Onlinegardensupplies Reviews 

28
TrustScore 2.5 out of 5

2.3

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Rated 4 out of 5 stars

Ordered 2 big bags of bark chipping on Thursday for next day delivery, they didn't arrive on Friday by 5.30 so checked the site for details. Had a panic as read some negative reviews... However, Monda... See more

Rated 1 out of 5 stars

Absolutely shite company! DO NOT USE!!!!!! Ordered a ton of bark for next day delivery - 8 days later still not here. Doesn’t answer emails or phone calls. Having to go through my bank to try get t... See more

Rated 1 out of 5 stars

Paid premium for next day delivery. Did not arrive. Did not repond to emails or phone calls. Cancelled order and asked for refund. Eventually refunded delivery charge but over £100 not refunded. Still... See more

Rated 5 out of 5 stars

Excellent Compost, delivered the following day. Had a slight issue with delivery access - but the lady in their office resolved it quickly and ensured I still got my delivery the next day. Will defini... See more

2.3

Poor

TrustScore 2.5 out of 5

28 reviews

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1-star

No history of asking for reviews

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2.3

All reviews

(28)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

I ordered sand and topsoil for my garden project and was impressed with the quick delivery and good customer service. Also found the price to be one of the best around. Would definitely order again.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

I bought a bulk bag of compost and a…

I bought a bulk bag of compost and a bulk bag of bark chippings for my border. Excellent service and the delivery was as I hoped. The compost and chippings are really good quality. I will going here again in future.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend.

I purchased a bag of wood chip, the product was really good quality I opted for the next day delivery, and the goods arrived promptly. I was emailed with full delivery information and tracking which really helped.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Compost

Excellent Compost, delivered the following day. Had a slight issue with delivery access - but the lady in their office resolved it quickly and ensured I still got my delivery the next day. Will definitely use again.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Not even deserving of the 1 star

Not even deserving of the 1 star. They can't deliver anywhere...unless you have a spirit level flat area at your house. Will not deliver to drive ways that have gravel or hard standing nor on grass or pathways. Also deliver the wrong weight of products (my invoice was for 500kg of compost yet they only had 300kg on the pallet) Customer service is appalling. I lost over £50 in delivery fee. Go to a proper garden center. Cowboys a total disaster.

7 May 2025
Unprompted review

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