One Big Switch Reviews 1,489

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the significant savings on various services, including electricity, insurance, and broadband, often finding better deals than through their own research. Many appreciate the value for money and the ease of the process, noting that the service simplifies finding competitive pricing and discounts. People frequently mention the excellent user experience, describing it as quick, easy, and efficient, making it a valuable tool for saving time and money. However, some customers also noted issues with receiving promised vouchers or gift cards after switching. A few people experienced difficulties with the quoting process, finding it complex, or had to re-enter information despite using provided links. There were also isolated instances where the initial offer was not as competitive as other options, or the promised discount was not fully applied.

What people talk about most

Price

People report positive experiences with price, often finding competitive deals and significant savings on... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report significant savings, with some... See more

Discount

Users describe positive interactions with discounts, often highlighting significant savings and good deals.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of use and... See more

Service

Reviewers mention positive feedback about service. Customers consistently report that the service is helpful... See more

Based on these reviews

Rated 5 out of 5 stars

The greatest thing for me was the dollars saved. My insurance doesn’t commence for another three weeks, yet they alerted us to potential hail storms expected in our location yesterday. That shows me t... See more

Company replied

Rated 5 out of 5 stars

Are you conscious of getting good value for your spending on essentials? Then I highly recommend joining One Big Switch (OBS). It's a free service that can help you find better details for things l... See more

Company replied

Rated 5 out of 5 stars

Found One Big Switch extremely valuable and helpful. While I had been doing my own research and came to a very similar conclusion as One Big Switch regarding my home insurance, One Big Switch was abl... See more

Company replied

Rated 5 out of 5 stars

One Big Switch offers excellent deals with genuine money savings. Saves people a lot of time chasing around to find better supplier pricings. Would definitely recommend. I switched from Dodo to Or... See more

Company replied


Company details

  1. Electric Utility Company
  2. Health Insurance Agency

About One Big Switch

Written by the company


One Big Switch
One Big Switch uses the People Power of over a million members around the world to unlock special offers and discounts on Energy, Health, Life, Home and Car Insurance, as well as Home Internet and Telco.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great Savings for Family Health Cover

One Big Switch was able to offer my family a genuine saving of nearly $90 per month on exactly the same level of cover for family private health insurance. Not to mention the great rewards promotion when we joined and the ongoing benefits with HCF. Thank you One Big Switch

17 April 2026
Rated 5 out of 5 stars

I accepted the offer to switch to Origin Electricity

I accepted the offer to switch to Origin Energy and the transition was smooth as silk. I can already see the savings on a daily basis via their excellent App

3 April 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.

Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!

Warm regards,
Sam

Rated 5 out of 5 stars

Very helpful with the switch

Very helpful with the switch, friendly.

3 April 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars

HCF health cover offer

The HCF health cover offer from One Big Switch was brilliant. Great product, good price, 8 weeks free and a $300 gift card.! Very easy to join, no problems whatsoever. Thanks One Big Switch!

3 April 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for the kind words. We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.

We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.

Warm regards,
Sam

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

So far so good simple process of…

So far so good simple process of signing up.

3 April 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars

One Big Switch keeps me constantly…

One Big Switch keeps me constantly informed about cost saving options. Never had a problem with switching providers.

3 April 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.

Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!

Warm regards,
Sam

Rated 5 out of 5 stars

I have taken out travel insurance

I have taken out travel insurance, the process was easy and a competitive price. Would recommend

27 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars

Saved on switching to both HCF health…

Saved on switching to both HCF health funds and Origin Energy offers.

27 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars

Great Company Great service from purchase to…

Great service from purchase to installation and after sale’s true to their word

6 February 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.

Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!

Warm regards,
Sam

Rated 5 out of 5 stars
One Big Switch logo

Reply from One Big Switch

Hi there,

Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.

Looking forward to having you back soon!

Cheers, Sam

Rated 5 out of 5 stars

great deal

great deal, easy to implement with HCF

27 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au

We’d really appreciate it,
Sam

Rated 5 out of 5 stars
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au, along with a copy of your previous provider policy and your new bill showing your savings.

We’d really appreciate it,
Sam

Rated 5 out of 5 stars

using one big switch for our health…

using one big switch for our health insurance was easy
got quote from HCF it was competitive for our needs and staff at HCF were helpful overall experience was good , Regards Brett

27 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au

We’d really appreciate it,
Sam

Rated 5 out of 5 stars

Value for money

Value for money

27 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au

We’d really appreciate it,
Sam

Rated 5 out of 5 stars

Got a great reduction on my home and contents.

It was quick and easy to navigate, by changing insurance companies I saved $200 a month on my premium.

20 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au, along with a copy of your previous provider bill and your new bill showing your savings.

We’d really appreciate it,
Sam

Rated 5 out of 5 stars

It was quick & easy to switch

It was quick & easy to switch. On previous occasions the new service was indeed good value for time & money. Let's hope it will be this time too.

20 March 2026
One Big Switch logo

Reply from One Big Switch

Hi there,

Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.

Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!

If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au

We’d really appreciate it,
Sam

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