One Stop Fabrics Reviews 

220
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more

Rated 1 out of 5 stars

I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company

Rated 5 out of 5 stars

One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more

Company replied

Company details

  1. Fabric Store
  2. Textile Mill

Written by the company

We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.


Contact info

4.1

Great

TrustScore 4 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(220)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered twice. Cancelled twice.

Put through an order of samples as I need a lot of fabric for curtains, headboard, cushions. Three days later when I’m thinking the samples should arrive, I receive an email to discover the order has been cancelled and refunded. They said one of the samples is out of stock so cancelled the entire order. I go back onto the website and order the samples I can again and three days later again they have cancelled and refunded my order. If they completed orders promptly maybe they wouldn’t run out of stock by the time they come to shipping? This is appalling service and I would not recommend ordering from this company unless you want to slow your project down significantly.

21 January 2026
Rated 5 out of 5 stars

Gorgeous

For the price absolutely beautiful fabric. The colours are gorgeous and the little stretch is perfect to work with. Highly recommended. I love it and will certainly be ordering more.

26 October 2025
Rated 1 out of 5 stars

What a let down ,without an…

What a let down ,without an explanation!!!’

18 October 2025
One Stop Fabrics logo

Reply from One Stop Fabrics

Dear customer,

We’re sorry to hear about your experience.

Unfortunately, we had to cancel your order as it appeared that two samples of the same fabric were ordered by mistake. We also sent you an email to confirm whether you intended to order two meters instead, but as we did not receive a reply, we proceeded to cancel the order to avoid any confusion or unnecessary charges.

When your order was cancelled, we sent another email explaining the reason for the cancellation.

A full refund has also been issued to your original payment method.

Kind regards

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