Optimum Sport Reviews 

68
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We got some custom Sliders the sleek design was brilliant all our under 7s look great in them, there not only for the clubhouse to keep clean from muddy boots, these sliders go on all our trips, and e... See more

Rated 1 out of 5 stars

I have recently purchased an Optimum cycling rucksack, already two of the seems have split, great looking bit of kit but a won't be buying any more products from you.

Rated 5 out of 5 stars

Optimum sports UK has the best rugby protective gear. I've bought plenty of times it's inferno pads be it for me or friends at my club. It's price and quality far surpasses top brands which are in fac... See more

Rated 5 out of 5 stars

Easy to navigate website. Great price point on products, speedy delivery and true to brief product arrived. Great service from Optimum Sport, thank you.

Company details

  1. Rugby Store

Information provided by various external sources

Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.


Contact info

4.2

Great

TrustScore 4 out of 5

68 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(68)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exchanged order easily

The size of training bib that I ordered was too big so I contacted Optimum and they agreed to swop for a smaller size with no problem.
Very helpful and would recommend

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Great web site,great choice quick and…

Great web site,great choice quick and efficient service,even though it is online shopping iwent down to the depot on my first visit and they helped me out with my grandsons purchase of a head guard,they let him try several on before we found the correct size👍

20 September 2019
Unprompted review
Rated 3 out of 5 stars

I like the design

I like the design, the cut and the fabric. However the color, which was supposed to be blue, was more of a dark purple. Also, the stitching could be improved, especially at the bottom of the groin - it can sometimes chafe the skin during exercise.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

....very happy with the speed of…

....very happy with the speed of delivery and the quality of the football boots I ordered. My twin boys are very chuffed as they have Velcro fastenings on them meaning they can put them on easily for school sport.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Very happy

Very speedy delivery. Great quality football boots at a very good price. Sadly too small for child's foot, and the largest size I could find in that style, so returned reluctantly. Will definitely use you again. Thanks :)

19 September 2019
Unprompted review
Rated 1 out of 5 stars

I'am disapointed .The first size did…

I'am disapointed .The first size did not fit , i had to go back the purchase . I was forced to pay the shipping costs 3 times
in total. the order came back too expensive. I'm sorry but , I will not recomand more on this site.

18 September 2019
Unprompted review
Optimum Sport logo

Reply from Optimum Sport

Hi Valerie, we only cover return postage and re-postage charges when an order is sent incorrectly or faulty. On this occasion, the wrong size was ordered by yourself and therefore, we would not cover International re-postage charges to send out the correct size. There is a size guide on our website to help with ordering the correct size.

Rated 5 out of 5 stars

Great

Great, well fitting, football boots with Velcro fastenings even in larger sizes. Saves my son faffing on the pitch re-doing up shoe laces with cold hands and gives him more time to get some goals in!

17 September 2019
Unprompted review
Rated 1 out of 5 stars

Shoulder pads material makes…

Shoulder pads material makes uncomfortable to wear

17 September 2019
Unprompted review
Optimum Sport logo

Reply from Optimum Sport

Hi Ethan,

We're sorry to hear this. Our rugby shoulder pads are the core of Optimum and our best known product. We have never had this feedback before, they are made from 100% elastine, and are designed to offer free movement and breathability. If your product is undamaged and unworn within our 30 day returns policy, you can send it back to us for a refund.

Rated 1 out of 5 stars

Signed up to spam mailing list without…

Signed up to spam mailing list without request.

6 September 2019
Unprompted review
Optimum Sport logo

Reply from Optimum Sport

Hi Martin,

Please accept our apologies for this.
It looks like you've been signed up to one of our customer update lists where we send offers to our customers who have already purchased from us like yourself.
We generally have a positive response to these emails, however I understand that you have not requested this and therefore removed you from this list.
We hope the boots that you ordered from us last week were suitable.
Should you have any further concerns please do not hesitate to contact us at: shop@optimumsport.com
Kind Regards
Team Optimum

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