Site works well enough. I've gotten 90% of the products I ordered, shipping quite fast although expensive, but it's not foolproof. If a seller doesn't send the item, sends the wrong item or just doesn... See more
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See what reviewers are saying
Despite the international being expensive its still better than the us mercari jp. The shipping cost over all and pricing was amazing especially for the specific character merch im trying to get. Ever... See more
This is my 3rd time with them and I’m beyond satisfied the shipping is DOABLE and I’m happy I can experience merch from japan
The company has great coupon campaigns and they ship very quickly. The customer support, especially Olivia on the discord, is a true asset to this company and hope she gets recognized for that amazing... See more
Company details
Written by the company
OneMall revolutionizes your access to Japanese products,offering a comprehensive Japanese proxy shopping service and proxy shooting service that brings the best of Japan's online marketplaces to your doorstep.We break down language barriers and simplify international shipping,making it effortless to explore and purchase from thousands of Japanese stores.
Contact info
1-28 Shiba 4-chome, Minato-ku, Tokyo, 108-0014, Tokyo, Japan
- contact@onemall.jp
- onemall.jp
4.5
Excellent
26 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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OneMall is probably my favorite…
OneMall is probably my favorite Japanese proxy site to shop, they have amazing products, and amazing prices, they have different options for shipping and their service is top notch, I highly recommend them.
9 March 2026
Unprompted review
OneMall’s WhatsApp really Helps with Communication
The staff provide a WhatsApp service that really helps to answer any questions. I would also recommend that you use the WhatsApp service to get OneMall staff to message the seller first on your behalf before ordering. Some sellers on Yahoo Fleamarket and Mercari cancel orders after you have paid for without a reason, so it is best to get confirmation via OneMall prior to ordering as they can message the seller to get confirmation that the seller won’t cancel your order.
2 March 2026
Unprompted review
Love this service
Love this service! APP is very easy to use. Can search multiple websites in one go. Often has vouchers. You can contact customer support via email if you have issues.
11 March 2026
Unprompted review
Best Japan to US proxy service
I have spent thousands of dollars on products from Japan using OneMall, Buyee, and other proxy services. OneMall is the absolute best. They have a customer service number that you can text for any issues AND they respond and do their best to remedy your issues. They almost always have coupons. I can't say enough about the service - if you're buying from Japan I strongly urge you to try OneMall.
2 March 2026
Unprompted review
very good
very good, low prices for shipping compared to other proxies and there is many shops to choose from!! And its legit too!!
27 February 2026
Unprompted review
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