Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the followin... See more
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Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the followin... See more
Company replied
Many, many times I have purchased from Oka Sunninghill. I have also returned items that I tried and didn't quite fit my ascetic. They are always happy to help. No problem on returned items either, got... See more
Company replied
Neither Sales assistants smile. I don’t need much assistance as I see what I like online and I know what I want. However, every time I visit, I don’t see a smiley face nor a warm welcome at this bra... See more
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All my experiences have been good but the lady in the Sunninghill location was particularly helpful in assisting me with selecting cushions without a photo of my sofa. The cushions are perfect and lo... See more
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In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.
Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, United Kingdom
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We receive exceptional service when we visit the store.
Andrea, Laura and Sam have been very helpful, making us all very welcome including our Border Terrier Poppy

Reply from OKA - Sunninghill
All my experiences have been good but the lady in the Sunninghill location was particularly helpful in assisting me with selecting cushions without a photo of my sofa. The cushions are perfect and look lovely!

Reply from OKA - Sunninghill
Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the following day. Brilliant. It was a sale item and we are delighted with it. As always.
Just one thing to add. The delivery by AIT was appalling. We’ve had lots of deliveries from OKA over the years by their dedicated team and it was always superb - friendly and authentic white glove service. The AIT team, to whom I assume OKA have outsourced their deliveries now, were rude and slapdash. Including effing out loud, chucking stuff around. Grim. White glove it was not.
But thank you OKA for your usual excellent service and products.

Reply from OKA - Sunninghill
What a delightful experience I had in Oka Sunninghill today! Samantha was so incredibly friendly and helpful and I came away with some fantastic pieces! Thank you ladies 🙏🏼

Reply from OKA - Sunninghill
The entire Sunningdale store should be commended on their customer service. Every single member of the team knew their products and were proactive in offering guidance, advice and recommendations. A wonderfully welcoming environment in which to shop - thank you for making my renovations so easy.

Reply from OKA - Sunninghill
Many, many times I have purchased from Oka Sunninghill. I have also returned items that I tried and didn't quite fit my ascetic. They are always happy to help. No problem on returned items either, got to say absolute delight to shop there. Thank you ladies! I rarely purchase on line as I prefer to see items, texture, colour ext; however I still experienced excellent service!

Reply from OKA - Sunninghill
Great store! Very polite, helpful and knowledgeable staff. I had been searching for a lampshade for a vase I already had; for me, the whole experience was stress free and such a joy.
I definitely recommend this place and will be returning.

Reply from OKA - Sunninghill
The staff at Sunninghill are always so helpful and informative which make for a pleasant shopping experience- it is one of my favourite places to shop as a result

Reply from OKA - Sunninghill

Reply from OKA - Sunninghill
Helpful staff and love the products especially the fact that the accessories are matched to furnishings. I bought a rug, and was able to match cushions on my sofa to the rug. Especially great selection of cushions. Great selection of lamps too, and unique accessories

Reply from OKA - Sunninghill
Always a pleasure at Oka . Staff always very helpful and help with your needs

Reply from OKA - Sunninghill
Loved being able to look around the OKA store with excellent, friendly advice from the team there. I then went home, measured up and ordered online, having seen what I liked in the store.
Delivery was fast, well packaged. Item quality is great - a side table which looks lovely in my room. Will back back to order more accessories soon...

Reply from OKA - Sunninghill
Really helpful staff all very knowledgeable. Lots of advice on colours and options to help us decide. Will be back when we decorate our next room.

Reply from OKA - Sunninghill
Went into the sunninghill store and had amazing service from all of the ladies there. I was looking to purchase new cushions for my sofas and they helped. When I needed an extra cushion they rang around stores to locate it for me and reserve. Thanks so much they look amazing.

Reply from OKA - Sunninghill
Laura made us very welcome and advised us of various new products coming soon to the store. We were left to browse and ask any questions, without being harried at any time. Just as we like any browsing/buying experience. We have our eyes on a few items (and have shopped there many times before) that we will be back for. Thank you Laura and thank you Oka!

Reply from OKA - Sunninghill
The cushions are perfect in shape size and design to complement cream sofa

Reply from OKA - Sunninghill
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