OKI Buyer Reviews 125

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent supplier of goodies for my OKI printer, but they've got a new website which avoids carriage charges. Wish they had told me earlier.

Rated 4 out of 5 stars

Items were ordered and delivered the next day which is very good. The one drawback is the high cost of postage charged because I am on the Isle of Wight. It costs no more to deliver to the Island than... See more

Rated 3 out of 5 stars

Purchased OKI consumable checkout - paid Then received an email to say the consumable I purchased is out of stock till the middle of Feb 2012. I did email back the Supplier & obtained a full refun... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Had to call technical support to assess the problem we were having. Left a message on the answering service late afternoon and an advisor called back the next morning. He was extre... See more

Company details

  1. Printer and Scanner Store
  2. Toner Cartridge Supplier

Information provided by various external sources

Welcome to OKI Buyer - official reseller of OKI Printer products, selling genuine OKI printers, OKI toner cartridges, OKI image drums and other OKI consumable products, all at competitive prices. The OKI printers brand has developed a strong following due to the high quality, fast and cost-effective printing solutions it offers, and OKI’s commitment to print solutions means that LED (laser equivalent) OKI printers and MFPs are truly class-leading digital products. OKI’s range of award-winning print solutions helps organisations of all sizes to make cost-effective choices, while reducing their impact on the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Efficient but expensive postage

Items were ordered and delivered the next day which is very good. The one drawback is the high cost of postage charged because I am on the Isle of Wight. It costs no more to deliver to the Island than it does on the mainland, but carriers use it as an excuse to effectively overcharge for the service. No complaints at all however about the product or the speed with which the transaction was effected.

6 December 2012
Unprompted review
Rated 5 out of 5 stars

Fast, reliable and competitively priced

We have been using OKI Buyer for a number of years. They have always provided a prompt and totally reliable service. The online purchasing process makes light work of ordering our OKI products.

We review our suppliers periodically. We have not been able to find anyone to beet OKI Buyer on overall price.

30 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent technical support

Very fast delivery. Had to call technical support to assess the problem we were having. Left a message on the answering service late afternoon and an advisor called back the next morning. He was extremely helpful and talked me through the process to confirm what he guessed was the problem. New drum was ordered and received the next day. Back up and running. Very pleased with service and prices.

22 November 2012
Unprompted review
Rated 3 out of 5 stars

Not next day delivery, as expected!

We have used OKI buyer on many occasion to buy new printer cartridges and were used to there next day delivery - however after spending over £900 for new printer cartridges (which we were desperate for!), only part of our order was received and we had to wait a further 4 days before receiving the right cartridge and unable to print for 5 days. Would of been nice for OKI buyer to have telephoned us to explain why they didn't have them in stock so we could have made alternative supply arrangements - but I had to call them to find out where they were!!!
May need to look at an alternative supplier next time....

17 October 2012
Unprompted review
Rated 5 out of 5 stars

Think before you ink

Oki buyers website can be a little difficult to use because sometime when you type in the search bar it comes up with no results. The speed of service that the orders arrive if super efficient and I have found that OKI buyer is definitely the cheapest for genuine OKI products and consumables. But something which is out of OKI buyers control that it is less expensive to buy a new printer rather than a full set of high capacity toner cartridges.
I will always use OKI printers though as they provide outstanding results, I have tried others and they are most definitely no where near as good.

5 October 2012
Unprompted review
Rated 4 out of 5 stars

Great service, a little expensive

Always have great service from OKI Buyer. Order one day, get delivery either next day or 2 days later. My only issue is the price of the products - we are spending a fortune on printer cartridges etc. Probably makes the printer not suitable for business use!

18 September 2012
Unprompted review
Rated 2 out of 5 stars

Using CityLink as courier is a big mistake

In my experience CityLink, the courier that Okibuyer uses in the Ascot/Berkshire area, is unreliable and not service orientated. On several occasions I have ordered items from the web for next day delivery and then CityLink has failed to deliver the next day. On enquiry from the Sellers the report is always that courier driver had left a card saying the receiver was not in - I never once received a card as reported and then on re-delivery date was phoned by the CityLink driver to say he could not find my address. Please change courier companies Okibuyer or do not promise next day delivery!

13 September 2012
Unprompted review
Rated 4 out of 5 stars

OKIBuyer Delivers!

Absolutely no problems ordering or benefitting from next day delivery. However, it would be helpful if delivery tracking could be introduced as the driver didn't call in advance as requested. It would be good if prices could be *substantially* reduced when complete sets of toners, image drums, etc., are ordered.

16 August 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look