Fantastic service. Dr Merola is one of the best consultants to treat my daughter and the care and management has helped her move forward and take positive steps towards a brighter future.
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I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding... See more
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I had a really positive experience with Online Psychiatry. The session felt well organised and easy to book, and my psychiatrist patiently listened to me and didnt rush. She explained things clearly... See more
Company replied
Really great practice - Dr Merola was such a help for our teenage son, in a very difficult time when accessing NHS services is impossible. Also Elena who is lovely PA too who was always a pleasure to... See more
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Company details
Written by the company
Online Psychiatry is a leading UK-based online mental health clinic providing expert psychiatric assessments, diagnosis, treatment, and ongoing support for adults, children, and adolescents across the United Kingdom. Our mission is to make high-quality mental healthcare accessible, convenient, and compassionate, regardless of where our patients live. Our team consists of GMC-registered consultant psychiatrists and accredited mental health professionals with extensive experience in diagnosing and treating a wide range of conditions, including ADHD, Autism Spectrum Disorder (ASD), anxiety disorders, depression, mood disorders, trauma-related conditions, OCD, eating disorders, and other complex mental health concerns. Every assessment and treatment plan is tailored to the individual and follows evidence-based clinical guidelines, including NICE recommendations. At Online Psychiatry, we understand that accessing mental healthcare can sometimes feel overwhelming. That's why we offer secure and confidential video consultations, allowing patients to receive specialist support from the comfort and privacy of their own homes. Our streamlined online booking system and rapid appointment availability help patients access care quickly, with many appointments available within 24–48 hours. We provide comprehensive ADHD and ASD assessments, general psychiatric evaluations, medication management, psychotherapy, follow-up care, and second opinions. Our clinicians work collaboratively with patients to develop personalised treatment plans that support long-term wellbeing and positive mental health outcomes.
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Fantastic service
Fantastic service. Dr Merola is one of the best consultants to treat my daughter and the care and management has helped her move forward and take positive steps towards a brighter future.
Dr Merola was very easy to talk to
Dr Merola was very easy to talk to, attentive and was able to understand my experiences and showed a high degree of understanding. I did not feel rushed or unheard.
The Medical Secretary is Lovely
The Medical Secretary is Lovely. So Kind and Helpful. Really Nice. The Psychiatrist I had, was Dr Teresa Gomez Alemany.
She is Very Experienced, Thorough, Kind and Professional.
I had the Most Wonderful Experience. And I Recommend so Very Much Highly. Love this Service. ❤️
Professional care
Good people who know what they are doing and care about their patients.
the consultation had a feeling of…
the consultation had a feeling of safety and professionalism, as well as insights and supportive comments and atmosphere. I felt good when leaving the initial meeting and supported in my care plan.
Very thorough
Great experience
Dr Claudia Aymerich is a wonderful kind understanding psychiatrist who makes you feel extremely comfortable. Arrives to the appointments exactly on time, all in all very good experience using this service.
Highly recommend for 8 year old daughter
Our only wish is that we found Dr Claudia earlier! She was incredibly thorough and took the time to review our daughter’s notes beforehand. Our daughter is 8 years old and is autistic with a PDA profile. Dr Claudia had a good knowledge of PDA and was able to incorporate this into our plan. We would highly recommend.
Grateful for the services
As usual, I felt listened to, my experience and preferences have been taken into account, felt treated as an equal participant, not patronised. Thank you!
Seeking a review
I felt that given this was an online review, it was a thorough, clear detailed assessment, that allowed me the time to explain my history. I felt respected and found the admin team to be very responsive. While this cannot replace the value of an in person appointment, when the objective is a review rather then diagnosis and NHS wait times are very long, I would recommend this as an alternative option.
Dr Guiseppe was excellent
Dr Guiseppe was excellent. We reviewed great care for our son.

Reply from Online Psychiatry
Thank you
Dr. Teresa is fantastic and I feel I am in safe hands. I’ve had previous experiences where I felt I was just another patient but I feel I am heard and understood in every appointment now.

Reply from Online Psychiatry
Helpful and Friendly staff
I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding me through my ADHD assessment and diagnosis. I always felt listened to, understood and never rushed, and I'm so grateful for his care and expertise.
I'd also like to thank Elena, who has always been so friendly, kind and helpful with appointments and bookings. She's made the whole process so much easier and has always been a pleasure to deal with.

Reply from Online Psychiatry
Excellent professional
A professional service with an administrative staff that is always available and punctual. The psychiatrist treating me is excellent and quickly helped me overcome a very difficult situation.

Reply from Online Psychiatry
Dr Guiseppe Merola was absolutely…
Dr Guiseppe Merola was absolutely amazing. He consistently remained young person centred and would always speak to our daughter about things. Dr Merola was emapthic, approachable and communication was brilliant. His secretary was also attentive and efficient. Would highly recommend.

Reply from Online Psychiatry
The process was smooth and the…
The process was smooth and the consultation was good. However, my big problem was that I asked for my information and notes not to be shared with my GP. This was acknowledged, but the information was sent anyway. Far from ideal.

Reply from Online Psychiatry
Doctor Merola was very helpful and…
Doctor Merola was very helpful and amazing and helped me with my problem, I can not thank him enough.

Reply from Online Psychiatry
Excellent service when most needed
Dr Merola stepped in at a critical moment and was kind and professional in all his dealings with my wife during her recent depressive episode. He also responded quickly to emails between scheduled consultations to put our minds at rest with issues arising outside of working hours. He facilitated a smooth transfer of care to the NHS psychiatrist who has now taken over as part of the local CMHT. Thanks also to Elena for her prompt, polite and effective administrative support role.

Reply from Online Psychiatry
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