Omaze Reviews 

723,467
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70,464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process simple, well-run, and easy to navigate, especially when supporting good causes. Many appreciate the secure online transactions and the clear information provided on the website, making it straightforward to understand what they are getting. Reviewers also highlight the excellent value for money, considering the impressive prizes and the benefit to charities, which is a significant factor for many in signing up. However, some people mentioned issues with the website login, specifically regarding password recognition, despite entering the correct credentials. A few other people also felt that the competition information could be confusing, with too much going on, and some found the video presentations too fast or disorienting. Additionally, some customers expressed frustration about not winning, despite long-term participation, and questioned the odds and the value of their subscription.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the website easy to use and navigate,... See more

Competition

Reviewers mention positive feedback about competition, often expressing excitement about the chance to win... See more

Website

Consumers find the website to be positive, with many reviewers describing it as easy to use and navigate for... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding it expensive, citing concerns like hidden... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some appreciating the monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaze is amazing! The incredible work they do to support charities and people in need is a breath of fresh air in today's world. They give people like me the opportunity to be part of something m... See more

Company replied

Rated 5 out of 5 stars

I’ve enjoyed taking part in Omaze draws. The chance to win some truly amazing homes is exciting, and it’s great to know that a significant amount of money raised goes to worthwhile charities. The pr... See more

Rated 5 out of 5 stars

I’ve followed Omaze for a while now and really admire what they do. They run things clearly and fairly, and it’s wonderful to see them give life-changing prizes while supporting good causes along the... See more

Rated 4 out of 5 stars

Obviously, I can’t give five stars, because I didn’t win the house! 😉 Seriously though, this company appears to do just what it says on the tin - it’s effectively like buying a lottery ticket. I lik... See more


Company details

  1. Gaming service Provider

Written by the company

We support charities with fundraising so they can keep making real changes in the world. Our vision at Omaze is to increase humanity's giving through the power of dreams. We do this by raising money for charity by offering people the chance to win once-in-a-lifetime experiences and dream prizes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

723K reviews

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Asks customers to review

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4.5

All reviews

(723,467)

64,051 reviews in the last 12 months

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Rated 2 out of 5 stars

I keep complaining, they just carry on.

Dislike that the subscription method means you do not get a notification of the allocated number codes when paying by DD. And no confirmation or receipt of payment.
I keep complaining, they just carry on. It suits them, does not suit customers!
Back on single purchase again.

1 March 2026
Rated 2 out of 5 stars

i have been a customer for years

i have been a customer for years, but noticed 2 lots of payments where going out my bank, i called them but they didnt seem to care or help, so stopped doing it, their loss

2 March 2026
Rated 5 out of 5 stars

I've been a part of it for months and…

I've been a part of it for months and I'm happy to see the surprise, reactions and happiness in the eyes of people who don't suspect and initially don't realize what's happening to them. I haven't won yet, but that's not the most important thing in the world, maybe my turn hasn't come yet.

1 May 2026
Rated 2 out of 5 stars

Started doing these 2.5 years ago and…

Started doing these 2.5 years ago and would win a voucher quite frequently and now nothing for around 2 years. I guess I’m fine with donating to a charity but will be likely to consider stopping subscription soon as no incentive to stay

2 March 2026
Rated 1 out of 5 stars

They still continue to send emails adds…

They still continue to send emails adds looking for money about houses competitions
Don’t need to gamble to fill orher peoples pockets
Don’t want their houses

Can’t see why anyone would want to throw away their hard earned cash on a ‘dream’ because dreams are not real

23 June 2026
Unprompted review
Rated 1 out of 5 stars

After trying to save some money I…

After trying to save some money I cancelled my subscription with Omaze and still have £15 coming out each month, after about a year or more I have tried 3x and still no joy plus when I sign in it shows I’ve not been in any draws so be careful, I have emailed but no response from them yet I will prevail

23 June 2026
Unprompted review
Rated 2 out of 5 stars

Watch out, pricing and customer support is poor

At some point in time I tried to buy an extra batch of tickets that somehow ended up being a duplicate subscription. Omaze are quite happy to charge people for 2 subscriptions when they could be saving £5 a month on a single one with the same number of entries.
All in all I regard them as immoral. I believe that their upgrade was misleading leading to an accidental subscription and their ongoing lack of customer centric pricing makes them untrustworthy.
I tried to reach out to support but they did not care, so I just cancelled.
It’s a pipe dream anyway, but no need to rip us off in the process!

23 June 2026
Unprompted review

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