Olymptrade Reviews 1,296

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express significant dissatisfaction with the payment process, particularly regarding withdrawals, which many describe as slow or problematic. Many also report issues with customer service, noting unhelpful responses and long resolution times. Reviewers often mention difficulties with refunds and a lack of timely responses from the company. The website itself is also a point of concern for some, with users experiencing various technical problems. Conversely, a small portion of people felt satisfied with the payment speed for some withdrawals, and some appreciated the responsiveness and transparency of the broker. A few customers also noted that support was helpful in understanding how the platform works.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant issues with deposits not... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing insulting and unprofessional... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant delays in receiving... See more

Response time

Customers experienced significant frustration and dissatisfaction with response times. Many reported... See more

Website

Reviewers highlight negative aspects of the website, expressing significant disappointment and frustration.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more

Company replied

Rated 3 out of 5 stars

I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?

Company replied

Rated 5 out of 5 stars

Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more

Company replied

Rated 5 out of 5 stars

I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more

Company replied


Company details

  1. Investment Service

Written by the company

Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Help was needed

I spent some time understanding how the trading works at OlympTrade. Those modes were new for me. Support helped a bit to figure it out. Though, some questions are still left…

19 May 2025
Olymptrade logo

Reply from Olymptrade

Hello Rami Al-Mashari!

Thanks for sharing your experience! We're glad our support team could help you get started with the trading modes — they can feel new at first, but you're on the right track. If you still have questions, feel free to reach out anytime — we’re here 24/7 to assist with anything you need.

Wishing you a successful trading journey.

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Withdrawal Problem

As I wrote before I did withdrawal. Account number is :#2899163321. ID : 124833809.
But since I couldn't get my money back. I wrote to live support I talked to executive manager nobody can solve this. All of them said that they have problem and financial team working on it. Amount is 302 USD. I am waiting 8 days. And today manager Shila wrote that it can take 30 days. This is nonsense for 302$ to wait 30 days. And in this period no information they give only when I wrote to live support there support managers all of them wrote same thing wait we are working. Don't put money here. I know what I feel. Don't wish somebody to fell same thing. Everybody knows that Trading is risky and when you can't get your withdrawal it makes your work more risky. Think about this when you decide to work with them. They need to improve themselves.

13 May 2025
Unprompted review
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Reply from Olymptrade

Hello Maestro Asadov,

We’re very sorry to hear about the delay and the frustration it's caused. We completely understand how concerning it is when a withdrawal takes longer than expected, especially after multiple follow-ups.

We’ve taken note of your account number and ID, and your case will be re-escalated to the finance team with high priority. While some cases may take additional time due to banking or verification processes, we agree that clear communication is essential, and we’ll work to ensure you’re kept updated properly.

Thank you for your patience so far — we are committed to resolving this and restoring your trust.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

it's convenient to see trading…

it's convenient to see trading conditions and examples of strategies right from my chart window.

8 May 2025
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Reply from Olymptrade

Hello Henrique Lagerval,

Thank you for your feedback! 📈 We're glad to hear that having trading conditions and strategy examples right on the chart adds to your convenience — it’s designed to make your decisions faster and more informed.

We’re always working to keep your trading experience efficient and intuitive.

Thanks for being with Olymptrade!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Prompt

They spent no time processing my withdrawal request… This I wanted to see from good service

7 May 2025
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Reply from Olymptrade

Hello Agus Mangku,

Thank you for the great feedback! ✅ We’re glad your withdrawal was processed quickly — that’s exactly the kind of smooth service we aim to deliver every time.

If you ever need anything, our support team is here for you 24/7.

Thanks for trading with us!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Just found out

there’s a feature that lets you pick the duration of each position (up to 1 month lol). Now I finally don’t have to hype myself up to exit the trade each time x‑D

27 April 2025
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Reply from Olymptrade

Hello Guillermo Bautista,

Thanks for the awesome feedback! 😄 We're glad you discovered the trade duration feature — it’s a real game-changer when you want to plan your moves calmly without the pressure to exit manually every time.

Trading should feel smart, not stressful — and it's great to hear it’s making your journey smoother.

Wishing you successful trades ahead!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

After three years Withdrawal of 145$ initiated on 2022 not received

My I'd is 75915197. My withdrawal of 145$ initiated on 22 October 2022 yet not initiated by the company. Where the withdrawal gone.
Please initiate this withdrawal on my account no 11816453385 in place of my hdfc account no 50100410483461

21 April 2025
Unprompted review
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Reply from Olymptrade

Hello Pankaj Singh Sajwan,

We’re really sorry to hear about this long delay — that’s definitely not the experience we want you to have. We understand how important it is for you to receive your funds, and we’re here to help.

For your security, please avoid sharing personal bank details in public spaces. We’ve noted your trader ID (75915197) and will escalate your case to our finance team for immediate review.

To ensure the fastest resolution, we also recommend reaching out directly to our 24/7 support team via the platform or official website chat, where you can securely verify and confirm any payment method changes.

Rest assured, our team is treating this with priority and will do everything possible to resolve it as soon as possible.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars
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Reply from Olymptrade

Hello Henrique Teixeira,

Thank you so much for your trust! 🙌 It means a lot to us that you've not only heard good things but have now experienced it for yourself — that’s what truly matters.

We’re here to make trading simple, secure, and supportive at every step. If you ever need help or want to explore more features, our team is just a message away — 24/7.

Happy trading, and welcome to the Olymptrade journey!

Best regards, the Olymptrade team.

Rated 3 out of 5 stars

The withdrawal part of olymptrade is…

The withdrawal part of olymptrade is kinda confusing like do I use a debit card to add money and withdrawal money from the same card? But doesn't money come to your bank account directly?? It's very confusing for me and I'm from UAE. Someone guide me

16 April 2025
Unprompted review
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Reply from Olymptrade

Hello Tevin N Timin,

Thank you for your honest question — it’s completely okay to feel confused in the beginning, and we’re here to help! 💬

Yes, if you use a debit card to deposit, you can usually withdraw to the same card. In most cases, the funds are returned to your linked bank account via the same card. But the process may vary slightly depending on your bank or payment provider in the UAE.

For step-by-step guidance based on your exact payment method, we recommend reaching out to our 24/7 support team — they’ll walk you through it in your language.

You're not alone — and we’re here to make it all easier for you.
Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Olympic trade real or fake 😢

13 April 2025
Unprompted review
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Reply from Olymptrade

Hello Samim Islam,

We understand your concern — it’s totally fair to ask questions before getting into trading. To clarify, Olymptrade is a regulated and trusted platform, used by over 100 million traders worldwide since 2014.

We’re licensed by the Mauritius and Vanuatu Financial Services Commissions and verified by independent bodies like VerifyMyTrade. You can start trading from just $1, practice risk-free on a demo account, and withdraw in your local currency with no fees.

If you ever need help or have more questions, we’re here for you 24/7.

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

I want to share my serious concern regarding my experience with Olymp Trade. I traded on this platform for a long time and unfortunately lost around 20 lakh INR. During trading, I often felt that the

Olymp trade no one played. It has the highest fraud and risk and the customer support is absolutely poor

11 April 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello Ali Akbar,

We’re truly sorry to hear about your experience. But we want to assure you that Olymptrade is a regulated and verified broker, trusted by over 100 million traders worldwide.

We’re licensed by the Mauritius and Vanuatu Financial Services Commissions, and all trades are independently checked by VerifyMyTrade. Our 24/7 multilingual support team is always available to assist — if something went wrong, we’d really appreciate the chance to look into it and help.

Your trust matters, and we’re here to make things right.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

I really like their concept for a…

I really like their concept for a different and unusual trading pltfomr…

11 April 2025
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Reply from Olymptrade

Hello Farouk Latif,

Thanks a ton for your kind words! 💚 We're glad you noticed what makes Olymptrade stand out — we’ve worked hard to build a trader-first platform that’s easy to use, yet powerful and secure.

From our Trade Analytics tool to 24/7 support and demo account with unlimited refills, everything is designed to give you a smoother and smarter trading experience.

We’re here whenever you need us — let’s keep growing together!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Totally unprofessional online agent and…

Totally unprofessional online agent and fake app, more than 2months i apply for withdrawal still not received 00971569262147

1 January 2025
Unprompted review
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Reply from Olymptrade

Hello,

We're truly sorry to hear about your experience and the delay you've faced with your withdrawal. We understand how frustrating and unacceptable it must feel to wait this long for your funds.

To help resolve your issue as quickly as possible, please share your Olymptrade account ID. This will allow us to escalate your case directly to our internal team for urgent review. For security reasons, we cannot use phone numbers for verification or case handling.

You can also contact our official support team through the Olymptrade app or website chat — they are available 24/7 and can provide real-time updates on your withdrawal request.

We genuinely apologize for the inconvenience and appreciate your patience while we work to assist you.

Best regards,
The Olymptrade team

Rated 5 out of 5 stars

Fast

Tht process has been smooth with quick withdrawals. I received my funds within the estimated time frame, and I didn’t face any issues.
it’s important for me to know that I can withdraw my profits, and I can do that promptly, and so far, this platform has done just that.
If you like the trading terms, and its platform, have no worries about withdrawals…

29 March 2025
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Reply from Olymptrade

Hello Jamil Hafez,

Thank you for sharing your experience! We're thrilled to hear that your withdrawals have been smooth and timely. It's our priority to ensure all our traders feel secure and supported when managing their funds. If you ever need assistance or have questions about features, don’t hesitate to reach out — we’re always here to help.

Best regards,
The Olymptrade team

Rated 5 out of 5 stars

Web trading can be great

A neat well planned space. Even the light color helps you to see charts better. I was missing it in other platform types. I know that everything is customizable now but ...

26 March 2025
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Reply from Olymptrade

Hello Ahmad Prasetya,

Thank you for your thoughtful review! We're glad you appreciate the design and clarity of the web trading platform. A clean and organized interface can truly make a big difference when analyzing charts and making trading decisions. We’re happy to hear that it’s working well for you.

Feel free to share any suggestions—we’re always looking to improve!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Different modes of making payment

With this broker you get to enjoy different ways payment can be made especially when you are trading and also traveling a lot.

11 March 2025
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Reply from Olymptrade

Hello Omkar Mishra,

Thank you for your feedback! We're glad to know you're enjoying the flexibility of our payment methods. Whether you're trading from home or on the go, we aim to make transactions as convenient and seamless as possible.

If you ever need assistance, our support team is available 24/7.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Advanced account works

Last week, I self-promoted myself to the “advanced” account from a “starter”. Means I can access more signals!
Profitability rate on all trades increased to 85%

24 March 2025
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Reply from Olymptrade

Hello Santosh Sharma,

Thank you for sharing your upgrade experience! We're glad to hear that moving to the “Advanced” status has been beneficial for your trading. Access to more signals and increased profitability are just some of the many advantages our advanced users enjoy.

Wishing you continued success and great results ahead! If you ever need assistance, our support team is here 24/7.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Most reliable & efficient admin & financial system

Nobody asked me to write this commendation, I was so surprised about the speed of withrawal that when my wife asked me: what is wrong, you are pale, did you manage to get the withrawal done? I was pale as in white and shaking, all I could get out is check the emails coming through from OlympTrade, SKRILL and FNB Bank (in ZAR) all at once confirming the transfer to me. The transfer was quicker from Olymptrade to SKRILL when pushing the button in the Olymtrade system to pay than what it was possible for me to lift my finger off the pay button. Absolutely amazing. Yes, I saw all the complaints in Trustpilot on withdrawals but be rest assured using SKRILL, you WILL NOT HAVE ANY ADMIN PROBLEMS! :)

20 March 2025
Unprompted review
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Reply from Olymptrade

Hello Wilhelm Niebuhr,

Thank you so much for taking the time to share your incredible experience! 😊 We’re truly glad that our withdrawal process exceeded your expectations—especially with the speed and reliability using Skrill. Moments like the one you described are exactly what we strive to deliver for every trader on our platform.

Your trust means a lot to us, and we’re happy to know that you found our financial system efficient and dependable. If you ever need anything or want to explore more features, we’re here for you 24/7.

Best regards, the Olymptrade team.

Rated 4 out of 5 stars

Fairly good

Olypmtrade’s platform works well overall, and as a trader who has been around for a while, I appreciate the tools provided. 👍

21 February 2025
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Reply from Olymptrade

Hello Sandeep Kaur,

Thank you for your feedback! We’re glad to hear that you’re finding the Olymptrade platform reliable and the tools useful—especially coming from an experienced trader like yourself.

If you ever want to explore more features or need assistance, we’re here for you 24/7. Wishing you continued success in your trading journey!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

I do not recommend dealing with binary…

I do not recommend dealing with binary options platforms. They claim quick profit, but you will only find yourself losing, even if you are an expert.

20 March 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello Ali,

Thank you for sharing your perspective. We understand that trading—especially in fixed time or binary-style modes—may not suit everyone. At Olymptrade, we emphasize the importance of risk management and continuous learning, and we offer a variety of tools, educational resources, and trading modes so traders can choose what works best for them.

If you have any specific concerns or would like to better understand how to navigate the platform, our support team is here to help you 24/7.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Trading forex here

I don'k know what is the whole hype about FTT, I couldn't do it, maybe because I've been doing forex for years and I just got used to it... You can't teach an old dog new tricks, so forex is more than fine for me. I like the option of Islamic account, and it's just another way of calling it swap-free, and swaps never worked for my advantage anyway, so having no swaps is pretty nice. I can hold a trade longer this way as it doesn't have fees.

I like the blog as well, interestin articles about finance and trading in general, and to the point, not too long.

19 March 2025
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Reply from Olymptrade

Hello Rubén Díaz,

Thank you for your honest and insightful feedback! It's great to hear that you’re enjoying Forex trading on Olymptrade and making the most of the swap-free (Islamic) account option—it’s designed exactly for traders like you who prefer longer-term strategies without the added cost of overnight fees.

We also appreciate your kind words about our blog. Our goal is to keep content clear, useful, and relevant to traders at all levels. While FTT may not suit everyone’s style, having multiple trading modes allows each trader to find what works best for them—just like you did.

If you ever want to explore more tools or have any questions, we’re always here to help.

Best regards, the Olymptrade team.

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