OLX Работа Reviews 17

1. Automated Trademark Strikes with Zero Human Oversight. I listed a pair of original Asics sneakers, only to have my listing deleted due to an automated copyright claim from the trademark owner alleging I was selling counterfeits. I had full proof of authenticity. When I contacted OLX.ua support, they washed their hands of the issue and told me to contact Asics directly. It turned into an endless loop: Asics uses an AI bot to scan sites and mass-report listings, and their support simply bounced me around without resolving anything. The core issue is that OLX.ua blindly accepts these automated reports without any human verification. If a real person had checked my listing, they would have seen it was 100% legitimate. Now, I am left at risk of having my account permanently banned because of an AI's mistake.

2. Flawed Word-Trigger Moderation That Wastes Time and Money. I paid to promote a listing for a smartphone, but it was immediately rejected for "violating rules" with absolutely zero specific explanation. After wasting a lot of time troubleshooting, I realized their system triggered simply because I used the phrase "unoriginal charging device" (meaning I was including a compatible third-party charger, not a fake phone). The system falsely flagged it as a counterfeit product. Worse, OLX doesn't allow you to edit a rejected paid listing—you have to delete it and recreate it entirely from scratch. It’s incredibly frustrating to spend money and time only to be penalized by a poorly configured keyword filter.

3. Hypocrisy and Tolerance of Actual Scammers. You might assume from the above that OLX.ua strictly fights counterfeits, but my experience as a buyer proves the exact opposite. I found a seller openly listing clearly fake products (computer mice). When I contacted them, the seller was incredibly aggressive, impolite, and used abusive language. I reported both the fake listings and the seller's behavior to OLX.ua. The result? Absolutely nothing. The listings are still active, and the abusive seller faced zero consequences.

Ultimately, OLX.ua relies on broken automated systems that punish honest users while allowing actual scammers and abusive sellers to operate freely. Terrible user experience.

They force people to use their delivery service, which is really expensive. On top of that, you can only place a couple of items per category for "free". How can people continue to use this platform? Is there really no better alternative in Ukraine?

Модерация должна быть быстрее, обновите интерфейс, а так сойдет

Sellers don't follow order actions in limited amount of time. I want to purchase old electronics (CRT) or products which is rare (such as DDR3L 16GB RAM 1 kit for my laptop). After messaging and confirming order, they simply ignore it and product is never arrived to destination point. Really frustrating.

They removed my ad and blocked my account without notice. I tried to contact their customer service but they replied with a copy and paste notice claiming I had violated some rule but would not indicate was it was. Upon questioning they did not respond and refused to clarify their position. I was advised by some local friends that they don't want people to use their free service and that this some corrupt way to make people use their paid service. Either way, it's a very Soviet way to go about things.