Oliunìd - All you Need for Climbing Reviews 

3,963
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Fast, efficient service, with a competitive price. I easily found the product I was looking for, and purchasing was quick and easy. The only reason I didn't give it 5 stars is that they don't offer d... See more

Rated 5 out of 5 stars

That was the fastest online delivery I’ve ever experienced. From Milan to Germany in less than 48 hours. The parcel was already on its way just three hours after I placed the order. Great offers, easy... See more

Rated 4 out of 5 stars

Fast shipping to germany, great product. Bur you should be sure about what you want (size/colour…) if you order from outside italy, because it can get expensive to send something back. I used a size... See more

Rated 5 out of 5 stars

Oliunid has been a joy for several years now. Almost all climbing stuff was purchased here. I'm keeping an eye on the selection and plan to buy here in the future.

Company details

  1. Sporting Goods Store

Written by the company

Oliunìd is Italy's premier destination for all your climbing needs, both online and in-store. As the leading supplier in the country, we offer a comprehensive range of climbing equipment, footwear, and apparel. Our selection is curated to cater to climbers of all levels, from beginners to seasoned professionals. With our commitment to quality, innovation, and customer service, Oliunìd aims to provide the best climbing gear solutions in the market. We are proud to help you scale new heights!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

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(3,963)

1,174 reviews in the last 12 months

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Rated 4 out of 5 stars

Climbing Pants

Fast shipping to germany, great product. Bur you should be sure about what you want (size/colour…) if you order from outside italy, because it can get expensive to send something back. I used a size recommondation from a german website to get it right.

23 July 2025
Rated 1 out of 5 stars
Oliunìd - All you Need for Climbing logo

Reply from Oliunìd - All you Need for Climbing

Hello Raphaela,

Thank you very much for your feedback, and we sincerely apologize for the delay in delivering your order.

We want to clarify that the shipment was dispatched on the same day as your purchase, as promised. However, we must admit that according to the tracking information, UPS took longer than expected to complete the final delivery.

We completely understand your frustration, especially considering that you had to return to Brazil and were unable to receive the order due to this unexpected delay.

While the delay was not directly caused by us but by the shipping company, we take responsibility for the complete customer experience and apologize for the inconvenience caused.

If you would like to give us another chance in the future, we would be delighted to ensure a more satisfactory shopping experience.

Thank you for your understanding
Oliunid Team

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCE. Second time buying here. The first time, it took a month to deliver. The second time, after more than a month wait, and not even working tracking code (they claim the postal service can't track their parcels, which I know not to be true), I asked for a refund.
They responded quite promptly that they asked the courier to return the package to their warehouse, and upon arrival of the shipment (that I've never seen) they would refund me for the shoes.
I've been waiting for this to happen. In the meantime, I left the country and two weeks later I receive a call from the place I used to live in that the shoes have been delivered!
Two months late, and with a return and refund that was never processed.
At this point, I doubt I will ever see a refund!

DO NOT TRUST THESE PEOPLE! Give yourself a favour, and buy from other online retailers that deliver in actual 2 working days for just $10 more.

17 July 2025
Unprompted review
Oliunìd - All you Need for Climbing logo

Reply from Oliunìd - All you Need for Climbing

Hello,

Thank you for your feedback and we sincerely apologize for the frustrating experience you've had.

We want to clarify that, currently, we offer three different shipping services to Australia, and you selected the postal service option. This service relies on Australia Post for delivery and, unfortunately, we have very limited control over their tracking systems and delivery times once the package enters their network.

We understand your frustration regarding the tracking issues and delivery delays. For future orders, if you need faster and more reliable delivery with better tracking, we strongly recommend choosing a courier service like UPS or FedEx, which provide more control and visibility throughout the shipping process.

Regarding your refund situation, please contact our customer service team directly so we can review your specific case and work toward a fast resolution.

Best regards,
Oliunid Team

Rated 3 out of 5 stars

The carton box was way too huge

The item was very good but the delivery system is weird. You literally put a pair of sandals shoebox into a delivery box that could fit 8 shoeboxes. As a highly expected outcome the deliverer could not fit that into the mailbox and I had to pick that up far from the house.
Next time you could rationalize the size of the carton box to the size of the item to be delivered.

19 June 2025
Oliunìd - All you Need for Climbing logo

Reply from Oliunìd - All you Need for Climbing

Hi Maxime,

Thank you for your feedback.

After an internal review, we found that your order was shipped directly from one of our physical stores. Unfortunately, they had run out of smaller boxes at that time and decided to ship the parcel using the available packaging to avoid delaying your order while waiting for new supplies from our headquarters.

This choice ended up costing us more in shipping, but we hoped it would be appreciated given the faster processing.

We’re currently working to ensure that smaller boxes are always available in-store to avoid similar situations in the future.

Thank you again for helping us improve
Oliunìd Team

Rated 5 out of 5 stars

Great deal on the product I was looking…

Great deal on the product I was looking for. The order was filled very quickly. Email support was prompt and friendly. I just wish they would not ship via UPS which is not very functional (but nonetheless, the package arrived after one week which is acceptable).

17 June 2025
Rated 5 out of 5 stars

Delivery time exceeded expectations in a good way

Ordered a pair of hiking shoes from Oliunid expecting that delivery from Spain to Australia was would take 10 days to 2 weeks. The shoes were delivered in a week which is better than some local outlets here in Australia. I will definitely consider using Oliunid in the future.

26 May 2025
Unprompted review
Rated 4 out of 5 stars

Good in buying bad in returning

I got my package in time and everything about buying was perfect, bought a pair of climbing shoes but they didnt fit me at all so i sent them back just like u can see in theyr web, writing the order number and all that shit. i called to the shop to ask how much time would it take to get my money so i can buy the same shoes but 0.5 sizes bigger, they said it would take like 10 days or less so i can buy them now and then i would get the money from the returned ones. Its been almost 20 days and i didnt got my money back yet, ill call again and see if i can get my money, ill update this when i get it.

26 May 2025
Unprompted review

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