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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautiful fabrics, sharp construction, and overall craftsmanship. Many people commend the outstanding customer service, noting the helpfulness, responsiveness, and professionalism of the staff who assist throughout the entire process, from measurement to delivery. The fit of the garments is frequently mentioned as perfect, often exceeding expectations and eliminating the need for further tailoring. However, some customers experienced issues with order tracking, needing to send multiple emails to check the status of their purchases. A few people also reported receiving items that did not fit correctly on the first attempt, leading to exchanges or disappointment.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the amazing and high-quality... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Customers frequently praise... See more

Staff

Consumers consistently find staff to be positive, helpful, and professional. Many reviewers praise specific... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Order

Users describe ambiguous interactions with order. Many customers report great experiences, praising the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received my first (of, hopefully, several) suits from Oliver Wicks. I can't say enough good things about the tailoring, suit and lining fabric, attention to detail, available options, pricing,... See more

Rated 5 out of 5 stars

I am a long-time customer of Oliver Wicks, and I highly recommend them to anyone in need of suits or sport coats. They offer high quality, made-to-measure garments for only slightly higher cost than o... See more

Rated 5 out of 5 stars

I have bought several items from the Oliver Wicks site (shirts, chinos, shoes, ties, scarves) and I have always been satisfied with the quality of their products, which is top-notch. I also have to co... See more

Rated 5 out of 5 stars

I ordered a suit for my son’s wedding. I was a little nervous at first about ordering a suit online but the whole process was smooth and easy, with helpful support staff. The suit looks great, with a... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Custom Tailor
  5. Men's Tailor

Information provided by various external sources

Better menswear, proudly made in Europe. Custom tailored from the finest fabrics by the traditional mills of Italy. Free worldwide shipping & returns. Order online at www.oliverwicks.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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Rated 5 out of 5 stars

Best Fitting Suit

Not only was the process professional and easy, Oliver Wicks helped me throughout the process to insure I had a suit that fit perfectly. I highly recommend Oliver Wicks to anyone looking for a high end, custom made suit.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company

I have bought several items from the Oliver Wicks site (shirts, chinos, shoes, ties, scarves) and I have always been satisfied with the quality of their products, which is top-notch. I also have to commend the company's customer service, which is always helpful and courteous. Finally, the sizing and craftsmanship of their made-to-measure garments is spot on. I am very pleased with it.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Company Excellent Service

I custom built a three peace suit as I had three weddings this year August and September. The process of taking measurements and picking styles was lengthy but worth it in the end. I needed assistance from a friend to help me with all my measurements. Being as thorough and detailed as possible because I wanted to get everything right the first time. This was also my first time custom building a suit from a website. Carissa from Oliver Wicks was a phenomenal help. Always responsive and asked great questions to make this process easier. They gave me the option if I needed to make any alterations up to $125. I highly recommend purchasing and custom building a suit with Oliver Wicks as they take the worry away for you.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Nice Suit

I ordered a suit for my son’s wedding. I was a little nervous at first about ordering a suit online but the whole process was smooth and easy, with helpful support staff. The suit looks great, with a much better fit than any off- the-shelf suit I have worn. The suit needed a minor alteration and the company covered that without question. No surprises: just good quality, delivered on time, and with helpful assistance.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Off-the-Charts Great Tailoring and Customer Service

I just received my first (of, hopefully, several) suits from Oliver Wicks. I can't say enough good things about the tailoring, suit and lining fabric, attention to detail, available options, pricing, and customer service. In all my years of retail purchasing, this is by far the best customer service I have ever experienced. And do I love my new suit or what! Oliver Wicks staff are the gold standard. Keep up the good work team.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

I am a returning customer

I am a returning customer. I have purchased seven suits from them in the past and just received the eighth. The customer support is amazing throughout the whole process (A special thanks to Andreya). They manufacture and deliver the suits on time and the fit and quality are fantastic . I Highly recommend Oliver Wicks.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Nice quality suit for a good price

Nice quality suit for a good price, my suit was almost late for my wedding, but it made it a few weeks before I needed it. My contact Mimi with Oliver Wicks was giving me updates consistently on the status of my shipment. It showed up on time and looked fantastic for my wedding.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer support and great quality

The customer support was amazing throughout the whole process (shoutout to Carissa!). They managed to manufacture and deliver the suit on time and the fit and overall quality were great. Highly recommend to anyone buying their first made to measure suit.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

I am a returning customer and for good…

I am a returning customer and for good reason. Oliver Wicks and staff are truly professional. My last order of a suit and sport jacket just arrived. both garments fit perfectly. The process was seamless, professional, and they delivered as advertised. They constantly stay in touch and provide timely updates. The quality of their material is outstanding and appropriately priced.

Highly recommended

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing craftsmanship! High quality italian fabric

I just received my second suit from Oliver Wicks. They nailed it! It fits me beautifully! The craftsmanship and attention to detail is amazing. I do not write very many reviews, only when I am blown away by the service or product. The customer service and their product is off the chart great!. I would highly recommend Oliver Wicks for your next custom made suit.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Buying a suit online, I initially had hesitation. I have a body type that absolutely needs tailoring. While Oliver Wicks has a tailoring service they offer where they refund the cost of your tailoring, I was blown away by the support I received when my suit was made too small and untailorable. I was offered a brand new suit, free of charge, and their team was with me every step of the way. A special shoutout to Mimi, who communicated thoroughly and promptly every step of the way. Her effort deserves a review of its own.

As for the suit itself, great quality, great fit, cant complain at all. I got compliments on mine right away and I highly recommend. They also save your measurements in their system for future orders.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Vendetta Dark Navy Birdseye Suit

This was my first purchase from OW and overall it was a fantastic experience. Carissa was easy to work with, courteous, and prompt with her replies, even considering the time difference (I’m in the US). The first jacket didn’t fit right and it was remade, no questions asked. The remake fits great. Some patience is required since this is MTM and they are based in Europe but my experience is that the finished product was well worth the wait. The fabric, quality, and craftsmanship are top notch. I will definitely order from OW again.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

My Oliver Wicks Experience

Everything about my Oliver Wicks experience was superb. The measuring process was simple, the customer service impeccable, and I was pleased with the quality of my final suit. Needless to say I will be ordering from Oliver Wicks again!

9 December 2024
Unprompted review

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