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Rated 1 out of 5 stars

Thieves. How can they access my paypal account when I have never visited their website and steal money from the bank account linked to PayPal. PayPal is accomplice to the stealing.

Rated 1 out of 5 stars

Absolutely god awful masks. Terrible quality materials, poorly made. Extremely large, oversized fit which doesn’t fit your face (measurements for a large are completely oversized). Fabric is cheap and... See more

Company replied

Rated 5 out of 5 stars

Had difficulty ordering regarding delivery but ‘Jim’ fixed the problem and, in compensation for lost time, gave me an extra free mask with my order. I am impressed. I love Makmasks - easy to wear, ne... See more

Rated 1 out of 5 stars

This is an absolute scam. I was applying for hectare card and their website popped up . It appeared as if this was nectar site and it took my details and charged me £5.99 and signed me up for subscr... See more

Company details

  1. Clothing Supplier

Information provided by various external sources

ola is an online retailer based in the UK offering apparel and accessories wear for daily use. The company carefully selects products which are both sustainably sourced and environmentally friendly. our hope is to generate funds for food bank charities via sales of products online. Initially we will donate to UK food bank charity Trussell Trust and moving forward we would also look to work with world hunger reduction organisations as well as UK organisations.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thieves

Thieves. How can they access my paypal account when I have never visited their website and steal money from the bank account linked to PayPal. PayPal is accomplice to the stealing.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

This is an absolute scam

This is an absolute scam. I was applying for hectare card and their website popped up . It appeared as if this was nectar site and it took my details and charged me £5.99 and signed me up for subscription.
I realised later that nectar is free and this company has nothing to do with Sainsbury or nectar. I have stopped any future payments to them . I requested a refund and they have refused to refund me. The refund was requested within minutes of their charging my card.
It is a small amount but it goes to show what kind of this company is.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT PRODUCT AND SERVICE

Had difficulty ordering regarding delivery but ‘Jim’ fixed the problem and, in compensation for lost time, gave me an extra free mask with my order. I am impressed.
I love Makmasks - easy to wear, neat fitting, attractive designs. For me, the best on the market!

17 February 2022
Rated 5 out of 5 stars

The product was stylish and functioned…

The product was stylish and functioned well as a high quality, soft, and comfortable mask. This may sound like a fake review, but I'm just genuinely impressed with the product.

31 December 2020
Ola logo

Reply from Ola

Hi Josh! We are glad to hear you are happy with the product.
Thanks so much for your feedback.
Ola Customer Services Team

Rated 5 out of 5 stars

A good quality mask

A good quality comfortable & anti bacterial mask, good value and quick delivery.

6 December 2020
Ola logo

Reply from Ola

Dear Mrs Bee, Thanks for your feedback.

Ola Customer Services Team

Rated 5 out of 5 stars

Mask works...

As a glasses wearer so difficult to find mask that doesn’t cause steam blindness...this mask, whilst not perfect, is better than most...and trust me I’ve spent a fortune...

4 December 2020
Ola logo

Reply from Ola

Dear Mrs Wilkinson,

We are glad to hear you are happy with our product.

Thanks

Ola Customer Services Team

Rated 5 out of 5 stars

Great!

Great looking masks, super lovely service, and speedy delivery!

23 November 2020
Ola logo

Reply from Ola

Thanks for the lovely review.
Ola Customer services Team

Rated 5 out of 5 stars

An easy 5 stars

Excellent service and rapid delivery. Can’t ask for more.

29 October 2020
Ola logo

Reply from Ola

Thanks for the review.
Ola Customer Services

Rated 1 out of 5 stars

Absolutely god awful masks

Absolutely god awful masks. Terrible quality materials, poorly made. Extremely large, oversized fit which doesn’t fit your face (measurements for a large are completely oversized). Fabric is cheap and too slippery, slides from your face (also looks nothing like website photos - rich thick fabric is nowhere to be seen in real life!) Grip on bridge of nose is completely redundant and doesn’t bend to fit your nose. Terrible fit, terrible quality, terrible feel and grip. Absolute charlatans taking people’s money in a time of vulnerability and doing nothing they claim on their website. Ridiculous product, ridiculous price.

24 October 2020
Ola logo

Reply from Ola

Dear Ralph,

We are sorry to hear the product was not to your liking. We will be in touch to see if there is anything we can do.

Thanks

Ola Customer Services

Rated 5 out of 5 stars

Smooth order process

Smooth order process, quick delivery.

17 September 2020
Unprompted review
Ola logo

Reply from Ola

Thanks for your feedback! 🙂

Rated 5 out of 5 stars

Great shape and size

The medium for an average size woman is excellent.

28 August 2020
Unprompted review
Ola logo

Reply from Ola

Thanks for your feedback Ms J! 🙂

Rated 5 out of 5 stars

Great fit, light, and comfortable. Would recommend

Quick and efficient delivery, friendly service and great product. I bought two to wear during a flight and while out and about on holiday. Light and comfortable to wear over long periods, even in hot weather. Great fit and they wash really well.

23 August 2020
Unprompted review
Ola logo

Reply from Ola

Hi James,

Thanks for your review. Have a great day.

Ola Customer Services

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