On Track Safaris Reviews 192

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and helpfulness, making their holidays truly memorable. People frequently highlight the excellent organization of trips, the quality of the accommodations, and the fantastic locations visited, often exceeding expectations. Reviewers are particularly impressed with the knowledgeable guides and trackers, who contribute significantly to an unforgettable experience. The overall service, from initial planning to transfers and daily activities, is consistently described as first-class, leading many to recommend the company and plan future trips with them.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise the guides and... See more

Holidays

People report positive experiences with holidays. Many customers describe their trips as "magical" and... See more

Service

Customers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Location

Customers consistently note positive experiences with location, highlighting beautiful accommodations and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another wonderful trip with OTS, we visited three Lodges in South Africa, all of which were excellent. We also saw lots of wildlife, including some unusual sightings. The transfers were flawless and s... See more

Rated 5 out of 5 stars

Choosing On Track Safaris was the best decision we made for our trip to Africa. We had never been to the country before and Carole held our hand through every step. Their strong sustainability cre... See more

Rated 5 out of 5 stars

Another excellent trip organised by Carol and Will at OTS (we have been on several!). We stayed in fab accommodation, we had wonderful wildlife sightings - sloths, birds, butterflies, snakes, lizards,... See more

Rated 5 out of 5 stars

This was our second South African safari with On Track Safaris and it did not disappoint. We visited three beautiful lodges in three different areas of Greater Kruger. We saw everything we hoped to se... See more


Company details

  1. Travel Aggregator

Information provided by various external sources

On Track Safaris offers sustainable Wildlife Safari holidays supporting conservation


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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Rated 5 out of 5 stars

South Africa is amazing with On Track Safaris

On Track Safaris planned an amazing trip, 3 safaris in and around the Kruger and Victoria Falls. If you want to see the Big 5 and other African animals close up, this trip is the one. I was very lucky and saw the Big 5 in the first 3 days. Even the other animals were beautiful. The accommodation was comfortable and fun, with all the South African staff very friendly. We finished our trip in Victoria Falls, which was also an amazing experience. This experience is incredible and breathtaking. If you love animals, it’s a must to do.

27 April 2025
Rated 5 out of 5 stars

OTS put together an amazing trip for us…

OTS put together an amazing trip for us to South Africa and Zimbabwee. It was our first safari so we did not know what to expect and were a bit nervous having someone else organise our holiday. We needn't have worried. The organisation was brilliant. The locations and accommodations were amazing. The lodges were lovely, food fantastic and our hosts all very welcoming. The safari drives themselves were fantastic with very personable and knowledgeable guides and trackers. The drives became quite addictive no matter how much we had seen, each drive was highly anticipated. Our last few days in Capetown we hired the OTS driver Keith who had picked us up from the airport who took us out to Cape Point and also to the wineries. What a find Keith was. He was very knowledgeable, easy going and fun to be with and he made the end of our holiday just right. Thankyou Carol and Will, our holiday was a testament to your expertise. This won't be our last safari. This experience was the best holiday we have ever had.

18 April 2025
Rated 5 out of 5 stars

Strongest possible recommendation

Company recommended by Responsible Travel in UK.
We booked a 3 reserve safari in the Kruger with 3 nights in 3 different places (Nzumba, Rukiya and Shimungwe), and a 2 night extension to Victoria Falls, staying at Victoria Falls Safari Lodge.
From start to finish the people at On Track Safaris could not have been more responsive, personal, attentive and efficient. The itinerary was perfect for us, they really understood what we wanted. No way could we have selected the amazing lodges that they did for our first time safari experience. The transfers ran without hitch, including dealing with my delayed plane from Heathrow and the need for an unplanned overnight stay in Johannesburg airport hotel, and rebooking transfers and support with rebooking an internal connecting flight. Immediate response from the Rukiya Roots local team, even out of hours. Much appreciated.
The safari experiences were mindblowing, with expert guides and trackers, and we saw much more than we could have imagined. All staff we encountered were splendid, all the reserves had different great atmospheres. A big thank you to all concerned.

15 April 2025
Rated 5 out of 5 stars

Trip of a lifetime. A fabulous adventure from start to finish.

A fabulous adventure from start to finish. Every day brought new excitement and new things to be amazed by and everything was so well organised from the lovely accommodation, great food, all the transport links, boat trips, walking tours and the incredible birds, animals, sea life and scenery we encountered at every turn in this incredible place. Our fabulous guide Jessica was knowledgeable and her enthusiasm and energy were infectious.

19 April 2025
Rated 5 out of 5 stars

4 great trips in 8 months. Thank you

Over the last 8 months we have been to The Pantanal (Birds, Giant Otters & Jaguars), South Africa (expert led safari), Tanzania (Great Migration and Ruby Wedding in Zanzibar) and India (Tigers & Cooking). Each trip has been built with care and attention by Will and Carol. Each trip was amazing in its own right. We met some great people as well as had some incredible experiences. Highly recommend if you care about wildlife conservation and value safe adventure! The food and accommodation was excellent too.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing holiday

We had an amazing holiday. Everything went smoothly, from the first meeting at the airport to seeing us off when our holiday ended. Transport was excellent. Drivers did an amazing job negotiating traffic in and around the cities. Highlights were definitely the game drives. We saw more than we expected and our naturalists were extremely knowledgeable and could get us into spaces to get the best views possible. Food in the lodges was brilliant. One small downside was being in city hotels for the Delhi and Agra times when it was less easy to eat outside the hotels. Would definitely recommend On track safaris to anyone looking for that little extra in a safari. Thank you.

17 March 2025
Rated 5 out of 5 stars

Tiger Safari

Tiger Safari - the whole experience ran like clockwork.
Excellent accommodation and food at all venues.
Wildlife guides very passionate and knowledgable.
Overall a wonderful experience.

6 March 2025
Rated 5 out of 5 stars

An amazing holiday experience

What an amazing holiday! Adding the Taj Mahal to our safari trip gave us the vibrance of Delhi, the stunning architecture of Agra and the peace and tranquillity of the safari game drives. We saw so many beautiful birds, sloth bear, wild elephants and of course tigers. At every step of the way the OnTrack Safaris representatives and drivers were there to meet us. The hotels and lodges throughout were excellent. This is our second trip with OnTrack Safaris and we recommend them wholeheartedly.

17 March 2025
Rated 5 out of 5 stars

Great service, good accommodation and drives

I had a wonderful time. Very well organised for a solo female.Great communication from start to finish .I stayed at three different locations each with individual styles but all had great food, very clean ,very friendly and helpful staff . The variety of locations enabled the sighting of a wide variety of animals. I also learnt about Leopards. I would definitely recommend.

5 March 2025
Rated 5 out of 5 stars

Top Notch Safaris

I have Taken 2 safari trips with On-Track Safari's. One in India to see tigers and one in Tanzania to see the Wildebeest migration. The Drivers and Guides of the safari trips are extremely good at tracking the animals and have extensive knowledge about them. The hospitality and meals at the various lodges have been top notch. If your looking for adventure, I recommend contacting On Track Safaris

12 March 2025
Rated 5 out of 5 stars

We will book another safari with On Track soon.

We met Will from On Track at Destinations Travel Show. We briefly explained what we wanted from our second safari (something less curated and more “hard core” than our Kruger experience) and Will suggested Tanzania and particularly the Serengeti with the Bush Rover camp and viewing the Wildebeest migration. We went with this suggestion. Having just returned we are absolutely thrilled to have put our trust in Will as On Track met and exceeded our expectations and the safari delivered 100%. We had a great group of like minded but more experienced travellers. The camps we stayed in whilst not luxurious were comfortable and the staff and service were all great. The food was exceptional bearing in mind the location of the camps and facilities available to the staff. The animal viewing was outstanding. Our two jeeps were the only jeeps in sight most of the time. Our viewings were entirely private most of the time. We saw a wide range of animals and birds in large groups and we saw lots of predators (especially lions) as predicted by Will. The Wildebeest migration is an experience we will never forget. It has to be one of the world’s greatest natural phenomenon. We will book another safari with On Track soon.

10 February 2025
Rated 5 out of 5 stars

A fabulous trip

A fabulous trip, put together by Carol and Will with our every need catered for… transfers, accommodation, flights, food and other added parts of the tour arrangements were great. The staff were all friendly and helpful, and the guides did all they could to make sure we saw as much as possible. This was our first safari and we look forward to other adventures with OTS. Thoroughly recommended.

14 September 2024
Rated 5 out of 5 stars

A wonderful, personal and seamless holiday

We’ve just returned from a most memorable safari centred holiday. Thanks to the expert guidance of Will and Carol, arranging our first visit to Southern Africa, wasn’t overwhelming. They listened to our wishes and made valuable suggestions to create a bespoke, hassle free package.
On Track Safari’s recommendations provided us with a perfect balance of experiences. Initially we enjoyed time to explore Cape Town before embarking on the key safari element. OTS’s suggestion to experience 3 safari reserves in the Kruger proved ideal as each lodge, environment and experience of wildlife was notably varied. Our wish list of animal sightings was quickly ticked off! We followed these amazing encounters with a short visit to Victoria Falls where we were again thrilled with the recommended lodge and transfer arrangements. Our next requirement was for some rest and relaxation at a beach and the suggestion to spend time at Sava Dunes in Mozambique was perfect. Finally, because we were due to return home from Johannesburg, we wanted to explore that area too. After having a day to explore the city and It’s townships ourselves, OTS helped us to create a unique day with a very pleasant and knowledgeable guide to visit the Pretoria area.
OTS created a WhatsApp group to maintain communication whilst we were travelling which was reassuring and provided important information and updates.
Thanks very much Carol and Will for such a wonderful, seamless holiday.

13 November 2024
Rated 5 out of 5 stars

On Track Safaris…Incredible

Carol and William at On Track Safaris could not have been more helpful, even rearranging flights for us while we were out in South Africa. The Safari, the Lodges, the staff and the whole experience was second to none and we now have incredible memories that will last a lifetime. Would totally recommend.

29 October 2024
Rated 5 out of 5 stars

The whole package was amazing

The whole package was amazing. That 'amazing' includes the safari drives, the lodges, the food and the staff.
A special thanks to the guides, trackers and drivers. Their ability to seek our amazing sighting was uncannily good. They delighted in sharing their deep knowledge of the bush and it's many inhabitants. The birds were many, varied and often spectacular. An unexpected bonus. We saw the big 5 on several occasions and mostly up close.

27 October 2024
Rated 4 out of 5 stars

First time safari

It was our first time safari and South Africa. Great accommodation and food. Guides and animal experiences were brilliant in the private reserves with many real close up viewings.
Some minor hiccups but normally dealt with promptly so did not affect the overall experience.
Catered very well for my wife's dietary special requests.
Would book again.

26 September 2024
Rated 5 out of 5 stars

3 Camps in 10 Days

We have recently returned from South Africa where we enjoyed our "3 camps in 10 days" safari organised by OTS. The 3 camps and experiences were quite distinct and made for a great trip. All the arrangements went very smoothly and OTS made sure we were constantly informed about plans.
We liked the fact that OTS have worked with these camps over many years and have built a strong understanding and relationship.

4 October 2024

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