Problems right from the start............no one can explain why ?, I pay out 60 pcm, OC then credit me 40.00 so it costs me 20 pcm, no issue so far ok.....but, I have to renew every 12 months inside a... See more
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I had a bad experience with one come they have ruined my life they promised me some think els and turn out I’m pay monthly £420 well I was paying £120 a month they rip off company pleas pleas stay wa... See more
Told me I was dealing directly with Vodafone made massive promises miss sold the contract very deceptive in their sales and then no contact. Be careful with any dealings. Lack of morals very very p... See more
DO NOT associate yourself with Vodafone or OneCom. Signal is crap, customer service is crap, don’t care you have no signal at your premises. Spoken with on numerous occasions and don’t care. The origi... See more
Company details
Contact info
WARNING
WARNING
WARNING: Get everything in writing before you agree to anything or this company will hoodwink you without a second thought. DO NOT AGREE TO ANYTHING ON THE PHONE. This company is merciless with regard to your personal circumstances and they will use the no cooling off period business to business clause. Shocking business practices, even more so in a time of global pandemic.
19 December 2020
Unprompted review
Upgrade
Lee called me to arrange my pre order for the new iPhone, he went through all the details very thoroughly and made sure I was happy with the contract i was going into for the next 24 months! Lovely to speak to and very friendly! Thank you Lee!
22 October 2020
Unprompted review
Upgrade
Just upgraded my wife’s phone after speaking to Ryan. He was first class and explained everything clearly and concisely using his product knowledge to offer the best phone and deal to suit. Ty.
22 October 2020
Unprompted review
Great customer service
Lee has very good customer service skills and puts customers at ease. I upgraded my phone and was very pleased with how Lee dealt with it.
22 October 2020
Unprompted review
Lauren was brilliant thank you
4 April 2019
Unprompted review
one con more like
listen very carefully to the end where they run through the contract quickly, they say anything you want to here then at the end of the conversation skip through a different contract than the one promised and thats the one your stuck with,
maybe they should change their name to one con
27 November 2018
Unprompted review
Appreciative Thanks
Whilst I recently had telephone conversations with a few members of staff at this company Emily stands out as being one of the most outstanding members in her role in Customer Care. She had endless patience during a stressful situation I found myself in. Emily's calm reassuring manner helped tremendously and I felt she went that 'extra mile'. Not only was she efficient and professional she had a lovely cheerful attitude which helped brighten my day.
7 November 2018
Unprompted review
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