The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more
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See what reviewers are saying
Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more
Company replied
Company details
- Recruiter
- Employment Consultant
- Employment Search Service
- Executive Search Firm
- Recruitment Service
- Temp Agency
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
4.1
Great
731 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a very good experience with…
I had a very good experience with Optime , and jack was very helpful and was very kind.
15 May 2025
Reply from Optime Group
HI James,
Thank you for the lovely review, we are delighted to hear your experience was such a positive one!
Best regards
Optime Group
I had a great experience working with Jack …
I had a great experience working with Jack from Optime. He was consistently professional, attentive, and approachable throughout the entire process. He followed up at every stage and responded to all my questions promptly and thoroughly. I truly appreciated his dedication and support.
1 April 2025
Unprompted review
Reply from Optime Group
HI Fatemeh,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jack from our Gatwick branch. His professionalism, attentiveness, and supportive approach are exactly what we aim to deliver to every candidate at Optime. We're glad he was able to guide you through the process and provide the clarity and support you needed.
All the best
Optime Group
I'm very happy to say that my…
I'm very happy to say that my experience with optime was very positive. JACK BECK, who handled my recruitment process, was very approachable and professional. He kept in contact with me throughout the whole process always giving solid and useful advice. Many thanks for that.
James
9 April 2025
Unprompted review
Reply from Optime Group
Hi James,
Thank you for your fantastic feedback! We're so pleased to hear that your experience with Optime was a positive one, and that Jack supported you so well throughout the recruitment process. Jack’s approachable and professional nature, along with his thorough communication and advice, truly make him an asset to our team. We'll be sure to pass along your kind words to him.
All the best
Optime Group
The experience was fast and easy as I…
The experience was fast and easy as I had all required documentation. Friendly and helpful staff were always at hand to help
12 May 2025
Unprompted review
Reply from Optime Group
Hi Efilsuver,
We Thank you for your great feedback! We're glad to hear the process was fast and easy for you, and it's fantastic to know our team was there to support whenever needed. All the best on your journey, and feel free to reach out if we can support you further!
Thank you
Optime Group
Honest and easy
Honest and easy. Any problems I’ve had they’ve been respectful and patient.
12 May 2025
Unprompted review
Reply from Optime Group
Hi Danny,
Thank you for your kind words! We're really glad to hear that you've found the process honest and easy — that’s exactly what we strive for. We're here if you need anything else, and we truly appreciate you taking the time to leave a review!
All the best,
Optime Group
I had the pleasure of being interviewed by Jack Beck
I had the pleasure of being interviewed by Jack Beck, and it was a truly positive experience. Jack was professional, well-prepared, and made the conversation feel both comfortable and engaging. Would definitely recommend.
15 April 2025
Unprompted review
Reply from Optime Group
Hi Thomas,
Thank you so much for your kind review! We're thrilled to hear that your interview experience with Jack was such a positive one. His professionalism, and ability to create a comfortable and engaging atmosphere are exactly what we aim for.
We truly appreciate your recommendation and wish you all the best in your journey ahead!
Thank you
Optime Group
Jack Beck - Interviewer - Excellent
Jack Beck my Interviewer was brilliant and patient and made me feel very comfortable as I have only ever done one interview on- line previously a few years ago.
I ended up feeling calm and collected as a result of Jack’s manner and his exceptional people skills .
2 May 2025
Unprompted review
Reply from Optime Group
Hi Jill,
Thank you so much for taking the time to share your experience! We're delighted to hear that Jack made you feel comfortable and supported throughout the interview process, especially given it was only your second online interview.
Jack’s people skills truly do make a difference, and we're so pleased he helped you feel at ease. We'll be sure to pass along your kind words to him!
Best wishes
Optime Group
Top class
Top class experience, with a special shout out to Jack who is just amazing, and couldn’t have asked for a more competent person to help me on my career journey.
15 April 2025
Unprompted review
Reply from Optime Group
Hi Lee,
Thank you so much for your fantastic review! We're thrilled to hear that you had a top-class experience and that Jack made such a positive impact on your career journey. He truly is a valued member of our team, and we’ll be sure to pass along your kind words to him.
Best wishes
Optime Group
Jaime she is very professional…
Jaime she is very professional ,friendly and ,helpful if you need anything she is always there for you,from the day of the interview up to the first day of training that she met us at the airport and took us to the training,was a pleasure to meet such a professional,friendly person.
31 March 2025
Unprompted review
Reply from Optime Group
HI Jose,
Thank you for the kind feedback regarding your recruitment experience in Gatwick! We are delighted to hear that it was made such a positive one by Jaime in particular. Making sure our workers feel supported throughout their journey is super important to us! we wish you all the best in your new role.
Thank you
Optime Gorup
Jaime s recruitment skills were…
Jaime s recruitment skills were exceptional.... from start to finnish, she was very professional and excuted the whole interview very well .
21 January 2025
Unprompted review
Reply from Optime Group
HI Frank,
Thank you so much for your lovely feedback about your recruitment experience, we will make sure to pass on your feedback to Jaime!
Best Wishes
Optime Group
Kirsty was amazing
The meeting i had with Kirsty was really enjoyable and the support she gave me with my paper work was great.
20 February 2025
Unprompted review
Reply from Optime Group
Thank you for your kind words! We’re so glad to hear your interview with Kirsty was enjoyable and that she was able to support you with all your paperwork. We really appreciate your feedback and are happy to know that she made the process easier for you. If you need anything else, please don’t hesitate to reach out!
Thank you
Optime group
Interview with Kirsty
When I had my interview with Kirsty, she was on point explaining everything in detail and with what to expect. She was positive and extremely helpful which helped made the interview go smoothly!
11 February 2025
Unprompted review
Reply from Optime Group
Thank you Jake, for taking the time to leave us some lovely feedback! We’re so glad to hear that Kirsty was able to explain everything in detail and make sure you knew what to expect. It’s great to know that her positivity and helpfulness had such a great impact on your interview.We really appreciate your feedback and wish you all the best in your new job!
Thank you
Optime Group
Good company
The agent I called Kirsty was very friendly. Very respectful. She answered all the questions I had in a informative way. Will use this company again if need be. Thank you Kirsty
5 February 2025
Unprompted review
Reply from Optime Group
Thank you Adil for your kind words! We're thrilled to hear that Kirsty was able to assist you in such a friendly and welcoming way, and that she answered all your questions clearly. We're so happy you had a great experience, and we’d love to help you again if you ever need it!
Thank you
Optime Group
I had Kristy in my interview and she…
I had Kristy in my interview and she was really helpful and made me feel relaxed and welcomed. She helped me out with my application and documents and made sure everything is up to standard.
18 February 2025
Unprompted review
Reply from Optime Group
Thank you Haseeb for sharing your experience! We're so glad to hear that Kristy made you feel relaxed and welcomed during your interview. It’s great to know that she was able to assist with your application and ensure everything was in order. We truly appreciate your feedback and are grateful for your kind words!
Thank you
Optime Group
Don’t apply to work for these one…
Don’t apply to work for these one minute there say I have a job with them and then a week before I was meant to start there say I can’t work for them. Now there have left me In a bad situation. Totally unacceptable
Also there asked for a my blue id back that I never got or their were going to charge me for it.
Hope to get a reply from optime and for them to look into this
17 February 2025
Unprompted review
I applied through Kirsty
I applied through Kirsty. She was very helpful and patient throughout the application process. The process was very complicated and thanks to her it was made easy for me. Thank you.
20 January 2025
Unprompted review
Reply from Optime Group
Thank you Ely for your kind words! We're thrilled to hear that Kirsty was able to make the application process easier for you, especially given how complexed it can be. Her patience and support really make a difference, and we're glad she could assist you every step of the way. Best of luck in your new job!
Thank you
Optime Group
Interview with Kirsty!
I had my interview with Kirsty, she was very friendly from the start and made me feel relaxed. She helped me alter some errors I made on my documents and didnt hesitate to answer any questions I had!
Thanks :)
6 January 2025
Unprompted review
Reply from Optime Group
Thank you, Evie, for sharing your feedback! We truly appreciate you taking the time to share your experience. It’s fantastic to hear that Kirsty helped you feel at ease throughout the interview and beyond. We're glad she could assist with your documents and provide the guidance you needed to ensure all your questions were answered. Wishing you the very best in your new job!
Thank you,
Optime Group
Had an interview with Kirst…
Had an interview with Kirsty she was friendly polite and highly professional
14 January 2025
Unprompted review
Reply from Optime Group
Thank you Dave, for taking the time to leave Optime some lovely feedback! We are delighted to hear that Kirsty was polite and professional and made your experience such a positive one. We wish you all the best in your new job!
Thank you
Optime Group
Their not based in Glasgow
Their not based in Glasgow, if you want to contact them ,no chance very rude on fone when they do answer once your in a placement ,your basically just left no follow up chat,s to see if your doing OK .
19 November 2024
Unprompted review
I would like to say Thank you to Ms…
I would like to say Thank you to Ms Kirsty White during My interview . Shes very Friendly and very knowledgeable of what she is doing . And also thank you Optime Group .
12 December 2024
Unprompted review
Reply from Optime Group
Thank you Marlou for your kind words and for sharing your experience! 😊 We're delighted to hear that Kirsty made such a positive impression during your interview. She truly is a valuable member of our team, and your recognition of her friendliness and knowledge means so much to us. We wish you all the best in your new role!
Thank you
Optime group
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