How To Clean Up Your PC? Reviews 52

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Jake helped me solve my problem quickly and with zero problems! Love the program and would highly recommend it for anyone who wants to keep their system up to date. As soon as I installed it on my new... See more

Rated 5 out of 5 stars

I was having sudden and serious problems with a 4 year old Windows 10 (updated) PC. With no obvious reason, I was getting several different BSOD errors. In doing research, I found that driver issues c... See more

Rated 1 out of 5 stars

After making the purchase, there was no real need to have made it at all. Just a scam that I fell for and while I could have applied for a refund, felt that after running it once on my computer it wou... See more

Company replied

Rated 5 out of 5 stars

Very smooth customer service experience. Unlike my other Chat experiences where on start immediately we are bombarded by rows and rows of FAQ look-alike pre-scripted text hoping somehow that it solves... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

OneSafe Software official website. Download OneSafe PC Cleaner, OneSafe Mac Cleaner and OneSafe Driver Manager to clean and optimize your PC or Mac, automatically update your PC drivers and make your computer as good as new.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Jake helped me solve my problem quickly…

Jake helped me solve my problem quickly and with zero problems! Love the program and would highly recommend it for anyone who wants to keep their system up to date. As soon as I installed it on my new laptop, it found 5 drivers that needed to be updated!

2 November 2023
Unprompted review
Rated 4 out of 5 stars

I had excellent service when I was…

I had excellent service when I was unable to access my Cleanup programme. I had all the answers within 48 hours and a registration key which I can use in the future

29 August 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Aleck,
Thank you for letting us know you are happy with our support team. We are glad you got your inquiry solved quickly

Rated 5 out of 5 stars

Awesome refund my money I recommended…

Awesome refund my money I recommended One Safe Software!

25 May 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Michael,
Thank you for taking the time to share you would recommend our service. We appreciate the 5 stars.

Rated 5 out of 5 stars

Very helpful when contact was made

Very helpful when contact was made, issue was sorted with minutes. Thank you so much.

28 January 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Christine,
Thank you for rating our support service and letting us know that your inquiry was resolved quickly. We appreciate your feedback a lot

Rated 4 out of 5 stars

By by but it was good

OnesafePC is good softwhere i us it one yeard on my personnal PC and i belive it was efficiant to help me into the PC maintenance . but i by it 10 Euro and now they ask ne 36 euro to have it one year more so Buy Buy

18 January 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Jean Marc,
Thank you for letting us know that the renewal price was higher than you expected. We have forwarded your feedback on prices to the corresponding department.
We are glad to hear that you find our software efficient enough. Please do not hesitate to contact our support team if you need any assistance with your product or your account.

Rated 5 out of 5 stars

Very smooth customer service…

Very smooth customer service experience. Unlike my other Chat experiences where on start immediately we are bombarded by rows and rows of FAQ look-alike pre-scripted text hoping somehow that it solves the problem we are seeking help for! In OneSafe's case, immediately there was a person on the Chat who was absolutely responsive to all my queries and responded very promptly. Throughout the Chat, my experience was that my query were being attended to, and I felt that I was being looked after. All-in-all very impressed with my customer support experience. Well done, OneSafe. Keep it up! Thank you!

13 January 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hi Suki,
We appreciate you took the time to share such detailed feedback on our support team, we are glad to know your issues were resolved promptly.

Rated 5 out of 5 stars

Super

I cleaned up my PC and my Licencenumer got lost...
By a Chat with Melanie I received my Licencenummber inside two minutes....Absolutely perfect service. Thanks

2 January 2022
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Roland,
Thank you for sharing your customer support experience. We are glad to know your restore license request was resolved quickly

Rated 4 out of 5 stars

I got mixed up between the Standard &…

I got mixed up between the Standard & Pro but all is well now God bless all the Folks at Avonquest

21 October 2021
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Bill,
Thank you for sharing that our support team has resolved your license inquiry. If you have any ideas on how we can improve our work, please let us know.

Rated 5 out of 5 stars

The application is EXCELLENT

The application is EXCELLENT. I used it for one year without any problem. It was very helpful in finding out some issues in the computer. I encourage anyone who has the opportunity to install this application, to do it.
Hector Iglesias

11 October 2021
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hi Hector,
We appreciate you took the time to evaluate the program and share that it was very helpful, we are very happy to know it.

Rated 5 out of 5 stars

Backing Down BSOD

I was having sudden and serious problems with a 4 year old Windows 10 (updated) PC. With no obvious reason, I was getting several different BSOD errors. In doing research, I found that driver issues could be the fault. I bought and installed OneSafe and did a variety of scans/downloads/installs. In doing so, I found more than a dozen out-of-date drivers which the software replaced/updated. The result was a much better running, secure PC.

20 July 2021
Unprompted review
Rated 5 out of 5 stars

I cant cancel my subscription!

I cant cancel my subscription!
please help me my money is gone.

update: thank you for your good customer service, the problem is fixed in a day! thank you very much.
i've changed the stars from 1 star to 5 !

14 February 2021
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hi Klant,
Thank you for reaching out. I am sorry but it seems you did not leave any references to your order, so I cant find it in our database. Please contact our support here to get assistance with your cancelation request: https://onesafesoftware.com/software/contact

Rated 1 out of 5 stars

Not Really Worth Purchasing

After making the purchase, there was no real need to have made it at all. Just a scam that I fell for and while I could have applied for a refund, felt that after running it once on my computer it would not be ethical to request a refund since I had failed to fully investigate my PC problems prior to the purchase. Lesson learned.

26 January 2021
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Donald,
Thank you for taking your time to leave a feedback. I am very sorry you feel this way about our software. Please be informed that we provide 30-day money back if you are not satisfied with your purchase.

Rated 4 out of 5 stars

My wife used the computer and joined…

My wife used the computer and joined trustpilot , my wife passed away last year and I have no knowledge of what she had. I don't use it much and have no computer skills.It seems silly to pay for something I don't use.

15 January 2021
Unprompted review
How To Clean Up Your PC? logo

Reply from How To Clean Up Your PC?

Hello Graham,
Thank you for your feedback. I am sorry to hear about your wife. Please be informed that you can cancel your subscription anytime if you do not use our service. You can contact our customer support to cancel subscription: https://onesafesoftware.com/software/contact

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