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Company details
Written by the company
Your customers get an answer immediately, at any hour, in their own language. Optlo puts a support agent on your website that learns from material you already have — your site, your documentation, your help center — so what it tells people matches your business rather than a generic script. It holds a real back-and-forth, asks when something is unclear, and hands over to your team the moment a person would serve the customer better. It works alongside the helpdesk you already run. Your team gets an agent that resolves rather than deflects. Connected to Stripe or any API you use, it can look up an order, check a subscription or update a record while the customer is still typing, so conversations end in an outcome instead of a queue. A visual editor shows every step the agent takes and lets you change it, so the agent sharpens as you learn what customers actually ask. Your costs stay yours to control. You connect your own OpenAI, Anthropic or Google account and pay that provider directly at their published price. There is no per-conversation markup, which means the agent getting better never costs you more. What you pay Optlo is a flat subscription from $19 a month. Optlo is based in Auckland, New Zealand, and was founded in 2026 by Jonas Budelmann, who previously built HelpHero. Our first product went on sale in June 2026. Try it free for seven days. No card required.
Contact info
Auckland, New Zealand
- info@optlo.com
- optlo.com
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