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onlineclinic.co.uk Reviews 

6,554
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Evaluating 3,162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and simple ordering process, noting that medications arrive promptly in secure and well-designed packaging. People also consistently appreciate the professional, friendly support provided throughout their healthcare journey, highlighting how remarkably easy the online platform is to navigate. Though some customers noted occasional practical issues with missing accessories, such as required needles or swabs not being included in their shipments. Some reviewers were not happy with delivery handling, mentioning that parcels were sometimes left exposed in direct sunlight or warm weather without proper temperature protection.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising the prompt and fast shipping... See more

Service

Customers report a high level of satisfaction and positive experiences with the service. Reviewers frequently... See more

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concern regarding... See more

Order

Clients share positive opinions on order processes, noting that the website is easy to use and the ordering... See more

User experience

Reviewers highlight positive aspects of user experience, consistently noting how easy the site is to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more

Rated 5 out of 5 stars

Absolutely fantastic service. I place my order and spoke to a very helpful, polite person who amended all my future orders to my liking as I am on maintenance. My goods came the next. I can not fault... See more

Rated 5 out of 5 stars

So far the experience with the Online Clinic has been great. The product was well packaged and arrived in insulated and chilled packaging. This meant the treatment remained in a chilled state. Great s... See more

Rated 5 out of 5 stars

They have helped me with my online weight loss journey. Ive stopped and started so many times but they have always been there for me throughout. Brilliant service . Kind and caring and understanding.... See more

Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,554)

2,968 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic service

Fantastic service, the delivery was next day so I was able to start taking the tablets the day after. I will definitely be ordering again with service like that.

8 August 2026
Rated 2 out of 5 stars

Delivery service is disgusting

Site in general and ordering was simple and easy. BUT the delivery using RoyalMail who left my injectionables at the back garden in this hot weather is stupid. I was at home but did not get to the door in time and threw it over the garden. This medication needs to be in the fridge. You should use DPD as they give you an hour slot.

8 August 2026
Rated 5 out of 5 stars

Great

Great communication from the company and is a simple yet effective website and support I need it. Have not encountered any issue over the last 4+ months of using them

7 August 2026

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