oqium. No response from Oqium, 90 quid down currently. UPS similarly unhelpful. Its not worth ordering from UK if this will occur

I would be delighted to finally receive an answer.

Great site , will be coping again