Olympia Pharmaceuticals Reviews 29

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Brey Bridges was outstanding and pleasant in getting me started with setting up an account and following through to make sure I entered my order correctly. He reflects extremely well on you company.

Rated 5 out of 5 stars

Really surprised, , Excellent customer service ! He went out of way seriously trying to get back in touch, & when we did get to connect he didn't hesitate to get things caught up & sent ! Agent done... See more

Rated 5 out of 5 stars

The process was easy and convenient. The formula was perfect as it works extremely well! Thank you. The only drawback was the information was not completely clear on the lack of inclusion of an auto-i... See more

Rated 4 out of 5 stars

Their Trimix products do not work. I was given 3 different prescriptions with the same effect. Each new prescription was supposed to be a "higher dosage" but had the same results with all 3. Tr... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Pharmaceutical Company
  4. Vitamin and Supplements Store

Written by the company

Located in Orlando, Florida, USA, Olympia Pharmaceuticals is the nation's leading 503B and 503A compounding pharmacy. Olympia sells sterile injectables for weight loss, longevity, IV nutrition therapy, and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

This is my second order and excellent customer service

This is my second order. Ordering was easy. Spoke with Joseph and extremely friendly and helpful. In a matter of minutes order was placed and arrived the next day.
Excellent company, prices and customer service. Thanks Joseph for making it so easy to order and get products.
Terry.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Awesome customer service and discretion very detailed explanation of process and use of medications.I work in customer service my representative was knowledgeable and very detailed on this very personal inquiry about their services and treatments.Highly recommend!!!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid if you need the med soon

If you need medicine quickly dont use them lol. I paid and site crashed and then i had to chase them to give me and they took the payment and i didn’t receive any confirmation about delivery. Total blank when if ever the med will come and I need to today.. I regret i picked them, please avoid.

18 November 2025
Unprompted review
Olympia Pharmaceuticals logo

Reply from Olympia Pharmaceuticals

Hello David,

I've sent a request for contact information so that we can investigate and look to see what the issue you're experiencing is.

I should mention now that the company (our company) you're leaving a review for is the US based entity. NOT the Olympia Pharmacy located in the UK.

You're welcomed to converse with me also through my e-mail at: Devin@olympiapharmacy.com.

Rated 1 out of 5 stars

Be Warned: Olympia Pharmacy disabled my account with no notice!!

Olympia Pharmacy locked me out of my account after I clicked a banner to “activate” their new Wesley Pharmaceuticals. No warning, no notice — just instant deactivation. I couldn’t place orders, had to cancel patients, and lost hundreds in revenue.

When I called, support admitted others were affected but said I wouldn’t regain access until Thursday. With their limited shipping hours, that means no products until Tuesday unless I pay an extra $65 for “Saturday delivery.” They offered nothing to make it right — no credit, no apology, nothing.

Their mistake disrupted patient care and damaged my business. For a medical supplier, that’s absolutely unacceptable.

11 November 2025
Unprompted review
Olympia Pharmaceuticals logo

Reply from Olympia Pharmaceuticals

We received this same message via e-mail and had the situation resolved (new paperwork processed & applied to account; all restrictions lift) by the end of the day (4:35pm EST, 11/11/2025). Our Director of Customer Service made an outbound call at 4:42pm EST to give notice of this. The call hit voicemail, and a message was left letting the client know that the situation was resolved sooner than originally mentioned. The complaint mentioned that they would like a credit to cover the additional shipping cost. We are willing to provide compensation, but we are unable to provide it in the form of a credit to the account. We could either create a promo code, or refund the shipping order once the customer submits the order they're interested in having the cost refunded from; whichever the customer prefers. devin@olympiapharmacy.com or customerservice@olympiapharmacy.com are both acceptable inboxes for us to receive your interested path forward.

Rated 5 out of 5 stars

Olympia Pharmaceuticals provide my…

Olympia Pharmaceuticals provide my order within in less than 24 hours received order very next day just as they said. Product works as intended and I’ve already placed a refill and received it just as quick. Thank you.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast easy service and WOW!

Fast easy service and WOW!! it works great!! I have tried almost everything to date and this was honestly my last resort. I thank you my wife thanks you.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Really surprised

Really surprised, , Excellent customer service ! He went out of way seriously trying to get back in touch, & when we did get to connect he didn't hesitate to get things caught up & sent !
Agent done a spectacular job & I'm very appreciative !
Best regards RK

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Had some issues with shipper, Olympia went above and beyond to remedy these issues. Staff is readily available and always extremely helpful. As good as it gets.

8 September 2025
Unprompted review
Rated 4 out of 5 stars

Their Trimix products do not work

Their Trimix products do not work. I was given 3 different prescriptions with the same effect. Each new prescription was supposed to be a "higher dosage" but had the same results with all 3. Tried to get it replaced, but was told I waited too long and was SOL.

Update.

After leaving this review, I was contacted by a manager and was offered a full refund and asked to ship back the unused portion of the product.

30 July 2025
Unprompted review
Olympia Pharmaceuticals logo

Reply from Olympia Pharmaceuticals

We apologize for any inconvenience. We have spoken with the patient and they have been fully refunded on 09/22/2025. If they have further questions or would like us to send proof of the refund please have them call one of our Sales Managers, Kevin at 407-420-8208 or Chris at 407-420-8265 and we will gladly assist.

Rated 5 out of 5 stars

Excellent and fast service always

I've been an Olympia Pharma customer for two years. Their customer service staff is very attentive and efficient. Mike Tran and Joseph go above and beyond to make the purchasing experience quick and easy.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

I rarely give 5 stars But

I rarely give 5 stars, But Matt helped me through the process of starting on trimix. The DR was quick to call, quick to provide the Rx to Olympia, and it shipped next day.

The product has changed my life. It works just like it's supposed to.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Best in class service, great product

They are one of the few companies in the medical world that married speed and a very rigorous process from start to finish. Their online and telehealth process was easy to use. The people I dealt with were extremely knowledgeable, professional, and friendly. They listened to me, answered my questions and addressed my concerns. Their online product and instruction videos and information were helpful and detailed.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

The process was easy and convenient

The process was easy and convenient. The formula was perfect as it works extremely well! Thank you. The only drawback was the information was not completely clear on the lack of inclusion of an auto-injector. Be sure to ask if your kit will include an auto-injector as all the support materials go over instructions for its usage.

29 August 2025
Unprompted review

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