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Rated 5 out of 5 stars

Order ID: #34802333. I have been using Optimalprint for many years now. I use them for photo Christmas cards and greetings cards, photo books and photo calendars. Every time I have used them I have... See more

Rated 1 out of 5 stars

I made an order of 1 photo on the 23th of november. It got lost somewhere at a dispatching center. I got in contact with Optimalprint, they made a new order. Now it got lost again. It is a Christmas... See more

Company replied

Rated 5 out of 5 stars

It’s my first time placing an order at Optimalprint and I’m really happy with the service. The print was good quality and they had plenty of design choices. I ordered name cards for our wedding dinner... See more

Rated 5 out of 5 stars

I gave my boyfriend a Valentine's Day gift - a work of art printed on aluminum and the quality is amazing. I loved the colors, the printing quality, the material and the deadline of delivery. It's the... See more

Company details

  1. Prints and Signs Store
  2. Baby Store
  3. Graphic Designer
  4. Stationery Store

Information provided by various external sources

Bij ons kunt u hogekwaliteits-drukwerk online maken en bestellen. Wij bieden een 100%-tevredenheidsgarantie -- als u niet helemaal tevreden bent, doen we een gratis herdruk of uw geld terug. Wij bieden prijstransparantie, eenvoudige en snelle orderafhandeling en vlotte bezorging. Voor hulp: https://support.optimalprint.com/nl/


Contact info

3.6

Average

TrustScore 3.5 out of 5

8K reviews

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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great product - Amazing customer service

I ve used opimalprint to print thank you card. I received the batch very quickly but unfortunately the print results of the pictures were not exactly as I was expected - it came a bit darker (my fault).
After contacting the customer service, Optimalprint proposed me to re-process the complete order for free! I modified the pictures and received the new batch printed perfectly.
Such a great after service. Highly recommended!

30 January 2019
Unprompted review
Rated 5 out of 5 stars

Reliable and fast

I ordered invitations for my daughters birthday and the service was fast and good quality. Very easy to use and I like the variety of designs to choose from. The price was also reasonable.

21 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! High quality, speedy delivery (within 2 days), easy to track delivery time and good choice of cards with flexible options. Highly recommended!

12 December 2018
Unprompted review
Rated 5 out of 5 stars

Perfect customer experience

I’ve ordered for the first time a photo album with Optimalprint
The experience of creating the album on the app was easy (as it should) and the delivery was perfect both in time and quality.
Recommend to anyone that wants to get their memories out of their phones.

6 September 2018
Unprompted review
Rated 5 out of 5 stars

Great service & experience!

Great service- we found the customer service was wonderful as we needed to re-do our cards and everything was handled and dealt very professionally and quickly. We really appreciated the service and love our cards! We would highly recommend Optimalprint to others and will use them again in the future!

Eloise & Ludo

13 January 2018
Unprompted review
Rated 4 out of 5 stars

Excellent cards but ...

Workmanship: 5*
Internet design tool on android phone: 3*
Transport choice (Bpost) and delivery: 3*

There is a problem with moving content when opening a saved (on cpu) design later on a android phone.
Packaging was sturdy but not waterproof, this seems important for printed wares ...
Transport from the Netherlands to Belgium would work better with PostNL, they deliver Saturdays (in Belgium!). Bpost cost me 2 days extra waiting.

4 December 2017
Unprompted review

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