Avoid this car dealer
I purchased a car from this company and very quickly discovered that the air conditioning was not working, despite the vehicle being advertised as having air con. I notified the dealer straight away, and they asked me to return the car so they could have the system re-gassed. However, this did not fix the problem and the company then stopped responding to my emails entirely.
I took the car to BMW for a proper diagnostic, and they confirmed that the air-con compressor needed to be replaced. They also found that a rear shock absorber was leaking and required replacement. The total cost of these repairs, just three months after buying the car came to £1,795.61. I have also since discovered that two wheels were buckled, which also required repair.
This company has failed to act within the law. Under the Consumer Rights Act 2015, when you buy a second-hand car from a dealer, you are legally entitled to a vehicle that is:
• of satisfactory quality
• fit for purpose
• free from faults
• durable (lasting a reasonable length of time), and
• as described.
This car did not meet those standards, and the dealer failed to address the issues or even communicate after the initial attempt.Based on my experience, I would not recommend this company. They did not meet their legal obligations and left me to deal with significant repair costs on a vehicle I had purchased only weeks before.







