onesnug Reviews 

1,994
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, often noting their softness, warmth, and overall comfort. Many appreciate the speedy delivery and efficient order processing, with items frequently arriving earlier than expected and well-packaged. The ordering process is described as simple and easy, contributing to a positive overall purchasing experience. However, some customers mentioned issues with sizing, finding certain items to be extremely large or not fitting as expected. A few other people also felt that the fabric quality was not up to their expectations, or that the double-layered design was too warm for their preference. There were also isolated reports of incorrect items being sent or delivery problems where parcels were not received despite being marked as delivered.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality, warmth, and comfort of... See more

Quality

Clients share positive opinions on quality, consistently praising the products as well-made, soft, and warm.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and simple. Reviewers... See more

Price

Reviewers highlight positive aspects of price, with many customers expressing satisfaction with the cost and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh I HIGHLY recommend this coat ,so much cheaper then other brands ( DryRobe ) this coat does exactly the same as the higher end market ,great quality ,arrived in good time ,in total with postage I p... See more

Rated 5 out of 5 stars

What an absolute bargain (purchased in the sale!) Love the blue colour…even if it is MAHOOSIVE (s/m) I’m a uk small (women’s) and this is unisex hence I guess why there’s a difference in size! It’s... See more

Rated 5 out of 5 stars

We are a local food bank and the coats are going to children who really need them onesnug has been a great help in helping to keep community members warm in this cold weather. we appreciate there tho... See more

Rated 5 out of 5 stars

My husband bought me two onesnug hoodies for Christmas and they are perfect! Such good quality and soo SOFT! After having a very poor experience buying a gift from another well known hoodie company, i... See more


Company details

  1. Clothing Store

Written by the company

Feel as snug as a bug with onesnug. Our premium range of hoodie blankets keep you toasty warm and snug all of the time - designed for warmth and comfort, it's the perfect all in one combination of a pullover hoodie and a plush blanket. With our 30 day returns guarantee you can now try the warmest, largest and most comfortable Hoodie Blanket ever.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,994)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was well laid out

Website was well laid out, pictures accurate and payment page was straightforward.
Dry robe is well made with quality fabric. I’m 5’2” and adult sizes swamp me. This is just the right size, for me the arms are a tad too small, but I have to bear in mind I’ve bought a garment designed for a 9-13 year old! I’m very happy with my purchase…and it’s so warm. Thank you Onesnug.

10 April 2026
Rated 5 out of 5 stars

Love my Onesnug

Love my Onesnug. It was easy to order. Great communication. Delivered quickly. Lovely quality.

7 April 2026
Rated 5 out of 5 stars

9-13 year old dry robe

I bought a 'dry robe' for my granddaughter. It arrived promptly, was well packaged,, of good quality, an excellent price and she thankfully loved my choice of colour.

30 March 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, was kept upto date with delivery & tracking, which was unbelievably quick and well packaged! (Ordered at 2pm and came next day)
Highly recommend!

27 February 2026
Rated 5 out of 5 stars

Perfect

Hoodie's large with a lil bit of weight to it but doesn't feel too heavy which is perfect for me, material is soft + warm both on the inside aswell as outside & only took 2 days to arrive :)

24 February 2026

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