I’ve been using Opal Transfer for over 3 years to send money from the UK to Bulgaria, and I’m extremely satisfied. Transfers are always fast, secure, and very easy to arrange. I’ve never had any iss... See more
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See what reviewers are saying
I’ve been using Opal Transfer for several years to move money between my accounts in different countries, and the experience has consistently been excellent. Transfers are always reliable and on time.... See more
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I've had a terrible experience with Opal Transfer. My money was held for a ages, with little to no comunications about why. What should have been a straightforward transfer turned into a drawn-out pr... See more
Company replied
I’ve been using Opal Transfer and honestly it’s been a really good experience. The app is easy to use and everything works smoothly. What I like most is the customer support, especially the fact that... See more
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Company details
Written by the company
This is the place for your fast, safe, and easy money transfers. Opal Transfer has almost 23 years of experience in financial services and is powered by a community of over 350,000 active money senders and more than a million money receivers who transfer funds to and from 41 EU and non-EU countries. How does it work? You can simply use the Opal Transfer mobile app, website, or call us to send money over the phone. Call centre assistance is available 6 days a week in multiple languages to help with any questions you may have. Try and enjoy instant transfers in your language.
Contact info
1 King William Street, EC4N 7AF, London, United Kingdom
- +44 20 7022 0995
- info@opaltransfer.com
- opaltransfer.com
4.5
Excellent
675 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent!the team very helpful!thank…
Excellent!the team very helpful!thank you
8 June 2021
Unprompted review
Reply from Opal Transfer
Dragă Florin, îți mulțumim mult pentru apreciere! Suntem bucuroși pentru că aplicația Opal Transfer ți-a fost de ajutor pentru a trimite bani acasă. Suntem mereu aici să te sprijinim. Pentru noutăți, te rugăm să ne urmărești pe Facebook Opal Transfer RO și Instagram, unde aprecierile și comentariile sunt binevenite.
Toate cele bune din partea echipei noastre!
Bad experience
Bad experience. Need a lot of proofs for sending a small amount of money. After delay for a couple days they couldn't transfer the money! Horrible!
4 June 2021
Unprompted review
Reply from Opal Transfer
Dear Eduard, thank you for your feedback! We are sorry to hear you are not satisfied with our services. We would like to inform you that we checked your complaint and your transfer was initiated last night and approved today. By now, the money arrived to destination. Today, our team tried to contact you by phone and email to check your details but you did not answer. We are keen to improve your experience with Opal Transfer, so please contact us at +44 (0)20 7022 0995 and we'll provide you with more information.
Best wishes from us!
Reply from Opal Transfer
Dear Janet, thank you for your great feedback!
We are happy to hear that you are satisfied with the Opal Transfer App and services. We are always here to support you every time you need us. Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Efficient and easy
I am delighted to say that during for some years now Opal transfer they always satisfy my request prompt. The best team that work with professional and emphatically attitude to satisfy the clients. I'm proud to say that I always received excellent service and never let down my expectations. I want to say Thank you and envite here and overseas to use the service, is the best.
27 May 2021
Unprompted review
Reply from Opal Transfer
Dear Elena, thank you so much for your great feedback and loyalty!
We are really happy to hear that you are satisfied with the Opal Transfer App, the services, and our colleagues' advice and support. We are always here to help you every time you need us. Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
A brand you can rely on
A brand you can rely on. I received all the time the best customer service experience ever. Staff members are really polite and eager to help you all the time, going the extra mile. The exchange rates are very competitive, sometimes better than the banks. You will also receive a friendly call on your bday☺. I would highly recommend the company to everyone that wants fast and reliable services.
27 May 2021
Unprompted review
Reply from Opal Transfer
Dear Monique, thank you so much for such nice words and trust!
We are really happy to hear that you are satisfied with the Opal Transfer App, the services, and our colleagues' advice. We are here to assist you every time you need us, even for just saying... Happy Birthday! :) Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
The Best company ever
The Best company ever. Very easy to use and they help with all the details you need. Thank you for everything ❤
27 May 2021
Unprompted review
Reply from Opal Transfer
Dear Ana Maria, thank you for the great feedback and trust! Mulțumim pentru aprecieri și încredere!
We are really happy to hear that you are satisfied with the Opal Transfer App and our colleagues support and advice. We are here to help you every time you need us. Please follow us on Facebook Opal Transfer RO and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team! Numai bine din partea noastră!
I really recommend Opal for easy transfer money in Romania
I really recommend Opal for easy international transfers. I needed to transfer some cash for a family friend who died and i couldn t succeed the first time and I was sad.My luck they call each app user to find what they think about the app and the romanian male who helped me was very nice and polite, and went for the extra mile to help me transfer . I will use it again for sure.
19 May 2021
Unprompted review
Reply from Opal Transfer
Dragă Cătălina, îți mulțumim pentru cuvintele frumoase și pentru că ți-ai făcut timp să ne transmiți opinia ta!
Sincere condoleanțe pentru familia persoanei decedate! Sperăm să găsească liniște și alinare în sprijinul celor din jur.
Suntem aici să te asistăm ori de câte ori ai nevoie de serviciile noastre. Ne poți urmări pe Facebook Opal Transfer RO și Instagram pentru mai multe știri. Aprecierile tale și comentariile sunt binevenite.
Numai bine din partea echipei Opal Transfer!
I really recommend Opal for easy…
I really recommend Opal for easy international transfers. Alina R., the lady who helped me was very nice and polite, and went for the extra mile to help me. I will use it again for sure.
18 May 2021
Unprompted review
Reply from Opal Transfer
Dear Alexandra, thank you so much for your great feedback! Mulțumim pentru aprecieri și cuvintele frumoase!
We are really happy to hear that you are satisfied with the Opal Transfer App and advice from our colleague. We are here to help you every time you need us. Please follow us on Facebook Opal Transfer RO and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team! Numai bine din partea noastră!
Best transfer sistem
Couldn’t use the app, to send money, as I needed Moldova. But, Indre, call assistant,was extremely helpful!!! Easy going, professional. Thank you very much!
17 May 2021
Unprompted review
Reply from Opal Transfer
Dear customer, thank you for your great feedback! We are happy that we could give you the proper advice. We are here to assist you next time you will need us. Please follow us on Facebook Opal Transfer (UK, BG, RO, PL) and Instagram.
Best wishes from our team!
Great service and quick.
16 May 2021
Unprompted review
Reply from Opal Transfer
Dear Elena, thank you for your feedback! We are happy that you are satisfied with our service and the Opal Transfer App. We are ready to assist you every time you need us. Please follow us on Facebook Opal Transfer (UK, BG, RO, PL) and Instagram.
Best wishes from our team!
Very happy with Opal
14 May 2021
Unprompted review
Reply from Opal Transfer
Dragă Mihai, îți muțumim pentru apreciere și încredere! Ne bucurăm de faptul că aplicația Opal Transfer este pe placul tău. Suntem gata să te asistăm de fiecare dată când dorești să transferi bani. Te rugăm să intri pe Facebook Opal Transfer RO și Instagram, și să ne lași aprecieri, comentarii și sugestii.
Toate cele bune din partea echipei noastre!
Great experience
Great experience...money arrived in around 24 hours. Easy to use and only 50p to send money abroad.. Highly recommend it.. 💸💸💸💸
14 May 2021
Unprompted review
Reply from Opal Transfer
Dear Iulia, thank you for your nice feedback and trust! We are happy to hear that you had a great experience with us and you enjoy using the Opal Transfer App. We are always keen to support you whenever you want to send money home to your beloved ones. Please follow us on Facebook Opal Transfer RO and Instagram.
Best wishes from our team!
Reply from Opal Transfer
Dear Alex, thank you for your good feedback! We are happy to hear that you had a great experience with us and you enjoy using the Opal Transfer App. We are always here to support you whenever you need our services. Please follow us on Facebook Opal Transfer and Instagram.
Best wishes from our team!
Very good Opal transfer application💪
11 May 2021
Unprompted review
Reply from Opal Transfer
Dragă Ștefan, îți muțumim frumos pentru apreciere! Ne bucurăm că îți sunt de folos serviciile noastre și că găsești aplicația Opal Transfer utilă. Suntem aici să te sprijinim de fiecare dată când ai nevoie să trimiți bani celor dragi. Ne poți urmări pe Facebook Opal Transfer RO și Instagram, unde comentariile și sugestiile sunt binevenite.
Toate cele bune din partea noastră!
Reply from Opal Transfer
Dear Irena, thank you for your kind words! We are happy to hear that you had a great experience with us and you enjoy the Opal Transfer App. We are always eager to support you sending money home. Please follow us on Facebook Opal Transfer and Instagram.
Best wishes from our team!
Diana it’s a very helpful she it’s the…
Diana it’s a very helpful she it’s the best
10 May 2021
Unprompted review
Reply from Opal Transfer
Dear Miglena, thank you for your feedback! We are glad that we helped you with our fast, easy, and affordable money transfer services. And we are so happy to hear that our colleague offered you the support you needed. Please, follow us on social media pages for more updates: Facebook Opal Transfer (EN, BG, RO, PL) and Instagram Opal Transfer. Your suggestions are much appreciated, as well as your likes & comments.
Best wishes from our team!
Very kind and very helpful persons !!
Very kind and very helpful persons !!!
Absolutely great job!!!
5 May 2021
Unprompted review
Reply from Opal Transfer
Dear Nikolay, thank you for your kind words! We are happy that you had a great experience with us and enjoy using the Opal Transfer App. Our team is always keen to help you and make your efforts count.
To keep up to date with the latest information, please follow us on Facebook Opal Transfer and Instagram.
Best wishes from our team!
Very good app
Very good app! Me and my husband both have accounts, we are very pleased with it! Good job!
29 April 2021
Unprompted review
Reply from Opal Transfer
Dear Dana, thank you for your great feedback! Iti multumim frumos!
We are happy to hear that you and your husband enjoy using the Opal Transfer App, and that you are satisfied with our services. Our team is always eager to support you sending money home. For more information, please follow us on Facebook Opal Transfer RO and Instagram.
Best wishes from our team! Toate cele bune din partea noastra!
Opal transfer is the best application…
Opal transfer is the best application for me thank you opal transfer for your services 🙏🙏🙏🙏👌👌👌
29 April 2021
Unprompted review
Reply from Opal Transfer
Dear Tudorel, thank you for sharing your opinion! Iti multumim frumos pentru apreciere!
We are happy to hear you like the Opal Transfer App and our services. We are keen to help you send money home to your beloved ones. For more information, please follow us on Facebook Opal Transfer RO and Instagram.
Best wishes from our team! Toate cele bune din partea noastra!
It is the best method to send money at…
It is the best method to send money at home , it is easy , always a good experience. I met an exeptional team all the time when i have done my transfers at home. Before to descover Opal i spent 25£ for each of my transfers at the bank after that i start to use Opal my cost it was 50 cent which is autstanding
THANK YOU OPAL
I whish all my best to thes team
Thake care .
Julia N .
27 April 2021
Unprompted review
Reply from Opal Transfer
Dear Julia, thank you so much for the great feedback! We are so happy to hear you have such a good experience with us and like the Opal Transfer App. We are always eager to help you send and save money to accomplish your goals. For more information, please follow us on Facebook Opal Transfer RO and Instagram.
Best wishes from our team!
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