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See what reviewers are saying

Rated 5 out of 5 stars

Willingness to listen professional and friendly Dr.MUHAMMAD Maroof One of the best doctor in town i found through oladoc i appetite their efforts to realy put such skilled doctors on board. I true... See more

Company replied

Rated 1 out of 5 stars

THIS IS A SCAM APP, WORST CUSTOMER SERVICE. I BOOKED AN APPOINTMENT PAID 4K APPOINTMENT WAS NOT BOOKED UPON ARRIVAL AT THE HOSPITAL. MY MOM SUFFERS FROM BP AND I HAD THE WORST TIME. THEY DID NOT REFUN... See more

Rated 5 out of 5 stars

I’ve had a really smooth experience using Oladoc. Booking appointments is super easy, the app is user-friendly, and I was able to find verified doctors without any hassle. The reminders and follow-ups... See more

Company replied

Rated 3 out of 5 stars

This is a Good Platform But sometimes they misguide the patient. last month i booked an appointment with a physiotherapist but when i went to the hospital the doctor was not available and i was not ev... See more

Company replied

Company details

  1. Health Consultant

Written by the company

oladoc is Pakistan's largest and most trusted digital healthcare platform, connecting patients to doctors. Our services include online doctor consultations, lab test booking, surgery booking, in-person appointment scheduling, medicine delivery, and corporate wellness programs. oladoc is dedicated to making healthcare more accessible and convenient for everyone.


Contact info

3.5

Average

TrustScore 3.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

THIS IS A SCAM APP

THIS IS A SCAM APP, WORST CUSTOMER SERVICE. I BOOKED AN APPOINTMENT PAID 4K APPOINTMENT WAS NOT BOOKED UPON ARRIVAL AT THE HOSPITAL. MY MOM SUFFERS FROM BP AND I HAD THE WORST TIME. THEY DID NOT REFUND ME.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

My experience is very very worst i will…

My experience is very very worst i will mot recommend just now i paid 2k online video consultation doctor came only for 5 minutes he didn’t listen me properly and their customer service they did not fix m mentioning the doctor profile waste of money its totally m really really disappointed.
Doctor Name is
Dr Ammar Yasir Chohan
Neurology plz dont book appointment with him
I am writing this from Ireland.

26 January 2026
Unprompted review
oladoc logo

Reply from oladoc

We’re sorry to hear about your experience and truly regret the inconvenience caused. This is not the level of care we aim to provide. Your feedback has been noted and will be reviewed internally to ensure this is addressed. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I’ve had a really smooth experience…

I’ve had a really smooth experience using Oladoc. Booking appointments is super easy, the app is user-friendly, and I was able to find verified doctors without any hassle. The reminders and follow-ups are helpful, and it saves a lot of time compared to traditional appointment booking.

8 January 2026
Unprompted review
oladoc logo

Reply from oladoc

Great to hear about your positive experience with oladoc. If you need further support or wish to book an appointment please call our 24/7 helpline number 04238900939

Rated 5 out of 5 stars

Excellent user experience

User experience of application is excellent. They understand natural human behavior. The pool of verified doctors has helped me several times.

31 December 2025
Unprompted review
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Reply from oladoc

We’re happy we could assist and make a difference for you!

Rated 5 out of 5 stars

Good Experience

Good Experience

5 November 2025
Unprompted review
oladoc logo

Reply from oladoc

Thank you for your feedback! Providing our users with a good experience is exactly what we at oladoc strive for.

Rated 5 out of 5 stars

Satisfied

Easy way to book appointments with doctors.

3 November 2025
Unprompted review
oladoc logo

Reply from oladoc

Appreciate the feedback. Thank you for using oladoc.

Rated 1 out of 5 stars

Serious Negligence.

Assalamualaikum
Dear Sir,
Today I reached south city hospital before the given time for Dr. Gohar Alam's appointment booked on 1st October, then I suddenly came to know that Dr is not available in town and hospital informed me that Oladoc is not connected with hospital at all.
My question is if the Oladoc is not officially connected with the hospital then why Oladoc using name of hospital in the massage as "REGARDS SOUTH CITY HOSPITAL".
I just called Oladoc helpline and the representative told me that we are connected with the hospital it's all hospital negligence.
Please check this and clear who is responsible for this issue.

20 October 2025
Unprompted review
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Reply from oladoc

We’re sorry to hear about your experience and would like to make it right. Kindly send us an email with your details at care@oladoc.com

Rated 1 out of 5 stars

Worst services and app

Worst website
Wost customer service
Scammers
I paid them the money and finally got consulted by a dermatologist after trying their shit app many tme and she was in so hurry and she told me that she will add my prescription on the app it's been 3 days I have not got my prescription even after chasing them on email as well
Worst Worst worst

3 October 2025
Unprompted review
oladoc logo

Reply from oladoc

We apologize for the inconvenience and appreciate you bringing this to our attention. Please share the details of your appointment at care@oladoc.com and we'll look into it promptly.

Rated 1 out of 5 stars

They are a Scam

Scheduled an appointment with a psychologist Dr Ramsha Waleed, she prescribed medicine which is supposed to be done by psychiatrist. We booked appointment for counseling not medicine. All she did was telling us to breath in and out. WE KNOW THAT ALREADY. We are coming to you because we need better guidance. And then she said please get checkup from psychologist! YOU ARE A PSYCHOLOGIST, that's what you have mentioned in your profile. She is scaming people, and app doesnt let us leave bad review for doctors that's why you'll only see good reviews.
Its a Scam.

30 September 2025
Unprompted review
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Reply from oladoc

We’re very sorry to hear about your experience. At oladoc, we take feedback like this very seriously. Please reach out to us directly at care@oladoc.com so we can look into the matter and assist you further.

Rated 5 out of 5 stars

Excellence in Health tech Industry

My experience with oladoc has always been exceptional. The platform consistently helps me book appointments with expert doctors nearby, providing complete guidance throughout the process. From seamless scheduling to access to verified specialists, it's been a reliable service I trust wholeheartedly. Plus, the customer support is outstanding—prompt, helpful, and always there when I need it.

28 August 2025
Unprompted review
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Reply from oladoc

Thank you for placing your trust in oladoc.

Rated 5 out of 5 stars

Best eye specialist in Karachi

Best eye specialist in Karachi

19 January 2025
Unprompted review
oladoc logo

Reply from oladoc

Thank you. We make sure to curate our list of specialists based on experience and patient reviews. We hope you managed to connect with right specialist for your needs.

Rated 1 out of 5 stars

Extremely horrible platform as most of…

Extremely horrible platform as most of the doctors are simply a time waster and dodgy. These SCAMMERS are simply stealing the money and not replying to you.
I DO NOT recommend them at all, as it is one of the worst platforms to see doctors.
Dr Idress is one of the worst doctors I have ever come across.

17 June 2025
Unprompted review
oladoc logo

Reply from oladoc

Hi Muhammad Iqbal,
We're truly sorry to hear about your experience and apologize for the inconvenience and frustration you've faced. This is not the standard of service we aim to provide.

Please share more details with us at care@oladoc.com so we can investigate the matter further and take appropriate action. Your feedback is important to us, and we’d like the opportunity to make things right.

Thank you.

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