Onestopboilers Reviews 271

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A brilliant service from Jason - needed a replacement boiler and Jason was able to get this done very quickly. Communication was fantastic throughout the process.

Rated 5 out of 5 stars

Jason was smart and found the leaking problem in our lounge super quick. The old lead piping posed a little challenge but he quickly found a solution from a supplier. As well as being courteous and so... See more

Rated 5 out of 5 stars

Have used One Stop for last 3 years for annual boiler service. They are a friendly and efficient team. They send an annual reminder of service, easy to contact and arrange, are punctual. If given a t... See more

Rated 5 out of 5 stars

Found onestop boilers on checkatrade and recieved a text within minutes of posting the job. Jason and Jon came around on the day arranged and did a fantastic job fitting two radiators for us. We were... See more


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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

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(271)

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Rated 5 out of 5 stars

A brilliant service from Jason

A brilliant service from Jason - needed a replacement boiler and Jason was able to get this done very quickly. Communication was fantastic throughout the process.

22 March 2025
Unprompted review
Rated 4 out of 5 stars

I've been using Onestopboilers for a…

I've been using Onestopboilers for a few years now, and they've always been reliable and professional. Whether it's an annual boiler service or more urgent plumbing issues, they’re punctual, polite, and thorough. Jason and the team are knowledgeable, provide clear explanations, and ensure everything is sorted to a high standard. Booking is straightforward, and they keep you updated about arrival times. Highly recommended for anyone needing trustworthy plumbing and heating services!

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Perfect from Start to Finish!

I couldn’t fault Jason at all. From the very beginning, when I first requested quotes for the work he was prompt and clear with the pricing and gave me confidence that I was dealing with a professional outfit. We agreed a day and he turned up promptly on the agreed day and even let me know an ETA beforehand. Jason was clean and tidy with his work and kept me up to date at all stages of the process. He was friendly and knowledgable, answering any questions I had. I certainly won’t hesitate to use him and One Stop again in the future. Thank you Jason!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

A great company

A great company

This is the second time I have used this company through Trustatrader and MyBuilder. Jason gave me advice by text about the installation in my new cooker. Then sent me a quote for the job, followed by booking a time convenient for me. Jason text me to let me know he was on the way. Despite being met with a hostile neighbour who became aggressive due a parking situation, Jason handled the issue calmly. He continued to honour the booking and job even though I could see this incident had caused him some distress. He talked me through the installation and only singled off the job until I was completely satisfied. One Stop Plumbing & Heating are always professional, thorough and clean. 
Would highly recommended them to anyone!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Job was well explained , priced , done on time

Job was well explained . All my questions, how ever silly, were attended to and answered with patients. All work was on a proper invoice , with explanation of costs and well prepared . They came before to check system , advise on and explain what have to be done in plain language, that I was in desperate need of as I'm hopeless with plumbing. The most important thing for me was that they were always honest and did not want to just sell me something . I spent more on the job because I wanted to fit in some extras for the system , not because they were shoving it into my face . Jason was very plain and honest about what need to be changed in my heating system and what can stay . He accommodate my request to do whole job at once , so one day only , as I could not take more time off from work . He did not hesitate but just sent me deferent dates that he can bring more people on the job and do it in the time frame needed. Lovely , professional guys that cleaned after themselves very well and left only a good mood . Jason could have maybe better music taste but that's a matter of opinion ;). System works great after this couple months now and could not recommend them more.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

We have used OneStop a number of times from boiler services to fixing or replacing leaking bathroom appliances and radiators. Gives fixed quotes in advance and turns up when agreed. Would recommend.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Have used before and no problems.
Sends a reminder when next one is due, which is really helpful, as I forget 😁
I would definitely recommend to anyone.
I have told my daughter to book, when her new boiler needs servicing in the New Year.
Thanks

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! I found OneStop online and saw all the fab reviews - Immediate response from Jason - fantastic service - no mess - no fuss. Sadly it’s rare these days to get excellent response times, service, and expertise. I got this from OneStop and will definitely use them again and would have no hesitation in recommending them to others. 😊

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Have used these for the last 2years wouldnt go anywhere else affordable honest and always gives good advice no hard selling

4 December 2023
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

This is the third time I have used these guys.
Every time they have been professional, clean, and never sign off a job until you are completely satisfied.
They always text to let you know they are on their way when they arrive they always walk you through the job before starting
The quote is simple to understand and never any hidden extras
Would highly recommended them to anyone

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service and friendly engineers

Great service and friendly engineers. So happy with the thermostat thy fitted, our boiler service and the advice they gave us. The engineers quickly got on with the job in hand and tidied up afterwards. Trustworthy, professional and great communication... I can't recommend them highly enough!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond!!

Although Jason the engineer couldn't oblige with a nonfunctioning boiler, as he was about to enter fatherhood!!
he was able to talk me through a common fix and hey presto!... We have hot water again and heating. What a star and what a service!. We will definitely get them in to look after our heating mechanics in the future.! 😊

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service

Excellent communication, on time & very professional.
Wouldn’t hesitate to recommend.
Had boiler serviced/ fault repaired & advice on how best to maintain.

2 November 2023
Unprompted review

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