Olviarose Reviews 300

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the selection of clothing and find the website easy to navigate, with some noting that ordering is simple and efficient. Some customers are pleased with the appearance of the products online and are excited about their purchases, with a few even finding the quality better than expected. However, a significant number of people were dissatisfied with the quality of the products, describing them as cheap, poorly made, and not matching the website's images. There is also widespread frustration regarding refunds, with many reviewers reporting difficulties in obtaining full refunds, being offered partial refunds, or being asked to return items to China at their own expense. Some customers also mentioned issues with sizing being inaccurate and orders taking a long time to arrive.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers expressed significant... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers describe the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers express strong dissatisfaction, raising... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report that the company makes it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dresses are absolutely lovely and the material too, it does take some time for delivery so make sure you give yourself plenty of time. You can get a refund but it's not an easy procedure, however... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

First of all a great selection of classy clothing.. when ordering get a email confirmation and also if any queries also get a quick response so helpful. Kept updated and I love the styles .

Rated 5 out of 5 stars

Found this site through adverts on Instagram and it was so easy to use. Ordering was simple. Product quality looks better than most of these pop ups & I’m excited to try in my outfits when they arrive... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

300 reviews

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Rated 1 out of 5 stars

NOT a UK Site

I believed this to be a UK based site and it's not. I ordered 3 dresses all in a size medium and when they arrived they were the equivalent of an extra small. I entered my height, weight and measurements into their website and was recommended a size small. When a I requested information on a refund I was advised I could keep the dresses and receive a 10% refund which is ridiculous if they do not fit. I have now had to send them back to China and it's cost me almost £40. The website is very misleading and the sizes are way off. One of the dresses looked nothing like the website and the material was shocking.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Found the most perfect dress appear…

Found the most perfect dress appear over and over on my Instagram page, everytime I clicked on it it didn’t have my size.
Luckily it came back in stock and even got a discount. Cannot wait to wear this to a wedding this year!!

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this site unless you…

Do NOT order from this site unless you are absolutely sure you are going to like the product. The website says returns are possible but they go through every avenue to get you to keep the product before offering 20% refund and keep the product. The alternative was to send it back to China for a full refund.
The dress I ordered was nothing like what I expected. It was made of very cheap material and, in my view, unwearable.
If I could give Olivia Rose a zero rating I would. As it is, I have given them a very generous one star.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate this company 0 Stars

If I could rate this company 0 Stars, i absolutely would.

False advertising states they are a London based company but are actually in China. Ordered a £45 dress for a cheap looking dress to arrive which I could have gotten off SHEIN (which probably still would have been better quality?!) they are doing everything they can to avoid refunding me and I have to send the item back to China which no doubt will cost a bomb! Please do not purchase from this brand!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Great prices.

The website is so easy to use, and the clothes look genuinely beautiful. I had a quick question about an update on my order and the response was fast and really helpful. Brilliant service and I'm looking forward to receiving my first order.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

I found this clothing site from…instagram

I found this clothing site from instagram.
SCAM SCAM SCAM
AVOID
Do not buy from these people I ordered two dresses which took over 20 days to arrive and they like nothing like the website picture. Very poor quality chiffon dresses.
Return address is void
Multiple names from customer services all conflicting information.
Waste of 74 quid.
Can’t wear the dresses the sizes are totally wrong:

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company waited weeks for my…

Terrible company waited weeks for my order and when it arrived nothing like picture trying to get a refund as paid £44.95 for my item and the address they sent the postcode is invalid SCAM SCAM SCAM

19 May 2026
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆Misleading Practices, Poor Quality & Impossible Returns

★☆☆☆☆ – Misleading Practices, Poor Quality & Impossible Returns
I strongly advise others to avoid this shop. My experience suggests highly misleading and deceptive practices.
Customers are encouraged to leave positive reviews immediately after placing an order—before receiving the item—making the overall rating unreliable.
What I experienced:
No transparent delivery timeframe at checkout
After chasing my order, I was told delivery could take up to 14 working days
The item that arrived was poor quality, with fabric nothing like what was advertised
The returns policy is effectively unusable:
The item arrived without tags, yet returns require tags
You must pay return shipping yourself
There is no clear return address provided anywhere on the website
Overall, this felt like a very misleading buying experience from start to finish. I would not recommend purchasing from this company.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a complete HOAX

This company is a complete HOAX. The quality is awful, false advertising, the dresses look nothing like what they show online, all made in China using cheap fabrics which they claim to be UK based, customer service is appalling. They pretty much won’t allow you to return anything and have an undisclosed, punitive returns policy. The positive reviews are fake. DO NOT BUY FROM THEM.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, do not buy from here. They send dresses from shein instead of the dress you’ve ordered. DO NOT BUY

19 May 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give them 1 star

I wouldn’t even give them 1 star, herendous quality looks nothing like what’s advertised, fight like anything to get your money back which I finally managed 50% (better than nothing) I can’t explain how bad! Refused to give me full refund but they said order anything else to same value and will ship free of charge, makes no sense, the dress was cheap nasty and was completely ripped off!! I wish I had read reviews before, SCAM awful company should be shut down!!!

19 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

This company claims to be based in London, but the items are actually shipped from China and delivery took over 14 days. Returning items is almost impossible because the return cost was quoted at around £35 — more than the dresses were worth.
The dresses I received looked nothing like the photos on the website. The material was extremely thin, flimsy, and poorly made, with some items not even properly finished.
Customer service was appalling and completely unhelpful throughout the process. It feels like this company only cares about taking people’s money with no concern for product quality or customer satisfaction.
I would strongly advise others to stay clear and avoid wasting your money.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Quality! Terrible Return! Terrible Company!

Had to vote one star as I couldnt give zero.
Awful company, if you could even call it that!! I bought a dress for my graduation, when it arrived it was worse quality than Shein.
From the reviews I don't think I'm even going to attempt to return the dress.
PLEASE AVOID AT ALL COSTS!!!

19 May 2026
Unprompted review
Rated 1 out of 5 stars

I bought 4 dresses from them and they…

I bought 4 dresses from them and they were not suitable. It took three weeks for them to arrive. Although they say it is from London, the return is to China which costs a lot as you have to send them yourself and you have to pay insurance and any taxes due. This company is awful and do not want to refund your money. A series of email have been received from this company but they do not under any circumstances want to refund your money. Do NOT buy anything from this company.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order for here!!

Arrived over 3 weeks late, cheapest material. Literally Shein is better than this brand which says ALOT! Paying higher prices for worse fabric & print. It’s horrific, disappointed is such an understatement. No wonder they have their comments turned off on social media lol!

19 May 2026
Unprompted review

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