ON THAT ASS Reviews 77,789

If i could do zero stars i would ive been charged for a subscription i didnt sign up for and ive been charged not only for one month but for three and theres nothing i can do about it

This is an absolute con. They offer a free pair of boxers, FREE. Then charge you through a PayPal account. Then won't cancel account until they have taken nearly £30 out of you. Not going to mention the product because the way they go about business is disgusting.

I've cancelled this slimy company

Started a monthly thing to to receive free boxers, of course i get charged for the following month as i forget to cancel, thats fair so i cancel THE SAME DAY i got charged, a month later they charge me again keeping in mind that the last month i requested they do not send the boxers and requested a refund, to which they declined. do not use their free boxer scheme or their monthly subscription, they will take more money than you intend on spending it has been a horrible experience that i thought was pver when i cancelled. Clearly not.

Absolute scam. They send you a 'free' item and then bill you for a 1 month cancelling period - even if that is within the 14 day cooling off period. Do NOT sign up - con merchants. Company should be banned.

Its very bad company earlier they promised to sent it free after month they deducted 12.99 dont buy it fake

Scam. Charged me for a month although I cancelled my membership. Wouldn't recommend using

The boxers are good quality. The problem is the 'membership'. I was promised a free pair of boxers, and then pay for a month and get two extra pairs.

The first pair took so long to arrive that I was charged for the next pair before I had even tried them on, and when I cancelled, told I also had to give a month's notice and would have to pay them again.

I was also offered a free pair of socks, but have been charged for the next pair and told I also have to buy another pair after that. I've still not received the free pair so have no idea if I want any more.

I think the membership system is designed to take as much money from you as they can, before you can get away from them. The Netherlands is nearer to me than Scotland, but taking a month to deliver anything is ridiculous, unless it's specifically designed to lock you in before you've even seen what you're getting.

Good luck trying to get hold of a human. It's automated responses everywhere you go.

I just love the quality of the fabric, the fit is unmatched to just regular underwear.

The sizing sucks, it’s the worst kind of undergarments I’ve tried! Please avoid to shop from them.

Love the underwear, feels really nice and fits well but the on the ass letters fall off after one wash but the bras didn't fit at all it was like tipple tassels. The bras might be great for women with small chests but do absolutely nothing for bigger chested women I'm a 34 E and it was laughable trying to put it on.

Boxer shorts are ok, but Iv tried to cancel my subscription but can’t! They keep trying to take money, there’s no way to contact them either!

I did a free trial, cancelled my subscription yet they made me pay. Then i cancelled again and i’ve had to pay again.

The fit and look are both good. Most of the times, the colours are dark. Please next time also lighter colours: lime, mint, peach, pink.

Scam.
They dont make it clear enough that you are paying for a subscritpion and not just get a free item.

They obliged me with a mo they payment and I did not do that
Every month they charge me 12 euro 99 and I never signed a monthly contract 😡😡😡😡
People be verg careful from this scammers

This is such a scam. Stay away from this

It is absolutely ridiculous that after cancelling a FREE TRIAL, people STILL get charged for product that yoy din't even intend on shipping anyways. You can't charge people for absolutely no reason. God knows why, but you decided to block emails aswell purely to avoid more complaints which is a huge red flag! Your customer service team doesn't seem to exist or has just been infiltrated by AI and now any semblence of a human soul in that department has been wiped out.

I have tried to cancel my subscription after i got the free pair, to which i was met with an "outstanding payment" notification. Outstanding payment for what? I'm clearly not buying anything else, HOW do i have an outstanding payment? I ignore the emails because it's just waffling about how "fees will be increased until £40 blah blah blah we are a scam give us your money". But NOW they're trying to charge me £12.99 (membership cost/month) every 2 days because theyre that money hungry.

This is the one time i'm actually glad that i still dont have a job yet because i'm 16 and i can't afford literally anything.

If you are going to reach out to me, help me cancel the subscription, drop the charges and then never email me afterwards because i'm not touching this awful website again with a ten foot pole.

Love the neon green, would like to have more designs sport the neon green or any neon colours for that matter. And as always a perfect fit & quality.

Biggest Scam, received one for free via HelloFresh and they started to send new ones and take money from my bankaccount.

Just cancelled (very user unfriendly process) - they make it obviously difficult for people to cancel.

Still continuing with 2x new delivery. 36€ for nothing (3 boxers like wtf)