Was a little worried as my order took a little longer than I expected. However, Onaie's customer service was helpful and friendly. Also, my slippers are lovely and comfy - worth waiting for. Thank you... See more
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Dear Onaie I just want to let you know that I have bought my slippers from you for several years now and they are always comfy, cosy and a delight to slip onto my feet! I have had admiring comment... See more
A lovely helpful company and the product which in my case was a pair of sheepskin slippers were beautiful. I contacted the seller as I had a couple of questions and they were very quick to respond. I... See more
Company replied
I am very happy with my slippers and the great customer service I had from Eve. I have the sheepskin mules in brown and they are really unusual, pretty, well made and feel luxurious.... See more
Company replied
Company details
Information provided by various external sources
Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins
Contact info
United Kingdom
- onaie.com
3.3
Average
911 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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Excellent quality slippers
Excellent quality slippers, beautiful designs, very good materials and very comfortable. My new go-to for buying slippers.
5 July 2023
My purchase hasn’t arrived yet
My purchase hasn’t arrived yet. Disappointed as I’ve ordered many things before and never had a problem.
4 July 2023
Great product again
Great product again. Ruined my last pair by not following instructions and washed them in the washing machine! Not my favourite colour combo but thats the chance you take with the lucky dip! comfortable and will continue wearing even throughout summer!
2 July 2023
The leather slippers
The leather slippers I bought are lovely and good quality with the only downside being they squeak! I have been treating them with Dubbin and they are getting a bit quieter with each use.
20 June 2023
I was looking for a natural fiber vest…
I was looking for a natural fiber vest for the fall/early winter wether and this is it. Keeps me warm and looks cute on, pockets hold phone and keys. Shipping was fast and efficient.
21 June 2023
Made an order for slippers they just…
Made an order for slippers they just cancelled it with no explanation, what more can I say.
25 June 2023
Unprompted review
Delivered Slippers are smaller and…
Delivered Slippers are smaller and tighter than standard size and ONAIE does not exchange them to a bigger size.
29 May 2023
Lovely slippers
Bought leather, navy blue men’s slippers for myself. They are unisex in my view, very comfortable and not too ‘slipper- looking’.
24 May 2023
I have bought slippers from onaie…
I have bought slippers from onaie before, so knew these would be good. Great prices and quality.
22 May 2023
Looks and feels fab
Bought the large size even though I’m a size 12 . Fits perfect with a hoodie underneath.You can see and feel the quality. Love it
21 May 2023
WONDERFUL WOOL. I ordered the gillet which arrived in…
I ordered the gillet which arrived in good time and is the most wonderful, light weight, snug item to wear. A bit like being cuddled by a lamb! My only criticism would be that the felted wool body, which is cut from one piece so no side seams, has a nylon/ polyester trim binding the edges.
10 May 2023
Mules instead of full Slippers
Slippers were not what I wanted but service and refund were still excellent.
25 April 2023
I really like the gilet
I really like the gilet. It did come with some rubbish in the pockets - lego, receipts etc. Not really a problem, happy to wear second hand!
24 April 2023
Poor Experience
Ordered sheepskin slippers via Not on the Highstreet. Had an acknowledgement it had been accepted yet later that day received an email stating order cancelled with no reason why nor an apology. Poor service
28 April 2023
Unprompted review
Reply from onaie
Dear Customer,
We are sorry to hear that you had a poor experience with your recent order of sheepskin slippers via Not on the Highstreet. We understand how frustrating it can be to receive an email stating that your order has been cancelled without any explanation.
Please accept our sincerest apologies for any inconvenience caused. We take full responsibility for this mistake and we would like to assure you that we are doing everything we can to prevent this from happening in the future.
We would like to investigate this matter further and kindly ask that you provide us with your order details so we can look into this issue and provide you with an explanation for the cancellation. Additionally, we would like to offer you a discount on your next purchase with us as a gesture of our commitment to improving our service.
We appreciate your feedback and we will use it to improve our service in the future. We value your business and hope to have the opportunity to serve you again soon.
Kind regards,
Eve
Always fantastic!
I have bought from Onaie multiple times in the past, for myself and for gifts, and their quality never disappoints! I recommend their slippers to everyone and these new ones have been another smash hit
26 March 2023
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