One stop railway Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobby Store

Written by the company

We are family run business buying and selling new and pre-owned model railway


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Going the extra mile

Not normally servicing customers in Canada, they went the extra mile (understatement) to look after my request. If this is an example of how they treat customers, then, they deserve to be very successful.
I am Hoping that we can do more business in the future as my Railway layout progresses.

2 February 2023
Rated 5 out of 5 stars

Customer service above and beyond

This was the first time I used this website, and as luck would have it, the delivery went completely wrong. Their response was exemplary.
Even though the problem was not of their making, they immediately confronted it, and resolved the issue with great understanding, and courtesy.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Would shop here again!

Nice clear website, reasonable prices, and really good communication - one of the things I'd ordered wasn't immediately available, and they were in touch very quickly to ask if I wanted to wait for everything to be sent at once, or for the items to be sent separately. Everything was securely packaged, and arrived sooner than expected.

13 November 2022
Rated 5 out of 5 stars

Great new website 👍

Great new website. Not ordered from here previously but will definitely order again. Item just as described and fast delivery. Thanks

3 November 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look