onlineclinic.co.uk Reviews 

6,645
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the digital platform is very easy and completing the online consultation takes only a few moments. People consistently praise the exceptionally fast next-day delivery service and the secure, discreet packaging of their medical treatments. Consumers note that the helpful customer support team makes managing ongoing prescriptions completely stress-free. However, some people mentioned unexpected charges related to automatic subscription renewals that were not clearly explained during the ordering process. A few reviewers also experienced frustrating issues with missing items such as essential sharps disposal bins or careless courier delivery placement.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt and next-day shipping... See more

Service

Users describe positive interactions with service, highlighting efficient and courteous support from friendly... See more

Product

Consumers find product to be ambiguous, with highly mixed experiences reported. While some reviewers praise... See more

Order

Clients share positive opinions on order, noting that the website is simple to use and the process is quick.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how much easier the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more

Rated 5 out of 5 stars

So far the experience with the Online Clinic has been great. The product was well packaged and arrived in insulated and chilled packaging. This meant the treatment remained in a chilled state. Great s... See more

Rated 5 out of 5 stars

Absolutely amazing service. I started my consultation with them on the Tuesday night after moving away from MedExpress, and received my delivery Thursday morning. Not only did they offer the best pric... See more

Rated 5 out of 5 stars

Next day delivery as stated. Questions from doctors asked as I had a break due to trying the pill from another company which didn’t work.


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,645)

3,058 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed feelings

Really good talking to the helper on phone but trying to book a group session online that’s something else filled it all in but it’s been buffing all afternoon feel like giving up

6 August 2026
Rated 1 out of 5 stars

Item not received

Item not received still. Approval and dispatch were over the 24 hours the website claimed. In any event, I am still waiting for the item

6 August 2026

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