optoffroad.com Reviews 2

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i have contacted them about my 1998…

i have contacted them about my 1998 4runenr headlights that they did for me and im having issues with them. Water all the time inside them and now the projector stopped working. I still havent get any resolution.

5 December 2024
Unprompted review
optoffroad.com logo

Reply from optoffroad.com

Hi Jacob, I don't have any orders under your name. I also have no emails or messages from you... Please confirm you ordered your headlights from me and not someone else, and then reach out so I can help you.

Rated 5 out of 5 stars

Great service

Great service. I emailed OPT OFF ROAD about some product recommendations for a 4runner project. Jason and I spoke over email for about a week discussing options that best fit my needs.

I’ve ordered twice from them so far, and they communicate well, and product shows up on time (sometimes before).

Will continue to be a repeat customer.

21 September 2022
Unprompted review
optoffroad.com logo

Reply from optoffroad.com

Thank you Tex! Always a pleasure.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look