OnlineNotary.us Reviews 

90
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I truly appreciate the ease, convenience, and speed OnlineNotary.us provides in setting up appointments for my VP and others who need notarial services. Keep up the great work!

Company replied

Rated 5 out of 5 stars

Appointment setting is simpler than other platform.. Their admin / support are very attentive with my concerns. I will definitely keep using it for my online notarization needs. 🤩

Company replied

Rated 5 out of 5 stars

They were so patient with me after I had problems trying to do the video call. They're true professionals. Also, when I contacted their support team via email, they were extremely quick in res... See more

Company replied

Rated 5 out of 5 stars

Great job notarizing our TX affidavit of motor vehicle gift transfer. They help multiple family members of ours with this transaction and made this very easy!

Company replied

Company details

  1. Legal Services
  2. also in
  3. Notary Public
  4. Software Vendor

Written by the company

With OnlineNotary.us, you can notarize documents from your smartphone or computer—wherever you are. Our service is recognized nationwide and connects you with a commissioned online notary through a secure live video session. Simply upload your document, join the session in your web browser, verify your identity, and electronically sign before a live notary on video to complete your notarization in minutes. Since its founding in 2018, OnlineNotary.us has emerged as a trusted leader and innovator in remote online notarization — serving both U.S. and international signers. Over the past several years, our notary team has completed over 400,000 remote notarizations, supporting signers located in every U.S. state and in the majority of countries worldwide. Individuals rely on us for personal legal documents, while organizations use our platform to streamline ongoing notarization needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.6

All reviews

(90)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Appointment setting is simpler than…

Appointment setting is simpler than other platform.. Their admin / support are very attentive with my concerns. I will definitely keep using it for my online notarization needs. 🤩

11 September 2026
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Reply from OnlineNotary.us

Thank you so much for the wonderful review, Anj! We’re glad you found scheduling simple and our support team responsive and helpful. We truly appreciate your trust in us and look forward to assisting you with your future online notarization needs! - George

Rated 5 out of 5 stars

Ease, Convenience, Speed

I truly appreciate the ease, convenience, and speed OnlineNotary.us provides in setting up appointments for my VP and others who need notarial services. Keep up the great work!

27 August 2026
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Reply from OnlineNotary.us

Hi Kimberly - Thank you so much for your kind review! We greatly appreciate the opportunity to assist you, your VP, and your team with your notarial needs. And we’re happy to hear that you’ve found the process easy and convenient. Looking forward to continuing to support your team!

Rated 5 out of 5 stars

Recommended!

Great job notarizing our TX affidavit of motor vehicle gift transfer. They help multiple family members of ours with this transaction and made this very easy!

27 July 2026
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Reply from OnlineNotary.us

Thank you for your awesome feedback, Kim! We're glad to hear that everything went smoothly with your affidavit.

Rated 5 out of 5 stars

This is a very great app and website

This is a very great app and website. Most trustworthy. I notarize all my documents at the click of my phone with onlinenotary.net

15 July 2026
Unprompted review
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Reply from OnlineNotary.us

Thank you for your review! We really appreciate your trusting us with your notary needs and are grateful you took the time to share your experience.

Rated 5 out of 5 stars

Perfectly straightforward

The process of booking (and also cancelling, before rebooking) was straightforward and the email communications I received running up until my appointment was good. Also a query I had beforehand was answered promptly via email.
The notarisation process went smoothly, and Lee Ann took the time to understand the document and that everything was filled out correctly. It didn't feel rushed at all.
And most importantly, the notarised declaration was accepted by the recipient.

29 June 2026
Unprompted review
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Reply from OnlineNotary.us

Thank you so much for taking the time to share your feedback! We're thrilled to hear the booking process worked smoothly for you, and that our team was responsive when you had questions. It's especially great to hear that Lee Ann made sure everything was handled carefully and unhurried — that attention to detail is exactly what we aim for with every notarization. And knowing the final document was accepted without issue is the best outcome we could ask for. We really appreciate you choosing our RON service .

Rated 5 out of 5 stars

Great Service

Being unfamiliar with the on-line process and being based abroad, I felt very well guided. The process is simple and efficient.

29 April 2026
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Reply from OnlineNotary.us

Thank you for your kind feedback! We're delighted that the process felt clear and straightforward, and we're especially pleased we could help make everything go smoothly from overseas. - George

Rated 5 out of 5 stars

It was really smooth

It was really smooth. the notary proactively asked if I would need an audit trail during the session and made sure to send it in the next 1 hour. Very experienced team. Highly recommend it.

17 April 2026
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Reply from OnlineNotary.us

We appreciate your sharing your positive experience with our service. Our team was happy to assist you with your document!

Rated 5 out of 5 stars

Efficient

Efficient, friendly, cost-effective process.

17 April 2026
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Reply from OnlineNotary.us

We appreciate your kind feedback. Thank you for using our service!

Rated 5 out of 5 stars

It was very easy

It was very easy. !!!

8 April 2026
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Reply from OnlineNotary.us

Thank you for the review of our services, and we are glad that we made your notation process as easy as possible!

Rated 5 out of 5 stars

Great service

Great service. Very efficient and user friendly

7 April 2026
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Reply from OnlineNotary.us

Thank you for the kind review! We're glad that you enjoyed using our service.

Rated 5 out of 5 stars

Efficient, trustworthy, clear, fast, and great price

Efficient, professional, well-explained process. Very reasonable fees as well. Works for non-US residents and non US citizens and identity verification was a breeze. Their notaries are US resident and licensed. Very fast and helpful customer service. Perfectly ontime appointment, easy to schedule, and over in minutes. Their website clearly describes what they do and how the process works. They only want your credit card after the document has been notarized. This is a very welcome difference to the other online notary services that I ran across which wanted your card just to even book an appointment. Notarization was done by an actual licensed notary and I had my document digitally signed in download-able immediately after making my payment after the appointment. Very highly recommend. Don't settle for less.

7 April 2026
Unprompted review
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Reply from OnlineNotary.us

Thank you for the thoughtful review! We're glad to hear the process was smooth, efficient, and clearly explained, and that our scheduling and payment approach stood out to you. Our team appreciates your trust in our service and are always here if you need us again.

- George

Rated 5 out of 5 stars

Easy and fast

I had a great experience using onlinenotary.us. It was easy to use, and the notary connected quickly. It was a smooth and professional experience. It saved a lot of time, which is a big plus compared to going to a physical location. Highly recommend for fast and convenient online notarization.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

This question should be 'what went right

This question should be 'what went right?'

First, the notary called into the session from her car. I can only hope she wasn't driving.

Next, she disconnected three times

Then, she said it was complete and we would receive a payment link.

After 3 rounds of instant messaging, we finally received a payment link that worked.

Then we paid, and were supposed to get a link to d/l the notarized doc. We didn't

We were sent another manual link and after downloading, the document was BLANK. Literally, nothing we signed or notarized was saved or visible.

We finally received the notarized doc. it is now 90 minutes after we began

I honestly can't recall ever using a service that performed so consistently poorly.

2 March 2026
Unprompted review
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Reply from OnlineNotary.us

Hi Aviva, We’re sorry the session felt frustrating — that’s certainly not the experience we aim to provide. Our session logs show the notary encountered unstable connectivity from the participant side. To rule out any issue on her end, she relocated to a different network location, which is why you briefly saw her outside of her office in her parked car. She was not driving at any time. At the conclusion of the session, a payment link was automatically generated and sent immediately to the designated third-party payer. Because these links are system-generated emails, they can occasionally be delayed, filtered, or blocked by a recipient’s mail provider. When you notified us, our team manually resent a working link right away.After payment, the document link initially failed to render correctly — a rare delivery issue — and our support team promptly replaced it and confirmed the finalized notarized file. We also issued a courtesy discount due to the inconvenience.While the total timeline was longer than normal, the notarization itself was successfully completed and recorded. We appreciate your patience, and we’ve reviewed the session internally to help prevent similar disruptions in the future.Best regards,
George

Rated 5 out of 5 stars

Such an easy process to get the time…

Such an easy process to get the time scheduled, and they worked directly with our client, but kept us in the loop. Payment was easy and we received the notarized documents immediately. The cost for the service is very reasonable.

25 February 2026
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Reply from OnlineNotary.us

Thank you for the kind words — we really appreciate it! Glad everything went smoothly for your client and that the communication and turnaround met your expectations. We look forward to helping again anytime you need us.

Rated 5 out of 5 stars

OMG wow, Excellent

OMG, where do I start? First off, as a non-US citizen or resident, I found it difficult finding a notary in the US that can process requests from non-US citizens. Their website is amazing. It was very clear and easy to navigate. All of my questions were answered on their pages.
After I submitted my documents, George wrote to me telling that he applied my passport ID to the required form (something I wasn't able to do at my end). That was unexpected and very much appreciated. Then when I had further questions about using my phone instead of my laptop (the camera wasn't working), Erika wrote back almost instantly and answered that question too. Then I had the call with the Notary. Ruby Ann. She was so pleasant and professional. She was also personable and not at all what I had expected. She walked me through the technical parts and made it painless.
I cannot speak highly enough about my experience with OnlineNotary.

2 February 2026
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Reply from OnlineNotary.us

Thank you for the kind review! We know how challenging U.S. notarization can be for international signers, so we’re glad the process felt clear and well-supported . Our team works hard to step in where needed and keep things moving smoothly, and I’ll be sure to share your feedback with Erika and Ruby. We greatly appreciate your trust in our services.

— George

Rated 5 out of 5 stars

Very convenient for non-US citizens

Very convenient for non-US citizens. It will be perfect if there is a test link for users so we can set the camera and mirophone up before the online session.

2 February 2026
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Reply from OnlineNotary.us

Thank you for your kind review! We’re glad we could make the notarization process easy for you.

Rated 5 out of 5 stars

Great notary service for non-US citizens

As a non-US citizen living in the UK (with no US address) it was quite difficult to find a suitable online notary to notarise a document for use in the US. I was very lucky to discover notaryonline.us who provided a simple and very professional service for me and my wife (we both needed to sign).

23 January 2026
Unprompted review
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Reply from OnlineNotary.us

Thank you for the kind review! We’re glad we could make the process smooth for you and your wife. We appreciate you choosing us and are happy to have been able to assist.

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