Thieves. How can they access my paypal account when I have never visited their website and steal money from the bank account linked to PayPal. PayPal is accomplice to the stealing.
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Absolutely god awful masks. Terrible quality materials, poorly made. Extremely large, oversized fit which doesn’t fit your face (measurements for a large are completely oversized). Fabric is cheap and... See more
Company replied
Had difficulty ordering regarding delivery but ‘Jim’ fixed the problem and, in compensation for lost time, gave me an extra free mask with my order. I am impressed. I love Makmasks - easy to wear, ne... See more
This is an absolute scam. I was applying for hectare card and their website popped up . It appeared as if this was nectar site and it took my details and charged me £5.99 and signed me up for subscr... See more
Company details
Information provided by various external sources
ola is an online retailer based in the UK offering apparel and accessories wear for daily use. The company carefully selects products which are both sustainably sourced and environmentally friendly. our hope is to generate funds for food bank charities via sales of products online. Initially we will donate to UK food bank charity Trussell Trust and moving forward we would also look to work with world hunger reduction organisations as well as UK organisations.
Contact info
United Kingdom
- customerservices@ola-wear.com
- ola-wear.com
Hasn’t replied to negative reviews
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Thieves
Thieves. How can they access my paypal account when I have never visited their website and steal money from the bank account linked to PayPal. PayPal is accomplice to the stealing.
This is an absolute scam
This is an absolute scam. I was applying for hectare card and their website popped up . It appeared as if this was nectar site and it took my details and charged me £5.99 and signed me up for subscription.
I realised later that nectar is free and this company has nothing to do with Sainsbury or nectar. I have stopped any future payments to them . I requested a refund and they have refused to refund me. The refund was requested within minutes of their charging my card.
It is a small amount but it goes to show what kind of this company is.
My purchase did not arrive
My purchase did not arrive. I kept on asking you about it but did not get any response.
Your customer service is just a shame. I will return the payment.
EXCELLENT PRODUCT AND SERVICE
Had difficulty ordering regarding delivery but ‘Jim’ fixed the problem and, in compensation for lost time, gave me an extra free mask with my order. I am impressed.
I love Makmasks - easy to wear, neat fitting, attractive designs. For me, the best on the market!
Order placed and 1st class post paid…
Order placed and 1st class post paid for 17 Dec.
As of today, 22 Dec, items not shipped.
Very disappointed.
The product was stylish and functioned…
The product was stylish and functioned well as a high quality, soft, and comfortable mask. This may sound like a fake review, but I'm just genuinely impressed with the product.

Reply from Ola
A good quality mask
A good quality comfortable & anti bacterial mask, good value and quick delivery.

Reply from Ola
Mask works...
As a glasses wearer so difficult to find mask that doesn’t cause steam blindness...this mask, whilst not perfect, is better than most...and trust me I’ve spent a fortune...

Reply from Ola
Like the mask but find it just a bit…
Like the mask but find it just a bit loose fiting

Reply from Ola

Reply from Ola
Absolutely god awful masks
Absolutely god awful masks. Terrible quality materials, poorly made. Extremely large, oversized fit which doesn’t fit your face (measurements for a large are completely oversized). Fabric is cheap and too slippery, slides from your face (also looks nothing like website photos - rich thick fabric is nowhere to be seen in real life!) Grip on bridge of nose is completely redundant and doesn’t bend to fit your nose. Terrible fit, terrible quality, terrible feel and grip. Absolute charlatans taking people’s money in a time of vulnerability and doing nothing they claim on their website. Ridiculous product, ridiculous price.

Reply from Ola
I was able to change the size of my…
I was able to change the size of my facemasks after placing the order and got an email back very quickly saying that it had been actioned.
Great product
Items arrived very quickly
Items arrived very quickly. The most comfortable mask I have worn of the many types I have tried.

Reply from Ola
Great shape and size
The medium for an average size woman is excellent.

Reply from Ola
Great fit, light, and comfortable. Would recommend
Quick and efficient delivery, friendly service and great product. I bought two to wear during a flight and while out and about on holiday. Light and comfortable to wear over long periods, even in hot weather. Great fit and they wash really well.

Reply from Ola
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