The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... See more
Company replied
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... See more
Company replied
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... See more
Company replied
The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... See more
Company replied
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Bradford Road 218, WF17 6JF, Batley, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fabulous and definitely should be commended on her attitude towards her job.Thanks very much x

Reply from OKA - Redbrick
I telephoned to order a lampshade - the staff were unbelievably helpful, friendly, charming, and the lampshade arrived a couple of days later - perfect service - thank you.

Reply from OKA - Redbrick

Reply from OKA - Redbrick

Reply from OKA - Redbrick

Reply from OKA - Redbrick
I would like to share my appreciation for one of your sales consultants - Samanta, who provided us with excellent service during our visit. She was extremely polite, attentive, and genuinely helpful throughout our experience.
We were looking for specific candle holders, and she went above and beyond by contacting two other branches to locate them for us. She took the initiative to organize everything, which made the process smooth and stress-free.
Thanks to her dedication and professionalism, we were able to find exactly what we needed, and we are very happy with both the service and the overall experience in your shop.
Her helpful attitude and commitment to customer satisfaction truly stood out, and she is a great representative of your brand.

Reply from OKA - Redbrick
Imaginative display. Reasonably priced. Friendly staff. Unique and individual items to purchase, particularly artwork, silk flowers, ornaments.

Reply from OKA - Redbrick
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to family and friends. I love OKA very classy stylish and well made products

Reply from OKA - Redbrick
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. Will definitely be back. Staff very helpful and knowledgeable.

Reply from OKA - Redbrick
Always the best customer service at Oka Red Brick Mills

Reply from OKA - Redbrick
Always a pleasure to shop at OKA Red Brick Centre.
The staff are very friendly and professional, not pushy but allow you to shop at your leisure and always on hand for advice if needed.
The range of goods and quality items are exceptional.

Reply from OKA - Redbrick
Purchased some lovely items in the sale today.
Staff very helpful
Great to have an Oka at Redbrick.

Reply from OKA - Redbrick
I am doing up my house at the moment and came across the OKA website to buy furniture and I love everything you have, everything is so pretty and beautiful, I wouldn't be great online myself and find banking details etc a bit difficult but I was blessed to come across a lovely girl called Jess who went above and beyond to help me get all the lovely things for my new bedrooms, kitchen and dining room, she made the payment side so easy for me and followed up all I purchased by ringing or email to make sure I was happy, this girl is a great acid to any company and I can honestly tell you if it weren't for her I would have gone to a shop myself because I normally find the online abit difficult.

Reply from OKA - Redbrick
The staff at Redbrick Mills were great every step of the way as I deliberated over the purchase of the Hawkley Large Extendable Dining Table and Chairs.
A big thank you to Jess and Afeefah for all their patience, taking photos and measurements of the component parts of the extendable table leaves in response to my online queries and in between my visits to the store where they again couldn't do enough to help.
We got there in the end and I am now absolutely delighted with my purchase 🥰

Reply from OKA - Redbrick
Absolutely outstanding service from Samantha in your OKA Redbrick store. I telephoned enquiring about a dining table in the sale asking to see it the following weekend. She informed me the sale ended the next day and offered to do a video call so that we could see the table 'up close'. She was so helpful and proactive. We bought the table which was all thanks to her!!

Reply from OKA - Redbrick
OKA is the shop where I get the finest and best items for my home.
The staff are very helpful and knowledgeable of each of the products.

Reply from OKA - Redbrick
Wonderful staff and service, what a credit to the company the manager is, so helpful, went far beyond what was necessary

Reply from OKA - Redbrick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.