Omniore 

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See what reviewers are saying

Rated 5 out of 5 stars

Nafiz and abz did an amazing job at helping me find my purchase . excellent customer service i will definitely be coming back . Had a very nice conversation very informative and i believe nafiz should... See more

Rated 5 out of 5 stars

I've been buying my Jewellery from Omniore for years and the quality and customer service is always amazing. Everyone is very helpful and friendly and I'll definitely continue to buy from here.

Rated 5 out of 5 stars

Me and my partner were looking for a customised engagement ring and my friend recommended me to Omniore. I was assisted by Daniyal and he gave me his word that it would be completed by a certain date... See more

Rated 5 out of 5 stars

Ive been buying pieces from Omniore since near enough its conception and have watched the company grow into what it has become today. We have worked on some iconic pieces on our journey together and... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nafiz and abz did an amazing job at…

Nafiz and abz did an amazing job at helping me find my purchase . excellent customer service i will definitely be coming back . Had a very nice conversation very informative and i believe nafiz should get the job i’ll be back to check !

11 July 2024
Unprompted review
Rated 5 out of 5 stars

great experience

great experience, very customer friendly and know a lot about their products. would buy if i could afford it. hamza told me to put his name in this

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

I've been buying my Jewellery from Omniore for years and the quality and customer service is always amazing.
Everyone is very helpful and friendly and I'll definitely continue to buy from here.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Got My Fiancé Her Dream Engagement Ring

Me and my partner were looking for a customised engagement ring and my friend recommended me to Omniore. I was assisted by Daniyal and he gave me his word that it would be completed by a certain date and that was exqctly what happened! My fiancée was extremely pleased with the ring as was i, i will definitely be using Omniore’s services again and will Recommend them to friends and family.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

I have bought a bracelet and custom…

I have bought a bracelet and custom made ring for my wife from omniore. Excellent customer service in my experience, everyone is friendly and want the best for you. Really happy with the items too.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Highly professional experience from Omniore!
Omniore solely managed a high spec bespoke engagement ring from start to finish within 3 weeks. The process was faultless and we felt extremely valued as customers.

A special mention to Dan the Designer - a highly talented designer within this field, who worked closely with us to ensure the perfect design. There is nothing too complex for him to design, ensuring your needs will be met.

I would highly recommend Omniore to anybody in search of excellence within jewellery.

10/10

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

From start to finish the process of creating a special piece for my partners bday with the Omniore team was perfect and considering the timescale given they manage to pull it off..

Consistent communication and was also able to build a good relationship and understanding of the level I was looking for.. will 💯% be doing business again and look forward to creating a future piece….

Much appreciated top service it was a pleasure..

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Joke of a company

Joke of a company. I ordered a chain from the kiosk at Westfields and was assured by the guy running it that I'd have my chain within 3 weeks.
7 weeks later nothing at all, not even a response to my emails sent in that time. I should have known better as he didn't have a clue what he was doing when he was putting in my information. They take payment straight away and then just ignore you afterward which is bordering on straight up theft. Luckily I was refunded by my CC provider. Don't be a wally and order from these guys as they are seriously useless.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Custom Ring

I ordered a custom ring with moissanite and it looks amazing but the only downside is you need to wait abit if that’s not a problem for you then I would definitely recommend it

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, I do not recommend it at all, I have had a dispute with my order for over 2 months and they still have not given me a solution to their error. I ordered a chain and a bracelet and I only received the chain, I have been constantly emailing them as they do not have a phone number. They reply after several days or even week but are very vague and just say that the matter is being looked into.

I was then told that the item has been sent out and I should receive tracking info! But guess what, 6 weeks later and still no tracking. I have chased this up numerous times and they give absolutely no explanation expect for the fact that the fulfilment centre should’ve got back to me.

0 stars, absolutely horrendous and time consuming. Disgraceful customer service.

STAY AWAY!

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Chain and bracelet

bad experience, I do not recommend it at all, I have had a dispute since 02/20/24 and they still have not given me a solution to their error, I have ordered a chain and a bracelet and I only received the chain, they do not have a phone number, only email email and they respond whenever they feel like it and they don't solve anything. It has only given me problems and no solution and my money was still lost. deserves 0 stars. I returned the parcel and sent it back because Royal Mail said their address does not exist.

20 February 2024
Unprompted review

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