I searched for an airline and by misleading search result. I thought I was on the actual airline site. Ongoeasy tried to charge me £100+ to rectify a mistake which on the airline site was free. At no... See more
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When I called to book my flight with Virgin Atlantic in March,I got this booking office by mistake,but since then I had to cancel,and Yana the Agent was very helpfull in rebooking my flight. She was... See more
Company replied
Stay away from this Company Feel like we have been done in had to pay more than £1200 for a economy flight from Johannesburg to London. Original ticket was bought through Reggie. He said if th... See more
THE BEST TRAVEL CONSULTANT Mr kirk was extremely helpful for booking the the tickets for our family. We sincerely appreciate the humility, patience ,the communication skills and the sincerity. We as... See more
Company replied
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Thank you very much
Good communication and I feel that I…
Good communication and I feel that I was between the hands of a professional and experienced business woman.
Excellent service
Excellent service, good prompt service , always kept in the link . My agent kirk was a star .
Kirk was incredible!
Kirk was incredible!
He was so helpful, so attentive and aimed to help us sort a difficult return flight at late notice from Comoros to Heathrow over the bank holiday weekend. Thank you!
Outstanding Service
Ricky was very efficient and patient with all my questions and making the booking on my behalf and on my father's behalf who has mobility problems. Highly recommend.
Kane helped me to book last minute…
Kane helped me to book last minute flights! Thanks a lot .
they are con artist the dont exist they…
they are con artist the dont exist they dont work as travel agent they are there to steal
1st class service
1st class service, Ricky customer service provider very efficient, very calm, very respectful wonderful n great service. Thanks Ricky.
So far so good..not had the holiday yet…
So far so good..not had the holiday yet though the customer service & the planning so far have been first class..
I will update again, once I've had the holiday which I'm sure will be as first class as their service so far..
Kirk at on go easy was so helpful and…
Kirk at on go easy was so helpful and polite I will recommend this company to my friends and family we are going away again in the summer and I will use the same service. Excellent
The Trustpilot Experience
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