Becca, in your Broadway store, was really helpful and friendly, and even pointed us in the right direction for buying a good sandwich for lunch. A pleasure to deal with her. Also delighted with my 2 p... See more
Company replied
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Becca, in your Broadway store, was really helpful and friendly, and even pointed us in the right direction for buying a good sandwich for lunch. A pleasure to deal with her. Also delighted with my 2 p... See more
Company replied
Poli and Claire were both incredible . They were so helpful on pulling everything together for us making life so much easier. This is the second time we have made large purchases with Poli and she ma... See more
Company replied
Whilst Oka have a very strange and, frankly, inconvenient ordering system that needs a complete rethink, we try and have purchases sent to our nearest shop, which is Broadway, for personal collection.... See more
Company replied
We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
Company replied
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
46 High Street, WR12 7DT, Broadway, United Kingdom
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Experience at the store was brilliant. The staff can’t do enough for you.
I had 20% code which said I could only do it online but they were able to sort it at the branch so would be a lot easier if it said branch or online .

Reply from OKA - Broadway
The layout of the shop and the helpfullness of the staff
Fabulous experience in the Sunninghill Branch. Thank you so much for all your advice and laughs Sam.
Staff extremely helpful and spent a lot of time with us to pick the right shade

Reply from OKA - Broadway
Great shopping experience in the lovely Broadway store and excellent customer service.A++++
The staff were extremely helpful and attentive and managed to secure us the cabinet we wanted at the sale price
Buying lamps in Broadway store. The lamps were hand blown glass and a choice between three. Assistant willingly unplugged display lamp, quite tricky as on high shelf and took all two window for me to compare. A very helpful lady.
Really helpful staff and let me leave my large purchase and collect on the way back
Very pleasant,efficient staff and I found a real sale bargain which made my day.
Beautiful product, lovely helpful staff and a customer car park too! The room sets are styled to perfection and lots of inspiration to be had. Thank you.
This must be the best showroom ever! Great Georgian House in possibly the UK's best village.
To make things better there service is always exceptional and the products are of a great quality.
Excellent communication, arrived within the slot, polite and careful delivery. Were happy to unpack and take away the packaging. Great guys!!!
Really delightful staff and excellent customer service…

Reply from OKA - Broadway
Great experience. I was helped by a lady called Kate ( I think ) . She was absolutely amazing and gave me some great advice on cushions . I would have never picked the ones she selected for me , but they are so perfect for my new sofas , I absolutely love them , thank you x

Reply from OKA - Broadway
One of the sales assistants was really surly and border line rude to my daughter( age 25) as she was collecting an online order. I didn't get her name but she had a nose piercing and was in black.
For my order the manager and assistant - young woman in white top were fabulous.
A bit of customer service training needed and not to discriminate when serving younger customers maybe :)

Reply from OKA - Broadway
Great advice and most helpful with packing of items purchased . Will definitely return

Reply from OKA - Broadway
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