Optimum - Wappingers Falls Reviews 1

TrustScore 3 out of 5

3.2

719 Sergeant Palmateer Way, 12590 Wappingers Falls, New York, US


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Company details

  1. Cell Phone Store
  2. Cable Company
  3. Internet Service Provider

Written by the company

Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs.


Contact info

  • 719 Sergeant Palmateer Way, 12590, Wappingers Falls, New York, United States

  • (866) 950-3278

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Years of lies about the amount of my bill

Years of lies about the amount of my bill promises to reduce it that never happens lack of concern over the service unforeseen charges that I was told wouldn't be charged for, the requirement that they force you to pay for services for a time after you cancel them before they will agree to cancel them. This company is the atypical example of over promising and under delivering it's almost as if they want to see how much you can put up with before you get so frustrated that you need to find other options. I would suggest that you only consider them as a last resort and even then if you do be prepared for over billing and frustration if you never are in need of customer service

17 January 2026
Unprompted review
Optimum - Wappingers Falls logo

Reply from Optimum - Wappingers Falls

Hi Mike,
I'm sorry you've had a poor experience. If there are any specific issues we can address, please feel free to reach out to us at BrandReviews@optimum.com
^Ant

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