The dresses are absolutely lovely and the material too, it does take some time for delivery so make sure you give yourself plenty of time. You can get a refund but it's not an easy procedure, however... See more
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beautiful designs
beautiful designs, good quality and perfect for any occasion. feels both classy and chic.
NOT a UK Site
I believed this to be a UK based site and it's not. I ordered 3 dresses all in a size medium and when they arrived they were the equivalent of an extra small. I entered my height, weight and measurements into their website and was recommended a size small. When a I requested information on a refund I was advised I could keep the dresses and receive a 10% refund which is ridiculous if they do not fit. I have now had to send them back to China and it's cost me almost £40. The website is very misleading and the sizes are way off. One of the dresses looked nothing like the website and the material was shocking.
Found the most perfect dress appear…
Found the most perfect dress appear over and over on my Instagram page, everytime I clicked on it it didn’t have my size.
Luckily it came back in stock and even got a discount. Cannot wait to wear this to a wedding this year!!
Do NOT order from this site unless you…
Do NOT order from this site unless you are absolutely sure you are going to like the product. The website says returns are possible but they go through every avenue to get you to keep the product before offering 20% refund and keep the product. The alternative was to send it back to China for a full refund.
The dress I ordered was nothing like what I expected. It was made of very cheap material and, in my view, unwearable.
If I could give Olivia Rose a zero rating I would. As it is, I have given them a very generous one star.
Easy to order
Easy to order, great communication about delivery. Brilliant!
If I could rate this company 0 Stars
If I could rate this company 0 Stars, i absolutely would.
False advertising states they are a London based company but are actually in China. Ordered a £45 dress for a cheap looking dress to arrive which I could have gotten off SHEIN (which probably still would have been better quality?!) they are doing everything they can to avoid refunding me and I have to send the item back to China which no doubt will cost a bomb! Please do not purchase from this brand!
Great prices.
The website is so easy to use, and the clothes look genuinely beautiful. I had a quick question about an update on my order and the response was fast and really helpful. Brilliant service and I'm looking forward to receiving my first order.
I found this clothing site from…instagram
I found this clothing site from instagram.
SCAM SCAM SCAM
AVOID
Do not buy from these people I ordered two dresses which took over 20 days to arrive and they like nothing like the website picture. Very poor quality chiffon dresses.
Return address is void
Multiple names from customer services all conflicting information.
Waste of 74 quid.
Can’t wear the dresses the sizes are totally wrong:
Terrible company waited weeks for my…
Terrible company waited weeks for my order and when it arrived nothing like picture trying to get a refund as paid £44.95 for my item and the address they sent the postcode is invalid SCAM SCAM SCAM
★☆☆☆☆Misleading Practices, Poor Quality & Impossible Returns
★☆☆☆☆ – Misleading Practices, Poor Quality & Impossible Returns
I strongly advise others to avoid this shop. My experience suggests highly misleading and deceptive practices.
Customers are encouraged to leave positive reviews immediately after placing an order—before receiving the item—making the overall rating unreliable.
What I experienced:
No transparent delivery timeframe at checkout
After chasing my order, I was told delivery could take up to 14 working days
The item that arrived was poor quality, with fabric nothing like what was advertised
The returns policy is effectively unusable:
The item arrived without tags, yet returns require tags
You must pay return shipping yourself
There is no clear return address provided anywhere on the website
Overall, this felt like a very misleading buying experience from start to finish. I would not recommend purchasing from this company.
This company is a complete HOAX
This company is a complete HOAX. The quality is awful, false advertising, the dresses look nothing like what they show online, all made in China using cheap fabrics which they claim to be UK based, customer service is appalling. They pretty much won’t allow you to return anything and have an undisclosed, punitive returns policy. The positive reviews are fake. DO NOT BUY FROM THEM.
Absolute scam
Absolute scam, do not buy from here. They send dresses from shein instead of the dress you’ve ordered. DO NOT BUY
I wouldn’t even give them 1 star
I wouldn’t even give them 1 star, herendous quality looks nothing like what’s advertised, fight like anything to get your money back which I finally managed 50% (better than nothing) I can’t explain how bad! Refused to give me full refund but they said order anything else to same value and will ship free of charge, makes no sense, the dress was cheap nasty and was completely ripped off!! I wish I had read reviews before, SCAM awful company should be shut down!!!
DO NOT USE THIS COMPANY
This company claims to be based in London, but the items are actually shipped from China and delivery took over 14 days. Returning items is almost impossible because the return cost was quoted at around £35 — more than the dresses were worth.
The dresses I received looked nothing like the photos on the website. The material was extremely thin, flimsy, and poorly made, with some items not even properly finished.
Customer service was appalling and completely unhelpful throughout the process. It feels like this company only cares about taking people’s money with no concern for product quality or customer satisfaction.
I would strongly advise others to stay clear and avoid wasting your money.
Terrible Quality! Terrible Return! Terrible Company!
Had to vote one star as I couldnt give zero.
Awful company, if you could even call it that!! I bought a dress for my graduation, when it arrived it was worse quality than Shein.
From the reviews I don't think I'm even going to attempt to return the dress.
PLEASE AVOID AT ALL COSTS!!!
I bought 4 dresses from them and they…
I bought 4 dresses from them and they were not suitable. It took three weeks for them to arrive. Although they say it is from London, the return is to China which costs a lot as you have to send them yourself and you have to pay insurance and any taxes due. This company is awful and do not want to refund your money. A series of email have been received from this company but they do not under any circumstances want to refund your money. Do NOT buy anything from this company.
Don’t order for here!!
Arrived over 3 weeks late, cheapest material. Literally Shein is better than this brand which says ALOT! Paying higher prices for worse fabric & print. It’s horrific, disappointed is such an understatement. No wonder they have their comments turned off on social media lol!
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