Olive & Ivy Candles Reviews 15

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Candle Store

Written by the company

Artisan Soy Candles, Wax Melts & Reed Diffusers. Based in Billericay, Essex. 100% vegan & cruelty free Biodegradable packaging


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Hand Soap

We bought their Hand Soap Dark Honey & Tobacco and is great smelling feels nice quality. Everyone comments how great it is! Well done

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful packaging and my family love the candles I have given them as gifts (they now buy the candles and melts too) love that soy is used, these products are my absolute favourites.

15 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and service which I…

Excellent products and service which I would (and do!) wholeheartedly recommend. The candles have beautiful fragrances and are really long lasting. I gave several as gifts at Christmas and people are still talking about them. I will definitely buy the candles again and again.

15 February 2021
Unprompted review
Rated 5 out of 5 stars

I adore Olive & Ivy candles

I adore Olive & Ivy candles, and their wax melts! The scents are amazing and you can really smell them when they are burning. I really like that they use soy wax, making me feel more comfortable that there aren’t harmful fumes in the air around my children. Lovely small business which deserves masses of success!

15 February 2021
Unprompted review
Rated 5 out of 5 stars

Made and sent with love.

Absolutely lovely product. Candles, diffuser and candle melts are super. The candles burn all of the wax not just down the centre. Gorgeous packaging, and little cards included. I was very lucky to not only get some candles for Christmas but now a diffuser for Valentine. The ladies certainly put love into their products. Thank you.

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! The vegan, eco and clean ingredients used infested me at the start but the beautiful scents, impeccable service and little extras (gift cards that were so lovely) made me order again! Great business that I will be using again!

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Great experience, great product

Excellent, friendly service, beautifully packaged and lovely, competitively priced candles. Discounts offered on multi-buy is another reason to shop with oliveandivy candles. Highly recommended.

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Great products, great service

Candles are lovely. I bought a few for Christmas and all smelt great. I had a query about the re stocking of scents which was answered promptly. Delivery was good and everything felt personal. I'll be ordering more in the future and will look to try other products such as the Reed diffusers. Would certainly recommend.

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful fragrances

Beautiful fragrances! My house smells incredible with all the different scents as you walk through :) my wax burner lasts forever!

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and amazing products

Excellent service and amazing products! The soya candles smell amazing the whole time they are burning, unlike non-soya products that lose their smell and the packaging is lovely! Highly recommend!

14 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look