The Ultimate Game-Changer for Everyday Crypto Spending Finally, a crypto card that lets you spend directly from your self-custody wallet. If you’ve been looking for a seamless, secure, and rewardi... See more
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Oobit is a great service! Everything is fast, smooth, and easy to use. Transactions are processed quickly, and the overall experience is excellent. Highly recommended for anyone looking for a convenie... See more
Company replied
Exorbitant and opaque fees. Non-usd payment reached around 7% fee which is ridiculous. Cashback marketed everywhere is false and can't be further from truth for most of the regular users. Also, 10... See more
Company replied
Great app, unfortunately no card at the momet, so no online shopping, only in store contactless payment. You can get quickly to the top 5% rewards with 25 tap payments till 6 weeks I think,... See more
Company replied
Company details
Written by the company
Oobit is an open payment app enabling crypto holders to Tap & Pay anywhere Visa is accepted just like Apple Pay®.
Contact info
2 Shenton Way #15-04 SGX Centre 1, Singapore , 068804, North Buona Vista Drive, Singapore
- support@oobit.com
- oobit.com
You should know
3.7
Average
493 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Per ora problema risolto
Ho caricato il portafoglio Oobit con 40 DAI e ho poi scoperto che con i DAI non è possibile fare pagamenti, quindi il 30/11 ho provato a convertire i DAI in USDT ma da allora il cambio è in attesa. Ho contattato più volte il servizio clienti e mi hanno aperto un ticket ma fin'ora non hanno risolto nulla. Se non sanno risolvere un problema del genere e meglio evitarli.
I loaded my Oobit wallet with 40 DAI and then discovered that DAI is not available for payments, so on 11/30 I tried to convert DAI to USDT but since then the exchange has been pending. I have contacted customer service several times and they opened a ticket for me but so far they have not solved anything. If they do not know how to solve a problem like this, it is better to avoid them.
AGG. 14/02/2025: finalmente problema risolto ma ci sono voluti due mesi. Aggiungo tre stelle di incoraggiamento a migliorare. Staremo a vedere.
UPDATE 02/14/2025: finally problem solved but it took two months. I add three stars of encouragement to improve. We'll see.
30 November 2024
Unprompted review
Reply from Oobit
Hi Massimo,
I understand your frustration, and I appreciate your patience. Please share your ticket number so I can escalate this and get it resolved ASAP. We're here to help!
Be aware
Be aware, pure scam. App doesn't work. After logout, good luck with signing in back. Transfers doesn't work at all. Downtime for at least a week now. Their status page is showing Undre Maintenance for a months. Insane.
9 November 2024
Unprompted review
Reply from Oobit
We hear your frustration, and we want to help. Oobit is fully operational, and if you're experiencing login or transfer issues, there may be an account-specific concern. Our team is available to assist you in resolving this. Please would you share with us your email address and I will have this sorted for you.
I've been waiting for two weeks for the…
I've been waiting for two weeks for the account to be fixed.... I can't even check out or do anything even though everything is confirmed! I don't even know if it's better to write back, sometimes they say they're handling it, but nothing I can't use all the features! I have invited many people!
5 October 2024
Unprompted review
Reply from Oobit
Hey Leva, we understand how frustrating this must be, and we truly appreciate your patience. We've gone ahead and requested more information on your case, but to speed things up, could you please share your email with us? That way, we can follow up directly and get this resolved as soon as possible.
We value your support and the people you've invited, and we want to make sure you can use all the features without issues. Let’s get this sorted for you! 💪
SCAM
despite positive verification, I cannot use all functions.Tap pay doesnt work.Cannot create crypto wallet and transfer money.AVOID THIS APP
27 September 2024
Unprompted review
Reply from Oobit
Hi [Adrian],
We’re sorry to hear about the issues you’re experiencing. While your account has been positively verified, some functions may require additional checks.
Please reach out to our support team at support@oobit.com so we can investigate further and help resolve this for you. We appreciate your patience and are happy to assist.
Looking forward to your email.
Best,
Extortionate fees.
Extortionate fees to purchase compared to alternative options.
Their security department block your account then refuse to give any reason as to why they have done it.
Avoid.
28 March 2023
Unprompted review
Reply from Oobit
Thank you for your review. We apologize for any inconvenience caused. In order to assist you better and resolve your concerns, could you kindly provide more details? We're here to help!
dont
dont buy here support dont help i buy but i must wait up to 14 days to accept
8 March 2023
Unprompted review
Reply from Oobit
Thank you for your review. We apologize for any inconvenience caused. In order to assist you better and resolve your concerns, could you kindly provide more details? We're here to help!
Poor CS and withdraw is not processing
Tried to withdraw Solana, and the crypto has not been sent to my wallet. Customer support has also not responded to my ticket and overall unresponsive. There are better alternatives than this site. I would recommend other crypto exchanges. Edit: They have sent the Solana, but it took a while to come to my wallet. However CS has still yet to give me an answer regarding why the transaction is late
18 December 2022
Unprompted review
Reply from Oobit
Thank you for your review, and we sincerely apologize for the delay in processing your Solana withdrawal. We understand the frustration this can cause, and we're glad to hear that the transaction eventually reached your wallet. Regarding your customer support inquiry, we apologize for the lack of response and are looking into this to ensure it’s addressed promptly. Your feedback is valuable to us as we work to improve our service. If you need further assistance or clarification, please don’t hesitate to reach out directly, and we’ll prioritize resolving this for you.
Reply from Oobit
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use. Your support means a lot to us, and we're here if you ever need anything. Thanks for being a part of the Oobit community!
Dont understand lag times getting xrp…
Dont understand lag times getting xrp off oobit, when it only takes mins to send to oobit. Also paystring issues when previously there was none transferring to a coldwallet. But initially good tech support, then this time longer wait time for support. Maybe they are busy? This has led me to be uneasy/not confident in the apps security and reliability for large transactions.
7 November 2022
Unprompted review
Reply from Oobit
Thank you for sharing your feedback. We understand your concerns regarding the lag times for XRP withdrawals and the issues with Paystring, especially when you’ve experienced smooth transfers in the past. We're sorry for the inconvenience and delays with both the transaction and customer support response times. We are currently looking into these matters to ensure smoother and faster transactions. We appreciate your patience as we work to resolve these issues, and we are committed to providing a secure and reliable experience for all our users. If you need further assistance, please don't hesitate to reach out to us directly, and we’ll prioritize your inquiry.
RARE FIND! EXCELLENT!
Same as square, just also accepts crypto, and instead of 3% it takes only 1%! AWESOME!
19 October 2022
Unprompted review
Reply from Oobit
Thanks for the great feedback! We're excited to hear that you’re enjoying the low fees and the ability to accept crypto with Oobit. We're committed to providing an awesome experience with even better rates. If there's anything else you need, feel free to reach out – we're here to help!
Sent payment overseas in seconds. No fees.
Super simple way to send funds to friends overseas. A friend's birthday present was sorted in seconds.
18 May 2022
Unprompted review
Reply from Oobit
Thank you for your kind words! We’re so happy to hear that sending funds to friends overseas was quick and easy for you, and that you could sort out your friend’s birthday present in no time. If you ever need assistance with anything else, we’re always here to help!
Reply from Oobit
Thanks for the awesome feedback! We’re glad to hear you’re enjoying the pay function. We’re always working to improve and make things easier for you. If you need any assistance or have questions, feel free to reach out anytime!
nice solution to send crypto between…
nice solution to send crypto between friends
17 May 2022
Unprompted review
Reply from Oobit
Awesome! 🚀 We're thrilled you're enjoying Oobit! If you ever need anything, feel free to reach out. Happy tapping! 😃
Friendly and useful platform
1. I transferred my crypto holdings into Oobit's wallet.
2. I bought Oobit's token (OBT) with credit card.
I'm not an average trader, and still, It was an easy, fast and clear process. Highly recommended
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Love it
Love it! A friend in Germany needed money and we were looking at saving all the transfer fees. Sent him money to his phone number and he got it within seconds.
It really made it so much easier to invest in crypto. I guess I am a crypto investor now ;)
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Great way to pay in crypto
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Reply from Oobit
We appreciate your feedback and want to clarify that Oobit is committed to transparency and ethical practices. While we do run promotional campaigns, participation is always voluntary, and reviews—whether positive or negative—are never required for entry.
Our goal is to encourage genuine user feedback to help improve our platform, and we never influence or manipulate reviews in any way. If you have any concerns or specific issues, we encourage you to reach out to our Support or Compliance team at [support email or website link], and we will be happy to assist.
We value all feedback and remain committed to providing a trustworthy experience for our users.
Scam website
29 November 2021
Unprompted review
Reply from Oobit
We take user experience seriously and never engage in spam. If you have any issues or concerns, please contact support@oobit.com, and we’ll be happy to help!
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
Really interesting
1 November 2021
Unprompted review
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
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