OnlyPOS Reviews 

170
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jo was amazing! He helped me get a new scanner in record time. Was very communicative and went above and beyond to make sure it arrived to me in time - less than 24hrs! Absolute legend. Would highly r... See more

Rated 5 out of 5 stars

Each time I've contacted them, they've been very helpful. Reliable service. Products work great.

Rated 5 out of 5 stars

I wanted to buy a Sam4s sps320 cash register but need compatible scanner to go with it. Jo was able to find out the required scanner needed to work with the cash register. The cash register & scann... See more

Rated 5 out of 5 stars

Jo and the team at OnlyPOS have exceeded our expectations. Initially we had some doubts when we placed the order - our printer was in stock however were informed of an error and it would be a 4 week+... See more

Company details

  1. Electronics Store

Information provided by various external sources

OnlyPOS is a trusted and popular online store selling Point of Sale Hardware and Software in Australia. We are based in Sydney, Australia and supply POS ware online to Retail Stores, Hospitality, Pharmacy, Pubs, Kitchens and Restaurants, Educational Institutions and every other area where POS Systems are used. Well known and established brands of POS that manufacture thermal receipt printers, barcode scanners, POS touchscreens, Cash Registers, label printers, cash drawers and more are available online at competitive prices. The price match offer on the site is an additional feature which ensures that you get nothing but the best product and pricing when it comes to POS purchase.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(170)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for your great service and…

Thank you for your great service and prompt delivery.

31 July 2022
OnlyPOS logo

Reply from OnlyPOS

Good day Andrew,

Thank you for your time and kind review.

Our team is motivated by your kind compliment and shall strive to do even better.

Thank you again.

Kind regards,

Team OnlyPOS

Rated 4 out of 5 stars

Bought two receipt printing cash…

Bought two receipt printing cash registers with drawers, $3k + purchase . You would think you would get a few register rolls thrown in ! Nup. Perhaps could have suggested purchase before the delivery !

11 July 2022
OnlyPOS logo

Reply from OnlyPOS

Hello Rupert,

I believe your concern is taken care of now. Happy Shopping!

Team OnlyPOS

Rated 5 out of 5 stars

Fast delivery and excellent customer…

Fast delivery and excellent customer service

5 July 2022
OnlyPOS logo

Reply from OnlyPOS

Good day Joe,

Thank you for your kind review. Your motivation encourages our team to perform and deliver even better.

Cheers,

Team OnlyPOS

Rated 5 out of 5 stars

Equipment purchase.

Ordered easily and delivered within one day.

3 July 2022
OnlyPOS logo

Reply from OnlyPOS

Good day Bruce,

Thank you for your kind review. Team OnlyPOS feels very encouraged and shall try to deliver even better, next time you shop with us.

Cheerio

Team OnlyPOS

Rated 5 out of 5 stars
OnlyPOS logo

Reply from OnlyPOS

Dear Judy,

Thank you for your kind review.

We at OnlyPOS shall strive even harder to provide even better service. Look forward to your business in future as well.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Excellent service

Excellent service, I double ordered by mistake and they rang me to clarify my order. fixed my order and issued a credit.
Great service. Thanks

1 May 2022
OnlyPOS logo

Reply from OnlyPOS

Thank you for your kind words, Kos. Team OnlyPOS.

Rated 5 out of 5 stars

fast delivery

fast delivery, great product.

28 April 2022
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Reply from OnlyPOS

Hello Michelle,

Thank you for your encouraging review. This will motivate us to do better and better. Look forward to your next order soon. :-)

Kind regards,

Team OnlyPOS

Rated 1 out of 5 stars

If you could better AVOID!

I just got your feedback about almost 2 month later, Please don't lie and put the responsible to us. It is NOT "because of the multiple instructions we had left for the Courier company", it is the same simple address we provide and you keep make promise about the new date it will arrived but it fail to arrive. we have been very patience for more than a week. and you know that your delay has already cause trouble for our business. we keep trust you and you fail to keep your changing promise which make me write this information !

If you could better AVOID!
I have refund my order, it is the worst shopping experience I have had.
I buy a printer and been told the day I could receive and I never had.
The respond from the team is also very slow and disappointed!

25 February 2022
OnlyPOS logo

Reply from OnlyPOS

Hello Yang,

Ref your concern and review, I would first like to apologize for the inconvenience caused to you.

There was a delay in delivering your product because of the multiple instructions you had left for the Courier company. You will appreciate that my entire team tried their best to help you. You had asked for a refund which was given to you as soon as you returned the product.

It is our endeavor to provide best support to our customers at each step of their shopping experience. I promise we shall do our best when you shop with us in future.

Kind regards,

Vani Narayan
Manager, OnlyPOS

Rated 5 out of 5 stars

Constant follow up to ensure my product…

Constant follow up to ensure my product would suit my needs as I was advised that there was no returns accepted.

24 February 2022
OnlyPOS logo

Reply from OnlyPOS

Dear Skye,

Thank you for your kind review and encouragement.

It is our team's endeavor to provide best service at all times. Thank you again.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Great support and service

Great support and service. Thanks.

8 February 2022
OnlyPOS logo

Reply from OnlyPOS

Dear Darren,

Thank you very much for taking out time to review OnlyPOS. Much appreciate your kind words.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

good

good.
confidence and easy to use

27 December 2021
OnlyPOS logo

Reply from OnlyPOS

Dear Sam,

Thank you for your kind review. We much value your encouragement and shall continue to give our best service. Wishing you a lovely 2022.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Very Happy customer

Put in our order, communication was great! Let us know every step of the way what was happening and we received our item before expected delivery date. We will use this company again in the future

28 November 2021
OnlyPOS logo

Reply from OnlyPOS

Hello Julie,

Thank you for your time and very kind review. Your encouragement is a great motivator.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Excellent service

Excellent service - the order came quicker than I expected.

30 October 2021
OnlyPOS logo

Reply from OnlyPOS

Dear Sue,

Thank you very much for your kind review. Much appreciate it.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Ordered a barcode scanner online

Ordered a barcode scanner online, it was dispatched quickly giving me heaps of time to set it up before we needed it.

27 October 2021
OnlyPOS logo

Reply from OnlyPOS

Hello Justin,

Thank you very much for your kind review. Much appreciated.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Wonderful service!!

I cannot fault the service we received from OnlyPOS. The delivery time was exceedingly fast and the customer service was friendly and helpful.

24 October 2021
OnlyPOS logo

Reply from OnlyPOS

Dear Julie

Thank you for your very kind review. Such encouragement motivates us to deliver better. Thank you.

Kind regards,

Team OnlyPOS

Rated 5 out of 5 stars

Awesome service

Awesome service, printer delivered with 24hrs of ordering,!!!

17 September 2021
OnlyPOS logo

Reply from OnlyPOS

Dear Greg,

Thank you for your time and kind review. Your encouragement motivates us to deliver better.

Cheers,

Team OnlyPOS

Rated 5 out of 5 stars

Very happy with the company's…

Very happy with the company's communication when there was a problem with the courier & delivery [no fault of OnlyPOS]. The rep was approachable, prompt in follow up & moved to resolve the issue with a replacement piece. Suggest you look at discontinuing your association with that particular courier service as I have heard of similar problems from colleagues. Thank you OnlyPOS for your dedicated service. Will return & recommend.

15 September 2021
OnlyPOS logo

Reply from OnlyPOS

Dear Maggie,

Thank you for your kind review. We have taken note of your suggestion.

Much appreciate your time and positive feedback.

Kind regards,

Team OnlyPOS

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