One Life Insurance Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional and approachable staff members who explain complex policy details clearly and patiently. People deeply appreciate the thorough guidance provided throughout the entire insurance setup process without ever feeling any pressure. Consumers note that communication is exceptionally well managed, ensuring everyone stays fully informed from the very beginning to the end. Reviewers frequently express absolute confidence in their tailored cover options, praising the genuinely supportive and honest advisory approach. Many individuals emphasize that the expert service turns a potentially stressful situation into a remarkably smooth experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely professional, patient, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, knowledgeable,... See more

Customer service

Users describe positive interactions with customer service, noting that communication is excellent and staff... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is quick, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My life insurance advisor, Sam, has been absolutely brilliant. He took the time to really listen to my situation and explain everything in a way that made sense, without any pressure or jargon. What... See more

Rated 5 out of 5 stars

Sam Payton was absolutely brilliant very professional, friendly and above all for me was that he explained everything very easy and answered all our questions, plus no blabbering and pushing which a l... See more

Rated 5 out of 5 stars

Needed an update to date life and income protection policy. Sam was extremely patient and allowed me to read through documents before agreeing to anything. Never felt pressured into going into a poli... See more

Rated 5 out of 5 stars

Sam at One Life Insurance was absolutely brilliant from start to finish. He explained everything clearly, answered all my questions, and made the whole process of getting life insurance simple and str... See more


Company details

  1. Insurance Broker

Written by the company

One Life Insurance helps you find the right life insurance, for free! We compare the leading providers to ensure you get the best price, in one quick and easy process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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No recent history of asking for reviews

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4.9

All reviews

(234)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend Sam at One…

I would highly recommend Sam at One Life Insurance. Sam really understood our needs and budget and found us a much better deal than a previous advisor. He wasn’t pushy either which I really appreciated.

28 December 2023
Unprompted review
Rated 4 out of 5 stars

Good service

Thanks to Sam's persistence we were able to get a better deal on our life insurance which will save us a lot over the coming years.

28 October 2023
Unprompted review
Rated 4 out of 5 stars

Very informative knowledgeable

Very informative and great at explaining the options available. Sam's expertise and approach made purchasing life insurance very easy. As new to this it was reassuring to have someone who knows what they're talking about. He was attentive and answered all my questions with patience. Sam was very professional I would definitely recommend.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Sam has been great

Sam has been great. Very informative and great at explaining the options available. As new to this part of life it was reassuring to have someone who knows what they're talking about.

18 December 2023
Unprompted review
Rated 4 out of 5 stars

Highly recommend working with Sam for your insurance needs.

I can't speak highly enough of Sam, my insurance agent. Sam's expertise and personalized approach made purchasing life insurance a breeze. They were attentive to my needs, answered all my questions with patience, and guided me towards the perfect policy. Sam's professionalism and commitment to customer satisfaction truly set them apart.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Professional attitude

Professional attitude, tried to explain in simple words the details and gave us as much information as possible. Incredible patient as well.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Sam was so polite and helpful

Sam was so polite and helpful. He made sure I understood everything before proceeding and spent almost 2 hours helping me over the phone sort out my life insurance. He made sure to run through everything with me and explain why certain things would be more beneficial.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Quick, simple, efficient and cheap

Sam called me up to discuss how I could improve and replace my existing Life insurance cover. He thoroughly went through the pros and cons of each type of cover and explained it in a comprehensive manner and even managed to get me and my partner more widespread cover for a cheaper price! The process was simple and quick and I couldn't be happier with the service.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Sam. ur contact person was Sam

Our contact person was Sam, who was amazingly helpful without the push and hard sell that can be experienced. I am a very busy individual and he was patient and thoughtful whilst we decided on the best life insurance policy.

Thank you. I would definitely recommend his service.

Gill, Lancashire

7 July 2023
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience.

I had a wonderful experience of using the service of ‘One life insurance’. I spoke to Sam (the advisor of this company). I found him very helpful and easy to talk to.
Sam took his time to explain the different options in detail and answered all my questions.
I would definitely recommend their services to my friends and colleagues.

20 July 2023
Unprompted review

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