This is a fraud company please don’t waste your money they have not send me product or refunded , very bad customer service and fraud is the Kelly I waited 5 months still not received.
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The website is sort of deceiving. It appears Australian (.com.au) and mentions free Australian shipping, but in reality it appears they are not more than a Chinese drop-ship company. It would be usefu... See more
Company replied
Order on 20th February I ordered a 4 in 1 portable car jump starter with air pump 199 dollars still haven't received it after multiple messages to them they are full of excuses and I can't even get in... See more
I have had my Powerbase 3 in 1 charger now for several months. The unit has been used every day since my purchase and there has been no evidence of malfunction or overheating at all. Until recently I... See more
Company replied
Company details
Written by the company
Our Story One Tap Wireless was founded to solve the problem of owning more than one smart device and needing them all to be fully charged - ready for a full day's work. The problem is - the inconvenience of needing multiple chargers on your bedside table or work desk to power your Smartphone, watch, and earbuds. We found that a lot of users often neglected their much-loved devices solely because of the nightmare of charging more than one device at the same time! It was also apparent that people with less precise motor skills find plugging a tiny cable into their everyday device, a bigger task than it ever should be. That's why we decided to launch our first product, the PowerBase 3-in-1 Wireless charger, which has taken the internet by storm over the last year. Our small business now has thousands of customers Australia-wide and we endeavour to release more products that improve our customers experience in their day-to-day actives. Our Vision We truly believe that as we become more and more dependent technology, wireless charging is the future of charging all smart devices. It's simply faster, more convenient, and efficient. We are also everyday users of smart devices, that's why we only offer functional products without sacrificing style, simplicity, look, and feel. Our Company Values 1. Excellent products 2. Excellent customer service 3. Excellent prices As a service provider to thousands of global customers, we uphold a responsibility to ensure that all of our customers are satisfied with their purchases and have a positive shopping experience with us. Our focus creating a happy community backed by our customer first approach to any service we provide. Thank you for visiting One Tap Wireless, we hope you had a pleasant experience!
Contact info
Discovery Street, 6000, Perth, Australia
- customercare@onetapwireless.com.au
- onetapwireless.com.au
1.9
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Love this one! 💜
I’ve tried many phone holders in my car and all have failed.. but this one so far seems like it’s in for the long haul! 💜
The fact that it can charge my phone simultaneously is so awesome also!
Very happy with this product ☺️
5 January 2023
Unprompted review
Fast delivery and great…
Fast delivery and great product..compact and looks great while charging my phone, earbuds and watch at the same time..hubby ordered one as impressed with mine
29 December 2022
Unprompted review
The product purchased through Facebook…
The product purchased through Facebook made me cautious and uncertain if it was a scam or not. I’m happy to report it’s not and the delivery was as promised and the product which I’ve tried is fantastic. Thank you very much
Regards
#onehappycamper
21 December 2022
Unprompted review
Great product
Great product , Ordered & received with no problem . Looks great sitting on our kitchen bench, would be more than happy to purchase another one.
30 November 2022
Unprompted review
Really happy with product
Really happy with product. Kids now want one.
16 November 2022
Unprompted review
Good products and really easy
Good products and really easy to do business with. Fast delivery too!
26 October 2022
Unprompted review
Wonderful product and awesome customer…
Wonderful product and awesome customer service 🤩
19 October 2022
Unprompted review
Great product works well
1 September 2022
Unprompted review
im very happy with ONETAP Wireless i'ii…
im very happy with ONETAP Wireless i'ii tell all my friends about and thank you ONETAP
20 September 2022
Unprompted review
Reply from OneTapWireless
Hi there,
Thanks so much for your kind words.
We are so happy to hear you are loving your OneTap Wireless products :)
Received the One Tap Wireless and…
Received the One Tap Wireless and couldn't be happier. Am going on a holiday, will be taking with me.Quality of product is great.Speedy delivery.Highly recommend.
19 September 2022
Unprompted review
Reply from OneTapWireless
Oh wow, we are thrilled to hear your One Tap Wireless changer arrived super fast!
Thank you so much for your loyal and ongoing support of our
brand - it truly means the world to us!
Received the Power Base and impressed…
Received the Power Base and impressed with the design and quality of the product.
Anyone with a smart phone and watch should have one for the ease of charging and no mess of cables.
The team at OneTap have provided great shipping and product support. Well done.
6 September 2022
Unprompted review
Reply from OneTapWireless
Thanks so much for the awesome review it means so much! It makes our day to know that you love your PowerBase 😄
Excellent product
Excellent product, nice elegant and most importantly does exactly what it promise to do.
A must-have for any office desk or bedside table.
One wire and all the rest is wire-free.... LOVE IT!!!
18 August 2022
Unprompted review
Reply from OneTapWireless
Thanks so much for your lovely review!
This brings such a big smile to our faces :)
Your support means the world to us!
Take care,
Kelly
Awesome and so convenient!
Awesome and so convenient!! So sick of loads of wires especially having to remember them all while travelling, this has all in one. Looks neat on the bedside table too!
7 August 2022
Unprompted review
Reply from OneTapWireless
Hi Nia, This is amazing to hear! Aw, this is so lovely to hear :) We are incredibly grateful for your support.
Great product and excellent service.
7 August 2022
Unprompted review
Reply from OneTapWireless
Hi Steve,
YAY! This is amazing to hear :) We are so pleased you have been impressed with our service! Thank you for supporting our brand.
*QuadBase 4-in-1 Wireless Charger with…
*QuadBase 4-in-1 Wireless Charger with MagSafe*
Fantastic product! Great to have all my devices charging at the same time.
10 June 2022
Unprompted review
Reply from OneTapWireless
Hi Saad,
This is wonderful to hear :)
Thanks so much for your kind words and support.
Happy With the MountGo Wireless Car Charger
I've always been impressed with the quality of OneTapwireless products and the MountGo Wireless Car Charging is exception. I have been using this charger for more than a month and it has proven very strong and easy to use. Customer service is just awesome.
10 June 2022
Unprompted review
Reply from OneTapWireless
Hi Amjad,
Aw, We are thrilled to hear you have had such a wonderful
experience with both our products and our customer
service :) We love hearing from our happy OneTapWireless customers!
Thank you for sharing the MountGo Wireless Car charger experience with others too!
Your love and support for our brand is truly appreciated.
When my son bought me an Apple Watch
When my son bought me an Apple Watch, I hit a point where I had too many apple devices to charge on my nightstand: A watch, a pair of AirPod Pros, and an iPhone. All of them supported wireless charging, so this looked like a great way to replace all those charging cables and wall warts with one compact and elegant solution. The charge pad looks good and doesn't take up much space. I like that the watch is positioned so that its nightstand mode can be used. The fit and finish of the pad is very good- everything fits well. Overall I like this pad and would recommend it to anyone who is looking for something like this.
6 June 2022
Unprompted review
Reply from OneTapWireless
Hi Tahira,
YAY! This fills us with so much joy!
Thank you so much for your incredible review :)
We are so happy to hear how much you are loving your PowerBase - 3-IN-1 Wireless Charger.
Your support means the world to us!
I look forward to my next purchase.
Thank you OnetapWirless! you guys have outdone yourselves. Honestly proud of you all and wish you the best with the direction you are heading in as a company; Great quality items, the little messages that you include with the items, the follow-ups with discounts.
3 June 2022
Unprompted review
Reply from OneTapWireless
Hi Misbah,
Oh, this is so amazing to hear! Thank you so much for leaving such a wonderful review :) Your support and kind words mean the world to us! It is incredibly humbling to hear from our happy OneTapWireless customers ❤️
Just bought a 5-in-1 Magnetic Fast…
Just bought a 5-in-1 Magnetic Fast Wireless Charger and find it works better than any I have had before. Will gladly buy from one tap wireless again!
31 May 2022
Unprompted review
Reply from OneTapWireless
Hi Chris,
Thanks so much for the awesome review it means so much! It makes our day to know that you love your wireless chargers 😌
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