Ola Reviews 2,199

OLA : Biggest Scam!!! No option to change destination (26 kms). Trip was charged fully 281/- when I had taken the ride for a shorter distance (10 kms).

Now a days ola is the worst, no driver comes and all cancel the ride so I am v un happy with the service and will never use ola....

Ola drivers always end up in charging more what was actually shown on the app.
They fool passengers by adding a fake amount.
I booked an ola cab. The fare decided was at 400.
I got off the ride midway to my final destination(Almost 20 minutes distance is yet to be covered)
Still he charged 400 and when I denied to pay the full amount, he started arguing.
Please uninstall ola app and never use their services

I have took ola auto (auto CRN 9452520162) from air port Chennai to my designation, the fare shown is RS 306.
While dropping auto driver threatened me to pay Rs 400, I asked the justification he is lying that he is messaged me about the amount.
I didn't received such message from
him. I try to complaint to ola, the ola link saying that you report to nearest police station.
My question is what about responsibility of ola on customer safety

The worst kind of experience #ola horrible. No customer support horrible driver Govind Kumar Car num 4114 he was a gunda he hit my 84 year old father ran of with my one bag just because we asked him to put the AC on. Terrible experience n no response from the support team

Very bed experience the cab driver taken extra charge 1000 Rs incudes toll free and airport fees

Ola is charging customers like anything, taking triple times charges during the day time, taking money unnecessary just for a 5 min distance to go to next layout they ask charges close to Rs.100 upon this they want us to donate Rs.1extra, on top of these they block drivers from accepting rides and ask us to choose the extra tips to get the fastest ride like Rs.10,20,30,40,50. So where is this ola going and for what purpose they are taking soo much of money for the ride when the metre itself will not cross even the minimum charge of Rs.30? Who gave them the rights to charge soo much, Upon all these unprofessional, rude, using abusive language drivers. Ola is ignoring all the customers reviews but some day all these reviews will be counted and hope they will give atleast a basic services to the customers. It's high time for ola team to look into all these issues and sort it out.

Last time I booked a ola 11th May 3:40 am dur to some ola driver bank issues I paid him 3 time payment after receiving the amount ola driver did not return my money

I don't want that money but I want justice.ta ki next time se ksis k sath aisa na kari ya toh aap log unka ola account band kar digye

2 ola cab drivers have cancelled ride after taking more than 5 min. Infact, i have called the both and they agreed for the ride. But they cancelled without informing, it wasted 30 min. And I mised my Bus

"Absolutely appalling experience with Ola driver Murali Mohan S. His behavior was completely unprofessional and unacceptable. He used abusive language and even resorted to rude gestures. The lack of respect and courtesy was staggering. I'd give him zero stars if possible, but unfortunately, the option isn't available. Even one star feels like too much for the kind of service I received. Avoid this driver at all costs. He also asked for extra money .Ola, take note! This driver is a liability to your brand and reflects poorly on your service. He should be removed from your fleet immediately to ensure passengers' safety and dignity. Unacceptable behavior like this has no place in any reputable transportation service."

The driver was excessively unprofessional and rude. He tried taking a different route inspite of the police warning him not to and fought with me when I protested and requested that he takes the map route. He crashed into a car from the right side in his frenzy of going fast. He showed me a false image of trip fare showing 304 when clearly my ride was 234 rupees. When I challenged, the same he started arguing in my workplace. This is highly unsafe and irresponsible as OLA has no safety features. I hope OLA either acknowledges their mistakes and brings reforms or it SHUTS DOWN FOR GOOD before killing it's passengers and saving their drivers

Very very bad service in life don't buy ola bike no service on service centre, in every month there is problem in bike so don't buy ola.

Ola is so messed up!!!! I had scheduled a ride today, and the driver didn’t show up. And it took off the details from the Your Rides section so there is no where i can even go complain now.

While booking shows less money and after reaching it shows more money fraud..ola is big fraud

Had a ride from Rajajinagar Blore to airport..OLA shows amount including taxes and tolls...but after reaching destination driver demaded Toll amount additionally...Tried to convince him but he denied and insist me to pay the toll charge as well

Ola app is in a class by itself regarding how opaque it is. Totally evasive and dodgy. Furthermore no phone numbers. No email id to raise complaints. Perhaps they're aware how shoddy their app is,how economical it is, with details. It's surviving only because it's an oligopoly.
The union consumer affairs minister is quite right when he terms ‘advance tipping’, introduced by ride hailing apps such as Uber, Ola and Rapido, an unfair trade practice.

In a post on X last week Pralhad Joshi wrote, “Forcing or nudging users to pay a tip in advance for faster service is unethical and exploitative," adding, “Tip is given as a token of appreciation, not as a matter of right, after the service."
Ola was mailed this just now and their response is
This e-mail is not monitored..or.. the implications being we may choose to ignore whatever you are writing about.
Pathetic beyond words.

Highly bad third class service👎👎👎👎

Charge is very high

Do humanity a favour and never take OLA CABS.Opt for other ride sharing services as OLA is just plain useless in selecting safe drivers as we requested a ride from Rajivgandhi international airport to home.
Our driver was very rude and would not turn AC on a hot summer day and demanded extra money.The drive was erratic and rash and we had to abandon the trip into 2 mins of the ride and requested to return back to the pickup spot only to survive and stay alive.

People…….. just stay away from OLA as neither them nor the drivers who drive for OLA have any concern for passengers.

We have always opted UBER and will remain loyal to them

What has happened to all rider apps.... travelling has become so costly....Unless don't take a ride of 590 will not send means...see that drivers and you all don't demand much..