The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I knew I was in thr right place, as soon as I met Ash. My Barbour was already a bit different, but I needed a few custom. Changes. Storm cuffs fitted, and a reduction on the length of the collar. I wa... See more
I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more
Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more
Company details
Written by the company
OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.
Contact info
United Kingdom
- contact@oilyjack.co.uk
- oilyjack.co.uk
4.8
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. My Barbour came back looking like new. Well worth the reasonable cost.
25 October 2024
Fantastic service
Fantastic service. My old dogwalking coat now looks like new. Thankyou.
16 October 2024
New life for my old favourite Barbour jacket
My son recommended Oily Jack England to me as he knew my old 30 plus year old Barbour was looking like it needed some TLC. I decided to entrust my jacket, along with my son's, to Oily Jack as mine needed re-waxing and a few holes fixing and my son's needed his pocket fixing owing to pushing a wine bottle into it!
Both jackets came back expertly finished and the repairs are excellent - they make the jackets look all the better somehow. The team at Oily Jack are helpful and polite, a pleasure to deal with. The collection of the jackets and their delivery after the work was completed was also efficient. Great customer service and a job well done. Thank you.
15 October 2024
Great service start to finish and…
Great service start to finish and fantastic quality rewaxing. I won't be buying a new waxed jacket as long as they're around.
16 October 2024
Highly recommended
Highly recommended
Great communications Amazing result and my jacket has been cleaned and reproofed like new.
Definitely use them again.
13 October 2024
Amazing company and people
Amazing company and people, they offered a completely new belt and service free of charge after a previous belt they sent didn't match. And kept great communication throughout the whole process.
18 October 2024
Unprompted review
Top class
Jackets received, very pleased with the results, love the packaging and the service has been top-class - makes such a nice change from so many retailers/services, thank you.
12 October 2024
Unprompted review
Reply from Oily Jack England
It was a pleasure working such a wonderful piece of British heritage! A true gem.
Thanks again for using our services.
Right from first contact great…
Right from first contact great communication, careful attention to detail and a rapid turnaround, make this a problem free company to deal with .
18 September 2024
Reply from Oily Jack England
Thank you kindly for your words Robert! It was a privilege working on your jacket, to which we hope it serves you well until we see it again.
Excellent customer service and great…
Excellent customer service and great craftsmanship
16 September 2024
Reply from Oily Jack England
What a lovely review! Thanks for placing your trust in our work.
Enjoy the rain.
Excellent. Recommended
Great service from start to finish. Full rewax and repair of a much loved Barbour jacket, now looking almost new. Great work, reasonably priced.
5 September 2024
Reply from Oily Jack England
Huge thanks for taking the time to leave the review Tom! It was an absolute pleasure working on your jacket, to which we hope it serves you well.
Your best choice for making your waxed cotton jacket looking better than new!
Best place to have your waxed cotton jacket rewaxed and/or altered!
4 September 2024
Reply from Oily Jack England
What a great read you absolute Gent! We cannot thank you enough for placing your trust in our service time and time again. It’s always a privilege ensuring your jackets are serviced to the high standards they deserve so you are well and truly covered when you need it the most 🌧️ !
Until we hear from you again, enjoy the rain!
Great service the process went like…
Great service the process went like clockwork from courier pickup to the coat been returned they did a excellent rewax and the coat is like new excellent service
2 September 2024
Reply from Oily Jack England
Huge thanks for the glowing review Dave! We look forward to seeing your jacket again in the future.
Absolutely fantastic service
Absolutely fantastic service, simple to use site… relaxed and easy communications with the team, great service (my two barbours have a new lease of life!).
Also half the price of the official service which absolutely won’t be any better.
Lovely stuff.
9 September 2024
Unprompted review
Reply from Oily Jack England
It was an absolute joy working on your jackets! Enjoy the rain.
Totally transformed my Barbour jacket…
Totally transformed my Barbour jacket with excellent communication at all stages of the process. Came across the company by accident but will definitely use them again
22 August 2024
Reply from Oily Jack England
Thank you kindly for taking the time to share your experience! It was a joy to work on, and look forward to seeing it again in the future.
Worn out Barbour Bedale
My old Barbour Bedale was given a new life thanks to the amazing Oily Jack team. Can’t thank them enough.
1 August 2024
Reply from Oily Jack England
It was our pleasure🙏🏻! Enjoy the Rain
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