Never used Onbuy before. The price paid was very good compared to other retailers. As such I was a little sceptical. I needn’t have been. Quality product at exceptional value.
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Review summary
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What people talk about most
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More people - retailers and buyers alike, need to learn about OnBuy, especially as we approach Halloween and Christmas. Sadly OnBuy do not advertise on TV or radio. So many go unaware that OnBuy exist... See more
Company replied
Im loving shopping with onbuy. Use them on a regular basis. Great prices on certain items You can find anything on there. All with fast delivery and all items packaged with care. Just check sell... See more
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OnBuy is my first choice to check out when making most purchases. Delivery is always prompt and tracked, not forgetting cash back with every purchase. I am constantly recommending On buy to Friends an... See more
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Company details
About OnBuy.com
Written by the company
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
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Sell With OnBuyContact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- https://support.onbuy.com/hc/
- onbuy.com
4.4
Excellent
136K reviews
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Very slow delivery and once I received
Very slow delivery and once I received the package the I BRAND NEW I PAD PACKAGE WAS SEVERELY DAMAGED
it was CLEARLY DAMAGED before being packaged for distribution.
It’s a shame that you can’t put a photo on this page as it would put anybody off from purchasing from this company.
23 September 2026
Unprompted review
Reply from OnBuy.com
Michael Bowers,
We are truly sorry to hear about the severe damage to your brand new iPad package and the slow delivery experience. We understand your frustration and disappointment when an item arrives in such a condition, especially when it appears to have been damaged before shipping. We have reached out through Trustpilot to request more information so that we can look into this for you.
Have a great day!
OnBuy Trustpilot Team
Always use on buy
Always use on buy
As ur records will show
Fantastic company .
An products .
30 September 2026
Reply from OnBuy.com
tony odonnell
Thanks for your lovely review. We’re delighted to hear you always choose OnBuy and that you’ve had a fantastic experience with the range of products available.
Reply from OnBuy.com
Moyinoluwa Agunloye
Thanks for your lovely review, and we're glad the product quality met your expectations. We really appreciate you taking the time to share your feedback.
I purchased a fully refurbed Rug Doctor…
I purchased a fully refurbed Rug Doctor from GED Outlet in July 2026, upon 3rd time of use only this week i found it was not picking up the water from the carpet upon closer inspection i found a rubber seal had snapped and what can only be described as clear silicon sealer or something of that nature was holding the broken rubber gasket in place, approached the seller ( after photo etc) to be told that its a 30 day return policy cmon this aint a toaster or kettle for crying out load and carpet cleaners are surely used less frequently 🤯 anyways i told them were to go but vow never ever ever to buy of this site again cheers for nowt 😡
30 September 2026
Unprompted review
Reply from OnBuy.com
Paul Jones,
We appreciate you sharing your experience. We are truly sorry to learn about the issues you encountered with the carpet cleaner and the broken seal. We understand your frustration regarding the product's condition and the 30-day return policy.We have reached out through Trustpilot to request more information so that we can look into this for you.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
MR A ROSS
Thanks for your kind review. We’re delighted to hear you found exactly what you were looking for and had a great experience with OnBuy.
Reply from OnBuy.com
Jan Dowse
Thanks for your lovely feedback. We are glad ordering was easy and that you found our selection so great.
Reply from OnBuy.com
agnelo santos
Thank you for your lovely feedback. We’re pleased to hear you received very good customer service and enjoyed the service overall. Your support means a lot to us.
Always reliable and trustworthy with…
Always reliable and trustworthy with great value items and speedy free delivery
30 September 2026
Reply from OnBuy.com
R Campbell
Thank you for your lovely feedback. We're delighted to hear you find OnBuy reliable and trustworthy, and that you're happy with the value and speedy delivery. We really appreciate your support.
Hello I’m being threatened by legal…
Hello I’m being threatened by legal action by a seller on your platform for saying I haven’t received my order. This is incredibly distressing
30 September 2026
Unprompted review
Reply from OnBuy.com
Porsche Bailey,
We’re very sorry to hear about your experience and understand how distressing this situation must be.
We have contacted you by email to request more information so that we can look into this for you.
Have a great day!
OnBuy Trustpilot Team
I got exactly what I ordered and it was…
I got exactly what I ordered and it was well packaged at an acceptable price too
30 September 2026
Reply from OnBuy.com
Amagwu Chukwuemeka
Thanks for your lovely feedback. We're glad your order arrived exactly as expected, was well packaged, and offered great value. We appreciate you choosing OnBuy.
I buy a lot from this company
I buy a lot from this company, they are fantastic from start to finish, I always receive my goods on time or days early, and very reliable, I will continue to use this company for anything I may need in the future
30 September 2026
Reply from OnBuy.com
Louise
Thank you for your lovely feedback. We are delighted to hear that your orders arrive on time or even early and that you find OnBuy reliable for your purchases.
Reply from OnBuy.com
ANNE EDWARDS
Thanks for your lovely feedback. We’re glad you find OnBuy excellent and appreciate our range of products and fair prices.
Psalm 91
Psalm 91
King James Version
91 He that dwelleth in the secret place of the most High shall abide under the shadow of the Almighty.
2 I will say of the Lord, He is my refuge and my fortress: my God; in him will I trust.
3 Surely he shall deliver thee from the snare of the fowler, and from the noisome pestilence.
4 He shall cover thee with his feathers, and under his wings shalt thou trust: his truth shall be thy shield and buckler.
5 Thou shalt not be afraid for the terror by night; nor for the arrow that flieth by day;
6 Nor for the pestilence that walketh in darkness; nor for the destruction that wasteth at noonday.
7 A thousand shall fall at thy side, and ten thousand at thy right hand; but it shall not come nigh thee.
8 Only with thine eyes shalt thou behold and see the reward of the wicked.
9 Because thou hast made the Lord, which is my refuge, even the most High, thy habitation;
10 There shall no evil befall thee, neither shall any plague come nigh thy dwelling.
11 For he shall give his angels charge over thee, to keep thee in all thy ways.
12 They shall bear thee up in their hands, lest thou dash thy foot against a stone.
13 Thou shalt tread upon the lion and adder: the young lion and the dragon shalt thou trample under feet.
14 Because he hath set his love upon me, therefore will I deliver him: I will set him on high, because he hath known my name.
15 He shall call upon me, and I will answer him: I will be with him in trouble; I will deliver him, and honour him.
16 With long life will I satisfy him, and shew him my salvation
GLORY TO אֱלֹהִים AMEN
14 September 2026
Reply from OnBuy.com
Eric Askew
Thank you for the five star rating and your positive message. We appreciate your support and the time you took to share it.
Received on the date and working well
29 September 2026
Reply from OnBuy.com
Annette Mason
Thank you for your lovely feedback. We're pleased to hear your order arrived on time and is working well.
Reply from OnBuy.com
Andrew Hunt
Thank you for your lovely review. We’re glad to hear you were happy with the products and that delivery was quick.
Delivery was smooth and on time
Delivery was smooth and on time, price of item was very reasonable and quality was excellent
29 September 2026
Reply from OnBuy.com
sarah brown
Thank you for your lovely feedback. We’re glad your delivery was smooth and on time, and that you found the price reasonable and the quality excellent.
Bags quality it’s good
26 September 2026
Reply from OnBuy.com
TIYANJANE MWALORA
Thanks for your lovely feedback. We're delighted to hear you're happy with the bag quality. We appreciate you choosing OnBuy.
Reply from OnBuy.com
Happy shopper
Thank you for your lovely review. We’re delighted to hear you received great service and appreciate your support.
Item arrived and is great thanks 👍
28 September 2026
Reply from OnBuy.com
Linda Cook
Thanks for your lovely feedback. We’re glad your item arrived safely and that you’re happy with it. We really appreciate you taking the time to share your experience.
Items arrived as advertised on time…
Items arrived as advertised on time excellent service
26 September 2026
Reply from OnBuy.com
Pete Customer
Thank you for your lovely feedback. We’re delighted to hear your items arrived as advertised and on time, and that you were happy with the service.
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