Edge Reviews 

Our experience with EDGE has been nothing short of exceptional. From the very beginning, the team took the time to truly understand our company’s needs and goals. As a result, they were able to match us with top tier talent who has now been thriving with us for over a year.

We’re especially grateful for the support of our Talent Success Manager, Sajjal, who has been incredibly responsive, efficient, and helpful in addressing any questions or concerns. Their attention to detail and commitment to our success has made all the difference.

EDGE’s streamlined onboarding process has made integration seamless, and we’re fortunate not to have had to navigate any offboarding thus far. We’re looking forward to expanding our partnership and bringing more EDGE team members on board in the near future.

Highly recommended!

We’re a small but growing medical practice, and working with EDGE made a big difference in helping us find the right fit for our team. They took the time to understand our culture and needs, and made the hiring process feel thoughtful and efficient rather than transactional. Communication was smooth, and their team was always professional, responsive, and genuinely invested. We will happily continue working with them and recommend them to other healthcare practices looking for reliable hiring support. I also want to give a special shoutout to Shahzeb, who went above and beyond throughout the entire process!

I have been using Edge services for over 2 years and have been extremely happy. The company takes ownership of training their staff, dealing with IT and other issues and higher ups are always available to meet and address any concerns. I can't recommend them enough.

Edge team took care of everything starting with offering several candidates to choose from. Once I selected my pick they took care of all the paperwork and helped us get set up for remote work. It was me who struggled a bit at the beginning with the virtual part and that made for a little bumpy onboarding of my new Virtual Assistant. Once I improved my communication skills I’m happy to state that I can’t imagine functioning in my practice without Mahum. She answers the phone, coordinates the patient schedules, preps my charts, communicates with patients regularly about results and pharmacies about scripts. Once my practice expands I’ll turn to Edge for another talent.

Failed venture. Top most executives (management level) are fired every 3-6 months. Head of HR worked only 3 month out of California. Prior to that the Head of HR was let go in 8 months. Head of Delivery resigned in U.S 3 months in. Smart people can't stand founders failed vision and manipulative micromanagement.

Associate turnover is on a spree. You will be without your associate within weeks. They cannot keep their customers happy nor the associates who work for these customers.

There are many other VA agencies out there who are far batter for your business. Do not waste your money here.

No respect for an associate. No respect for Clients. Politics and bias trickles from the top to the bottom. People in position of authority in PK office are deaf to the problems that surround this company. Spent over three months and am extremely happy to have left this toxic bed of thorns. Think twice.

In October 2023, my Edge team members, Amina & Adil, will have been with me for 2 years . They are amazing and an integral part of my business. I could not run my business without them!

We received three top flight candidates to choose from. The candidate we chose has done an exceptional job for us. She quickly learned the job, works mostly independently with little guidance, asks appropriate and timely questions, is cheerful and dependable. The supervisory staff at Edge are responsive and easy to work with. Have a remote employee has decreased the "drama" in our office and helps us respond in a more timely manner to our patients.

Edge is awesome and I can not recommend them enough! they have been a tremendous help with the growth and success of my business. I literally do not know what I would do now without them!

Staff very helpful. Our admin has been a true blessing to our company.

We love how the company provides a very qualified pool of candidates for the job, plus initial training on commonly - used software for the industry. Their rates are very competitive and make outsourcing a no-brainer, especially for small insurance businesses like us.

Maria has been hard-working, reliable, and a team player.

Edge offers great communication and follow ups as well as find solutions to improve the processes of their company as well as their ambassadors.

Anytime l have needed to hire a new ambassador, they always have very qualified and professional candidates! They are easy to work with! Highly recommend them!

I gave 4 just because there was no follow up from our last meeting and I had asked for additional training to Stephany Soto and that was never followed up on from Edge.

The professionals at Edge are top-notch, you really cannot go wrong. I would highly recommend their firm.

The company makes te employee environment healthy and conducive to work. No issues with connectivity. Clear contract and no headaches.

We have been so lucky with our selection of Nida. She is amazing and very knowledgeable and detailed. The whole experience with the Edge team from the being is such a smooth process. We were able to get everything set up within just a few days and have Nida start immediately. Also, anytime there are questions the contacts at Edge have a very quick response time.

organized, professional and on time

Our colleagues from Edge surpassed all expectations. Each Edge member is a valuable asset to our team. Though the individuals working with us are the best part of our experience with Edge, it is also relevant to say that the Edge company itself demonstrates string communication and prepares their employees very well!

Easy company to work with.