I am very disappointed with my order, the first time I ordered sunglasses the package was perfect. This time I received 1/2 pairs that I ordered with broken packaging,no sunglasses cleaning cloth and... See more
Company replied
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I bought 1 pair of glasses and the plastic part thats behind the ears wasnt fixed 100% - I asked the Customer-Service then if that is intended or if i got unlucky with the pair. To my luck the S... See more
Company replied
The Ballet model sunglasses for my sister have arrived as well, and they are truly beautiful. The design is elegant, the quality feels great, and they look even better in person. Very happy with this... See more
Company replied
The qulity and how glases made is perfect its alredy 4-5 stars but im writing about customer service so im going to talk about it, i had a issue that colour of glases dosent fit me and i contacted... See more
Company replied
Company details
Written by the company
Vintage inspired eyewear
Contact info
Netherlands
- only-vintage.com
3.6
Average
106 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very disappointed with my order
I am very disappointed with my order, the first time I ordered sunglasses the package was perfect. This time I received 1/2 pairs that I ordered with broken packaging,no sunglasses cleaning cloth and no protection to sunglasses
25 March 2026
Reply from ONLY VINTAGE
Hello Kaira, we are very sorry for this situation. We have sent you an email. Please check your email and also spam folder.
We will help you out.
Thank you for contacting us.
Reply from ONLY VINTAGE
Thank you very much for your feedback.
Good layout on shop
Good layout on shop, haven't received yet but tracking info shows they'll be here soon!
5 March 2026
Reply from ONLY VINTAGE
Thank you so much for your lovely feedback. It will help us to improve even more.
Have a good day!
The Ballet model sunglasses
The Ballet model sunglasses for my sister have arrived as well, and they are truly beautiful. The design is elegant, the quality feels great, and they look even better in person. Very happy with this purchase
12 February 2026
Unprompted review
Reply from ONLY VINTAGE
Thank you very much for your feedback. We are very happy you liked it.
Reply from ONLY VINTAGE
Thank Azra for your feedback. We really appreciate it. Have a good day.
Best Online Sunglasses Ever!
Ive been buying from here for years now. I live in the UK, I must have at bought at least 15 pairs of sunglasses from here by now and I have never been disappointed. They look amazing and have the best styles online, especially for the price. The only thing I would say is shipping could be better and faster. Other than that best Sunglasses shop period!!! I highly recommend them.
13 November 2025
Unprompted review
Reply from ONLY VINTAGE
We are very happy to know that you have purchased from us so many times and that you trust our service, and most importantly, that you liked the glasses. We appreciate your feedback. We are working to improve our delivery service along with our delivery times. Thank you very much, and please contact us if you need any help.
Have a good weekend.
Team
OV
Reply from ONLY VINTAGE
Hello dear customer, and thank you for contacting us. Our team has already sent you an email with all the necessary information about your package. To get ahead of things, without providing any personal information, your package was delivered on October 28th.
Please check your email to get more details, and let us know if you need further assistance.
Team
OV
The service I experienced was the worst…
The service I experienced was the worst ever. My order has not arrived, and despite sending multiple emails, I have received no response. Please refund my money.
9 September 2025
Reply from ONLY VINTAGE
Hello dear customer, thank you for contacting us. We checked the system and saw that our team responded to you 6 days ago. Please check your spam box, but reinforcing the information sent by email, your package is still on its way.
Your package is within the average delivery time. It will be delivered soon.
For more information, please contact us by email. info@only-vintage.com
We'll be happy to help you.
Have a great week!
Team
OV
Reply from ONLY VINTAGE
Thank you very much for your feedback.
Have a good week!
Great protection
It took a while to get here but they look cool.Great protection from bright light and sun light.i use them for driving night time as well
12 July 2025
Unprompted review
Reply from ONLY VINTAGE
Apologies for the inconvenience caused by the delivery company and thank you so much for your feedback.
Failed expectations
Hello
I ordered 2 pairs and neither of them were the quality that they seem on the photos and expected. They are more likely to be something to the “waste” from TEMU or similar useless platforms. Dont recommend at all!!! Rather spend 150-200€ and buy something worthy!
12 June 2025
Unprompted review
Reply from ONLY VINTAGE
We're sorry you found the quality of the product did not match your expectations. We'd love to hear about your feedback and find a solution.
Please email us info@only-vintage.com
Vintage Amsterdam
Vintage Amsterdam? More like temu. Requested to return them for an address in USA.
Joke the glasses are really from temu the quality is like shit. They don’t speak Dutch so nothing in Amsterdam. Joke
5 June 2025
Unprompted review
Reply from ONLY VINTAGE
Hi Hartyon,
Thanks for your review. I’m Raf, owner of Only Vintage. I reviewed your case and have refunded the Vertigo glasses, as they arrived with a defect.
OV was founded in Amsterdam and now operates worldwide. While we ship worldwide for free, our returns are processed through our U.S. depot. We follow a specific return policy, which is available on our website for all customers.
Your feedback pointed out where we can improve communication, and we’re taking steps to make things clearer moving forward.
—Raf
The Service is working Mashallah
I bought 1 pair of glasses and the plastic part thats behind the ears wasnt fixed 100% - I asked the Customer-Service then if that is intended or if i got unlucky with the pair.
To my luck the Service was insanely fast and took my issues into their own hand.
After sending them Pics/Vids of my issue they had no problem with replacing my glasses and sent me a new Order.
I dont get this kind of service usually and i am really positively suprised :)!
18 May 2025
Unprompted review
Reply from ONLY VINTAGE
We are very happy with your feedback and we are even happier to know that we were able to quickly resolve your issue. Thank you so much for shopping with us.
Team
OV
Fast costumer services
Fast costumer serviced, helped me out really fast after one of my products was damaged
17 May 2025
Unprompted review
Reply from ONLY VINTAGE
Hello Jacintha, thank you very much for your review. We are very happy that you had a great experience with us.
Reply from ONLY VINTAGE
Hi, thank you so much for your feedback. We are happy that you liked them.
We wish you a good day!
Team
OV
Mid Experience
I received my glasses this afternoon. I am not that much satisfied with one of the glasses. This glasses are uncomfortable for me to wear. Other one is great but I am disappointed with this one that I liked so much. This glasses is blocking my vision as well. I would prefer not to wear this on daily basis. I would suggest you guys to get square framed glasses and try to avoid any other shaped frames. Basically try to get a big framed glasses.
10 April 2025
Reply from ONLY VINTAGE
Hello Romil, thank you for your sincere feedback. We would like to know if you have already sent an email to our team. If you have not sent one to us yet, please send an email to our team and also send a photo of the sunglasses that you did not like and we will provide you a replacement pair as soon as possible. We also ask that you provide your order number. So, we can get into your order and check your information. Thank you.
Kindly,
Team
OV
Hello
Hello, give me my money back urgently!!! This is outrageous, the glasses are of very poor quality and crooked, the website says that they are made of glass but they are not made of glass, I am very angry and upset, I waited 2 weeks to receive glasses of terrible quality, I demand a refund as soon as possible, do not ruin your reputation, thank you
31 March 2025
Reply from ONLY VINTAGE
Hi Radu,
Thank you for your feedback — and we're sorry to hear you're not satisfied with your order.
The glasses you received are made with a gold-plated metal frame and CE-certified lenses that include UV-400 protection and an anti-scratch coating. Each pair is designed to be unisex and suitable for everyday wear, with both style and comfort in mind.
That said, we take your concern seriously. We've reached out via email requesting a quick photo of the product so we can better understand the issue — particularly regarding the fit — and ensure a prompt resolution. Whether that means a replacement or a full refund, we’ll make it right.
Thank you again for your patience, and for giving us the chance to improve your experience.
Warm regards,
The Only Vintage Team
Order
Hey, this is answer to your reply, because i cant reach you from e-mail. I have sent emails to you 24.3 and 27.3. My order number is 54571. Can you check where’s my order?
Thank you.
31 March 2025
Unprompted review
Reply from ONLY VINTAGE
Hello Jesse!
Thank you for the order number. I have checked your order:
The courier let the package to pick up on 19.03.2025 09:12
They have tried to contact you via email until 24.03.2025 10:35
As you didn't add your phone number, after this date they have returned your package.
We will resend the package, but you need to provide us your phone number and you need to confirm your shipping address.
Please try to contact us on our emaiil: info@only-vintage.com
or social media.
So, we don't need to share your personal information here.
But if you send an email to us and within 24 hours you don't receive our answer it is because we didn't receive the email, so please let us know here and let us know your information, so we can send the package.
Kindly,
Nina
OV
My name is Jean I haven’t received my…
My name is Jean I haven’t received my item yet I paid the 6 March I have been waiting now for almost 1 month now. It’s written that:” Your order is out for delivery and should be arriving soon. Thanks for shopping with us.”
So I don’t know if the item did come or not?
And when I press the button track your order it’s written that:”arrived” etc
So I don’t know if I to pick up or not
27 March 2025
Unprompted review
Reply from ONLY VINTAGE
Hello, Jean! Thank you for contacting us.
If I'm not mistaken, our team has already responded to your email, but to avoid any doubts, please resend the email to our team with your order number. If you had put your order number here, I could provide you with the information now. We will be waiting for your contact.
Our email: info@only-vintage.com
Kindly,
Nina
OV
The glasses are beautiful but they're…
The glasses are beautiful but they're aren't anti-blue light at all. I'm very disappointed and mad because my eyes really need some protection.
2 March 2025
Reply from ONLY VINTAGE
Hello customer, thank you for contacting us. We appreciate your honest opinion. Please contact our team by email: info@only-vintage.com
So that we can analyze your situation and we will make a possible free exchange if necessary.
We will await your contact. Thank you in advance.
Kind Regards,
Team
OV
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